Crowne Plaza West Hanoi

In addition to a full-service spa, Crowne Plaza West Hanoi features an outdoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. An Internet point is located on site and high-speed wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, secretarial services, and limo/town car service. Event facilities include a conference center, small meeting rooms, and a ballroom. This luxury hotel also offers a sauna, tour/ticket assistance, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary valet parking is available on site.

Crowne Plaza West Hanoi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning in the restaurant between 6:30 AM and 10 AM.

Lackah - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic treatments.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. All guests staying in hotel guestrooms must be registered with the hotel. No pets and no service animals are allowed at this property.