Superior Double Room
Check availability

Reviews of A25 Hotel - 45 Phan Chu Trinh

3 out of 5
A25 Hotel - 45 Phan Chu Trinh
45 Phan Chu Trinh, Hoan Kiem, Hanoi

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 40 reviews" "
Rating 8 - Good. 16 out of 40 reviews" "
Rating 6 - Okay. 11 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Ken

Stayed 1 night in Sep 2023

6/10 Okay

Yumi

Travelled with group
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Itchy bed
Location of the hotel was great and the staff were nice, but someone else was in our room! We were taken to the next room first which was a better room (the safe there didn’t work, though.) We could have stayed there, but we were moved to the lower grade room on a different floor. That really messed up and I was late for the program I wanted to go because of that. Also one side of the bed was so itchy. I woke up during the night because of that. We kept getting someone else’s laundry, too. We were also disappointed that there were no fruits for breakfast.
Stayed 1 night in Oct 2018

2/10 Terrible

chris, sydney australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad
Organised early check at 7am Only 1 room ready Lots of excuses At 11,30 was told I could have a better room if I paid more Them can have better room same price Then you have to change rooms at 10.30pm to standard room No manager to speak to unless they were hiding Standard room no window Breakfast poor choice and quality
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Good budget hotel.
Good hotel if you want a bed at a low price. Needs a little facelift and a bit more cleaning but overall okay stay.
Stayed 1 night in Dec 2017

4/10 Poor

David

Disliked: Cleanliness, staff & service, room comfort
a25
disturbances and bad wifi, bad smell, bad breakfast
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is close to everything in the city
It is worth the the money. Provide all basic thing during your trip. Comfort bed.

8/10 Good

lemon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Toby

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
For cheap stay in central Hanoi
The room was a pleasant surprise as it was sufficiently large and well equipped. The staff was nice and smily. The downside was the breakfast, very poor, and the internet, which was intermittently working and not working. This hotel is for a cheap stay in a convenient/central location of Hanoi, but not for business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
the staffs are nice,but need to improve english level.

10/10 Excellent

James, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
We ended up staying at the Silver Boutique Hotel for four days and it was a fantastic base in the French Quarter to see the sights of Hanoi and visit attractions further afield such as Halong Bay and Sapa. Thai at the front desk is friendly and knowledgable and was a fantastic help organising tours and train tickets. Highly recommended.

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
very helpful staff
NIce hotel, very friendly staff. Rooms are nice BUT aircon didn't work in my room and i was just given a small portable aricon unit. Also the guard smokes permanently in the reception area which makes breathing in the lobby close to unbearable.

10/10 Excellent

Dr. Kumar Patil, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location and great service !
I really recommend this place. It is close to lot of places. Great staff and they really go out of their way to service people. Extremely professional. Would stay again at this place.

10/10 Excellent

Jen, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would definitely recommend the Silver Hotel.
I would definitely recommend the Silver Hotel in Hanoi. It is a little boutique hotel that is modern, very clean and the staff were so helpful especially the manager, Miss Thai, she speaks great English and nothing was too much trouble. Without her we would probably still be sitting on a train somewhere! She wrote out directions in English and Vietnamese to make our journey to Haiphong relatively easy and gave us her business card in case we got into trouble, told us we could email or ring at any time and she would help us out. The Silver Hotel made our stay in Hanoi very enjoyable.

8/10 Good

Caroline, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent.
The hotel is in the Business district of Hanoi. The street life/road traffic is not as busy and quieter than the other quarters (and especially the 'tourist' regions). All the staff at the hotel were more than willing to help for all of our requests. The room we were in didn't have a window (due to the nature of the buildings around all the sides) but did have a skylight. This meant early wakeups due to not being able to block the sunlight out..but it didn't concern us anyway. airconditioning and separate fans were well used and appreciated. Bathroom facilites were great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!! Will choose this hotel again!
I loved the small hotel and personal attention we got at this hotel. The staff was polite and helpful. The hotel was charming and clean. During our stay in Hanoi, we also stayed in a 4-star hotel and the service and charm of Silver Boutique was better by far. The breakfast was okay - not great. Coffee was excellent! It was easy to get around the city from here. Everything is just a short walk or taxi ride. The area was quiet and pleasing with plenty of great restaurants.

6/10 Okay

Dai Hyuk

Stayed 2 nights in Sep 2023

4/10 Poor

ISAMU

Disliked: Staff & service, amenities, property conditions & facilities
７年10年前と同じ設備不良そのまま、後夜のレセプションスタッフが若い女性、全く英語が喋れない他のホテルスタッフも駄目部屋のカギが開かないカードキー2度も渡されて怒ったら初めて真剣に探したベトナムは何度も行きましたが怒らないと動かない。
Stayed 3 nights in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
スタッフがハートフル
建物は古く、経年の傷みはありますが、清掃は行き届いています。部屋が狭く寛げる感じではありませんでしたが、スタッフの心遣いはハートフルでした。朝食のフォーも美味！
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
掃除が行き届いておらず髪の毛がいっぱい。サンダルは使い回しで
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
いかに過ごすかは、ゲストの腕次第
ホテルのホスピタリティに完璧を求めるツーリストには向いていないかもしれませんが、 ホテルスタッフと協力して快適な環境を探ることができました。 好意的なスタッフと仲良くなることですね。 ハノイの人たちの勤勉さを信じましょう。
Stayed 9 nights in Jul 2018

