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out of 14 reviews
The hotel was excellant. However we were overcharged by expedia for the room
We were very pleased with this hotel and would definitely go there again. Helpful reception staff. Very clean! The restaurant provided prompt service, and the breakfast was tasty. We enjoyed the pool and sauna.
“A terrific little hotel”
I travel for business from time to time and was faced with a last-minute search for a hotel in Hamilton. I picked this hotel based on information given me from two Hamiltonians. I wasn't disappointed. While I would have preferred a more downtown location (one within walking distance to my client's office), both hotels in my desired area had recent reviews on Expedia by previous guests indicating the presence of bedbugs. As it was, this relatively new Marriott was only a 10 minute drive from downtown; a very nice little hotel, as it turned out, with a lovely courtyard. I had the window open (the 1.5 inches allowed by the stopper) while working in my room and had the sound of the small waterfall to work by. The bed was very comfortable, as were the pillows; the room was kept fastidiously clean; and the staff were very friendly and receptive. About the only two things I could find that didn't meet my (admittedly somewhat demanding) expectations were: a) the in-room coffee-maker didn't work properly - I had to stand over it, repeatedly pressing the "Start" button to get it to begrudgingly make me a cup of coffee, and b) the hotel restaurant was closed for lunch. The latter issue wasn't much of a problem, but I must confess to being surprised by the fact. When next I stay in Hamilton on business, I won't do any searching at all. I'll be staying at the Marriott. All in all, I would highly recommend this hotel to anyone working in or around Hamilton. Well done!
“Very Nice Experience”
“I was very pleased with my experience.”
I very much enjoyed the atmosphere, decor and privacy. Staff were pleasant and accomodating when I requested an early check-in.
“best sleep yet”
Used the Courtyard as a stopover after flying in late to Hamilton airport,the location is great, a short taxi drive.The Hotel has really friendly staff and I enjoyed the best Ceaser made by a chatty barmaid. Rooms spotless, couldnt ask for better
It was a very nice hotel but with the smallest pool I've ever seen! Great service, great staff. Would recommend!
overall stay was enjoyable and room was 5 star. lounge hours were unpredictable? The front desk manager asked for my credit card and then ended up double billing me. A quick call to Expedia. com and the matter was taken care of. I will book my flight and hotel with Expedia again.
“overall good experience”
When we got to our room, we could hear loud music coming from the adjacent room. We contacted the hotel staff and they were very good about transferring us to a quieter floor/room. Other than the noise issue, the hotel was very clean, the staff friendly and everything quite comfortable.
“good sleep bad glasses”
The room was clean, the shower great, however, there were only plastic glasses - they cheaped out!!! The heating was extremely noisy as well