Ratings based on 11 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller
Good findPosted 17/08/2013
Pros: Pool setting
Location: A bit out of the way
Great white dog ... Please take care of him Reception staff should be friendlier A bit out of the main stream nice beach and pool
for Everyoneby A verified traveller
Quiet, peaceful & relaxingPosted 10/07/2013
Pros: Pool outside my bungalow and the deckchairs reserved for us the whole stay
Cons: Not able to swim in the ocean out front
Location: Quiet, down a driveway right on the beach , wake up to the sounds of birds beautiful.
Friendly hotel staff and beautifully presented bungalows.The hotel was close to Nathon and easy access by tuk-tuk. It's location on the quieter side of the island was perfect, but everything in Samui is not far away- I would recommend this hotel.
for Couplesby Debbie from Hyde, UK
A little GemPosted 03/06/2013
Pros: Relaxing no hassle holiday
Cons: A shop would do well, but the hotel is very small so not sure it could survive
Location: A little secluded. A taxi is required to go anywhere
The Passage Samui is one of the best hotels we have stayed in. Staff are very friendly and helpful, giving lots of advice on things to do in the area. This hotel is child friendly but I wouldn't recommend for families, possibly because it too nice to have young kids running around. Food is good, could do with a little more selection. The size of the hotel keeps everything very personal. We stayed in a beachfront villa. Certainly the best choice, couldn't ask for anything else in the room. We had our own pool which was shaded from the baking hot sun, and we took a couple of steps from our room and we were on the beach. If you're looking for a face pace hotel resort this is not the choice to make. The Passage offers a relaxing peaceful piece of paradise for your vacation. Can't wait to go back
for Couplesby SJ from USA
Great GetawayPosted 17/05/2013 on Hotels.com
Overall, the hotel is a great, affordable getaway! The rooms were new, clean and comfortable and the bathrooms were exceptional. The staff was very friendly and helpful (although the costs to and from the airport or Chaweng was excessive). The location of The Passage wasn't the best. It is well removed from the rest of the island's activities which makes doing things away from the resort difficult. If you would like to take advantage of the Chaweng or other tours to the surrounding islands, I would consider staying closer to the airport.
for Couplesby Todd from Michigan, USA
Great hotel for Couples or Family.Posted 02/04/2013
Pros: Cabannas right on pool
Cons: Very far away from conveniences such as 7/11 / family mart
Location: Remote location about 45 minutes from airport
Stayed in hotel for 3 days and was greeted very pleasantly by the staff upon arrival. A short wait to check in, about 5 minutes, but allows for ample time to take in the open air reception area with view of pools and ocean. Stayed at a pool side villa and you have your own reserved lounge chairs, a nice touch. Cleaning service was prompt, breakfast was good and ample. Bar service also very good and very affordable for a hotel (beer was about $2.00 USD). Ocean is breathtaking here, and empty, not crowded at all. Staff is courteous, english speeking and very accomodating. Hotel was about 30% occupied,pool was most of the time empty, I felt like I had the complex to myself, definately private. So if you want a quiet place to stay, empty beach (and it is swimmable / walkable ), this is your pick. Single guy, not so much. This hotel only downfall is that it really is on the empty side of the island, you can (and I recommend) renting the minibike from the hotel, about $8.00 USD a day, and go where you want to, took a ride into Lamai, but it takes about a hour on minibike. There really isn't any small familymart or 7/11 within walking distance. The other hotels on the beach offer lunch and dinner as an option to break up the trip, but food at the hotel is good, ample and affordable. Overall cannot hesitate to recommend, a small slice of heaven.
for Couplesby Nomad from UK
Perfect for a peaceful honeymoonPosted 12/03/2013
Cons: Cost of food in restaurant
Location: Away from all the noise
Wonderful, peaceful and beautiful place to stay for a break away from it all. Quiet and restful, staff very polite and friendly. Only downsides were the prices in the restaurant (but room service food was more of an acceptable price) and the poor wifi in-room.
for Couplesby A verified traveller
beautiful resortPosted 11/03/2013 on Hotels.com
Beautiful property, the staff is very friendly and professional, we were upgraded to a gorgeous villa by the beach.
for Everyoneby Traveler from USA
Wish I had stayed here longer.Posted 13/02/2013
Location: great, but far from boat tours
If you do any excursion while you stay here, go snorkeling at Koh Tao. This was my favorite location in Thailand. My only complaint is with the restraunt. I thought it was overpriced for average food. I only sampled the Thai dinner as I didn't travel all the way to Thailand to eat steak. There is much better thai dinner food at half the price down the beach. Our favorite was a place I think was called GGs. You ate in your own private little hut by candle light. I would caution eating the dinner type breakfast items. My second buffet breakfast at the passage included Pad Thai and was the only meal in all of Thailand that made me ill, and it was instant illness. I stuck with safer breakfast foods after that and had no issues the rest of the stay. We rented a scooter from the hotel for a very reasonable price and toured the South end of the Island. Caution about wading in the ocean, there are sea urchins out in front of this place.
for Familiesby Jim O from Scotland, UK
Great hotel resort for a family pool beach holidayPosted 21/01/2013
The staff in this resort are excellent.The taxi staffers were superb in responding to flight delays.the resort is very good value for families looking for a relaxing pool / beach holiday
for Overnight Stay Before Destinationby Tom
Hmmm... A bit of a let down...Posted 26/12/2012 on Hotels.com
To get straight to the point, it was a nightmare to find this place as the address was wrong, there was a slight language barrier with the locals but even with a print out of the hotels address, it still took ages to find and when we found it, it was miles from anything (shops, food, nightspots etc) anyway, we got there for 2pm check in and our room hadn't been cleaned from the last people so we were asked to wait in the reception foyer for an hour... thats ok.... after we got in the room, we needed to get onto the internet to confirm and plan the next leg of our journey, but the wifi didn't work, so i asked at reception and they told me that it wasn't working that day and sorry... not very helpful when i needed it... whatever. So it was off to the spa to get some relaxation in, but they didn't have enough staff to do my partner and I at the same time. soo we left it. So if I cant get a massage I thought I'd stretch my stomach in the restaurant, I ordered 3 items from the menu and my girlfriend ordered one, they came out after a short wait which was fine as we just took in the views and sipped our drinks, but when they came out two of the dishes were stone cold, one was luke warm and the other was hot, this was the straw that broke the camels back, by now we had both had enough and decided that enough was enough, so we went to reception with our complaints and after much persistance and frustration we agreed with the management to part ways without charge.