8/10 Good

sin, 日本、福岡

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コストパフォーマンスが高い
ホテルの設備は問題ありません。従業員も私の下手な英語を一生懸命聞いて聞いてくれました。一番安い部屋は4面壁で窓がありませんのでご注意下さい
Stayed 5 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
設備を改善すれば快適
レビューがよく、街中から少し離れているものの徒歩圏内で静かな環境ということで決めました。家にはない浴槽があり、久しぶりにお風呂につかれると楽しみにしていましたが、一定量を超えると水になってしまうらしく、お湯をためているうちにぬるま湯になり、ぬるいお風呂と水のシャワーを浴びるのが辛かったです。トイレの水が時々流れなくなったり、2つあるベッドのうち１つが異常に硬かったり、ベランダが簡易的なカギで完全に閉まらなかったり。設備面がもう少し改善されれば、静かで快適なホテルだと思う。

6/10 Okay

ENRUI, 成都

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间有味道
房间有味道，而且很大

8/10 Good

Øystein, Oslo

Liked: Cleanliness, staff & service, room comfort
Almost perfect for this price range. But not yet
Great place, as long as you stay with the Superior or Deluxe (some of the Standard are small without window to outside, then you’re better of at a okay hostel). Not in the very center, but close enough. Nice service, but three things easy to improve: 1) the breakfast is a bit sloppy, for instants empty of tea most of the time. 2) The bathtub was really not clean. 3) For the ones that require silence, there is a water pump or something in the attic that makes an annoying sound during night. Probably sounds even better in the back, where there is no traffic that accompanies it. To bad, cause for this price range the hotel is almost perfect!

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Bien. Chambre spatieuse et bien équipée. Personnel aimable mais communication limitée car non maitrise de l'anglais. Bémol sur le petit déjeuner, café imbuvable et plat très inférieur a tout ce qui se fait autour.

8/10 Good

Verified traveller

Disliked: Room comfort

10/10 Excellent

Kazu.T, Osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オススメします！
スタッフが笑顔で出迎えてくれて、市内観光の相談にも丁寧に対応してくれました。 ベトナムの印象が大変良くなりました。

6/10 Okay

Verified traveller

立地が良いリーズナブルなエコホテル
長期滞在となることから、Hai Ba Trungエリアにあるエコノミーホテルの中から比較的清潔そうなこのホテルに決めデラックスルームに滞在しました。一面の窓は大きく交通量の多い通りに面していましたが、騒音に悩まされることもなく快適に過ごせました。多少困ったのは、コンセントの位置や口数の使い勝手が悪く、PC、携帯、充電池などモバイルツールを沢山使う方は、240Vまで耐える延長ケーブルを持っていると便利かもしれません。また、デラックスにはバスタブはありますが、お湯を入れていると冷たくなり、シャワーしか使えません。また、洗面所、トイレ、シャワーブースはタイル床の一体型なので、床が濡れている間は、トイレも洗面所もサンダルを履かないとびしょびしょになるのでご注意を。朝食は、１Fの小さな食堂のようなところで取ることになりますが、出来合いのものが多く期待されている方は外食した方が良いと思います。但し、ホテルスタッフは皆、親切で愛想も良く滞在中は、彼らとのコミュニケーションのお陰でホテルライフを快適にすることができたと思います。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
I stayed silver room for New Year's Day 2013. I enjoyed my stay thanks to great staffs and nice room with balcony. There are many good restaurant around hotel. Their recommendation for Halong bay tour was also great. They accepted our requests. They really gave us good service with flexibility. The only thing a little bit bad was sometimes shower was cold. But, I want to stay again this hotel.

8/10 Good

hoge, 日本

Liked: Cleanliness, staff & service, room comfort
立地を考えればコスパよし
Deluxeに泊まりました。道路に面していますが、夜も割合に静かでした。部屋の広さも十分かつ、床は木張りなので日本人にはとても居心地が良いと思います。ハノイの安いホテルだとエアコンがクーラーのみで冬場はホテルで凍える羽目になりますが、きちんと暖房が付いてました。スタッフのサービスも十分合格点で、立地と合わせて総合的に見るとコストパフォーマンスは高いと思います。 残念な点は二つで ・朝食がいまいち：悪くはありません。外に食べに行くことも可能ですし（有名なフォー屋のあるロードゥックやレー・ヴァン・ヒューも近い）、「朝からがっつり」という人でなければ問題ないでしょう。 ・Deluxe Roomはでっかい浴槽があるのですが、給湯設備の能力が追いついておらず、冬場にお湯を張ろうとすると途中で水になってしまいます。冬場こそ湯船につかりたいのですが、ぐっとシャワーで我慢です。

8/10 Good

KUMA, 日本, 群馬県

Liked: Cleanliness, staff & service
若者に最適
ホアンキエム湖まで徒歩10分の距離にあり、市内観光には良い場所でした。 ホテルのスタッフも親切で気持ちよく過ごせました。 難点としては部屋内で使用する湯量に制限があるらしくバスタブに三分の一程度で水になってしまいます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔快適
飛行機が夜遅くの到着だったため、事前にメールして空港まで迎えの車を手配してもらいましたが、片道25ドルでした。６階のPhan Chu Trinh通りに面した部屋でした。バスルームにはジャグジー機能付きの大きな湯船があり、シャワーの出もよかったので疲れがよく取れました。部屋は全体に広くて余裕があり、板張りの床も掃除がキチンとされているために清潔さが感じられました。現時点ではオススメできると思います。

8/10 Good

HIROCKY, 広島、日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
問題なし
いつも泊まってますが、安定したサービスで満足しています。インターネットのつながらないホテルもたくさんあるけど、ここはいつも快適にインターネットが使用できます。日本の宿泊客もたくさん見かけますよ。

8/10 Good

HIROCKY, 広島、日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
きれいでした。
ここに泊まるのは2回目ですが、対応も良く、部屋もとてもきれいです。朝食も美味しいと思います。観光するにも旧市街に近く、歩いても行ける距離なのでGOODだと思いますよ。