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Room type
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Deluxe Room

One Bed or Two Beds
Max Occupancy: 3 adults
AU$127 AU$127
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Deluxe Room, 1 King Bed, Non Smoking

One King Bed
Max Occupancy: 3 adults
AU$127 AU$127
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Premier Room, 1 King Bed, Smoking

One King Bed
Max Occupancy: 3 adults
AU$143 AU$143
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Premier Room, 1 King Bed, Non Smoking

One King Bed
Max Occupancy: 3 adults
AU$143 AU$143
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5-star luxury hotel in Hanoi with a full-service spa

Location

Situated in Hanoi, this luxury hotel is close to My Dinh National Stadium, Vietnam National Convention Center, and Vietnam Museum of Ethnology. Local attractions also include Museum of Ethnology.

Hotel Features

In addition to a restaurant, Crowne Plaza West Hanoi features an outdoor pool. Other amenities include a full-service spa and a poolside bar.

Room Amenities

LCD televisions come with cable channels. Guestrooms also feature iPod docking stations, sofa beds, and air conditioning.


General

In addition to a full-service spa, Crowne Plaza West Hanoi features an outdoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. An Internet point is located on site and high-speed wired and wireless Internet access is available for a surcharge.

Business amenities at this 5-star property consist of a business center, secretarial services, and limo/town car service. Event facilities include a conference center, small meeting rooms, and a ballroom. This luxury hotel also offers a sauna, tour/ticket assistance, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary valet parking is available on site.

Crowne Plaza West Hanoi has designated areas for smoking.

  • Airport transportation (surcharge)
  • Total number of rooms - 393
  • Number of floors - 24
  • ATM/banking
  • Audiovisual equipment
  • Ballroom(s)
  • Banquet facilities
  • Beauty services
  • Breakfast available (surcharge)
  • Business services
  • Coffee/tea in lobby
  • Air-conditioned public areas
  • Complimentary newspapers in lobby
  • Doorman/doorwoman
  • Event catering
  • Exhibit space
  • Full-service health spa
  • Health club
  • Technology support staff
  • Wireless Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Internet point
  • Snack bar/deli
  • Luggage storage
  • Designated smoking areas
  • Tours/ticket assistance
  • 24-hour front desk
  • Business center
  • Free parking
  • Laundry facilities
  • Garden
  • Tour assistance
  • Bar/lounge
  • Babysitting or childcare
  • Elevator/lift
  • Restaurant
  • Shopping on site
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Multiple small meeting rooms
  • Free guest parking during stay
  • Free valet parking
  • Poolside bar
  • Room service (24 hours)
  • Conference center
  • Number of meeting/conference rooms - 5
  • Free garage parking
  • Secretarial services
  • Number of buildings/towers - 1
  • Wedding services
  • Concierge services
  • Currency exchange
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Sauna
  • Swimming pool - outdoor
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Internet

Available in some public areas: Wireless Internet access - surcharge, Wired (high-speed) Internet access - surcharge


Parking

Free parking, Free guest parking during stay, Free valet parking, Free garage parking


Room Amenities
  • Climate control
  • Phone
  • Complimentary bottled water
  • Pay movies
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Shower/tub combination
  • Slippers
  • In-room childcare (surcharge)
  • Sofa bed
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Air conditioning
  • Direct-dial phone
  • Minibar
  • Coffee/tea maker
  • iPod docking station
  • In-room safe
  • Hair dryer
  • Free movie channels
  • HBO
  • Pillow menu
  • LCD TV
  • Connecting / adjoining rooms available
  • Sofa bed size
  • Desk
  • Iron/ironing board
  • Cable TV service
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Dining

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Lackah - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

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Recreation

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.


Spa

The Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments


Check-in

Check-in time starts at 2 PM


Check-out

Check-out time is 11 AM


Payment types

Accepted at this hotel: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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Fees
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Additional Details

Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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