Book your room at Crowne Plaza West Hanoi
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5-star luxury hotel in Hanoi with a full-service spa
Situated in Hanoi, this luxury hotel is close to My Dinh National Stadium, Vietnam National Convention Center, and Vietnam Museum of Ethnology. Local attractions also include Museum of Ethnology and Thu Le Park.
In addition to a restaurant, Crowne Plaza West Hanoi features an outdoor pool. Other amenities include a full-service spa and a poolside bar.
LCD televisions come with cable channels. Guestrooms also feature iPod docking stations, sofa beds, and air conditioning.Information missing or incorrect? Tell us!
Crowne Plaza West Hanoi
In addition to a full-service spa, Crowne Plaza West Hanoi features an outdoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wired and wireless Internet access is available for a surcharge.
Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. 5 meeting rooms are available. This luxury hotel also offers a sauna, tour/ticket assistance, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary valet parking is available on site.
Crowne Plaza West Hanoi has designated areas for smoking.
- Airport transportation (surcharge)
- Total number of rooms - 393
- Number of floors - 24
- Breakfast available (surcharge)
- Coffee/tea in lobby
- Complimentary newspapers in lobby
- Full-service spa
- Health club
- Wireless Internet access - surcharge
- Wired (high-speed) Internet access - surcharge
- 24-hour front desk
- Business center
- Snack bar/deli
- Designated smoking areas
- Tours/ticket assistance
- Luggage storage
- Babysitting or childcare
- Laundry facilities
- Shopping on site
- Limo or Town Car service available
- Spa treatment room(s)
- Meeting rooms
- Free valet parking
- Poolside bar
- Conference center
- Number of meeting rooms - 5
- Number of buildings/towers - 1
- Wedding services
- Concierge services
- Dry cleaning/laundry service
- Gift shops or newsstand
- Safe-deposit box at front desk
- Outdoor pool
Available in some public areas: Wireless Internet access - surcharge , Wired (high-speed) Internet access - surcharge
- Climate control
- Complimentary bottled water
- Pay movies
- Daily housekeeping
- Private bathroom
- Shower/tub combination
- In-room childcare (surcharge)
- Sofa bed
- Rollaway/extra beds available
- Cribs/infant beds available
- Air conditioning
- Coffee/tea maker
- iPod docking station
- In-room safe
- Hair dryer
- Room service (24 hours)
- Connecting/adjoining rooms available
- Sofa bed size
- Pillow menu
- LCD TV
- Iron/ironing board
- Cable TV service
Where to Eat
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Lackah - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
The Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
- Number of treatment rooms 9
- Outdoor treatment areas
- Couples treatment rooms
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Ayurvedic treatments
- Sauna in spa
- Body treatments
- Facial treatments
Check-in time starts at 2 PM
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No pets or service animals allowed
- Fee for in-room wireless Internet: USD 18 per day (rates may vary)
- Fee for in-room high-speed Internet (wired): USD 18 per day (rates may vary)
- Rollaway bed fee: USD 40 per night
We should mention
Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Holiday Season Savings
Book a stay now - March 15, 2015 in any room or rate category for travel December 1, 2014 - March 15, 2015 and receive a 25% discount on hotel food and beverage purchases during stay.
Promotion applies to all room and rate categories. Details available at check-in. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Promotional blackout periods may apply. Other restrictions may apply.
Special Spa Offer
Book a 2-night minimum stay in any room or rate category, for travel now - May 31, 2015 and receive a 400,000VND spa credit per room/stay towards an 80-minute body massage (oil only).
2-night minimum stay required. Promotion applies to all room or rate categories. Details available at check-in. Full price of spa treatment is 850,000VND. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.
Late Check-Out Included
Book a stay now - June 30, 2015 in any Club room/rate category for travel from December 1, 2014 to June 30, 2015 and receive the following:
- Late check-out until 3 PM (subject to availability)
- Access to the Club Lounge with free breakfast, afternoon tea, evening cocktails, and use of the meeting room for 2 hours per stay (subject to availability)