Bar (on property)

Reviews of Motel One Hamburg am Michel

Motel One Hamburg am Michel
Ludwig-Erhard-Straße 26, Hamburg, HH

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 328 reviews" "
Rating 8 - Good. 148 out of 328 reviews" "
Rating 6 - Okay. 19 out of 328 reviews" "
Rating 4 - Poor. 8 out of 328 reviews" "
Rating 2 - Terrible. 4 out of 328 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles, Emmaus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and the staff were very good.
Stayed 1 night in Apr 2022
Response from Emanuel Walpuski - Sales Manager on 12 July 2022
Dear Charles, Thank you very much for your feedback and your kind attention paid to the rating of your stay! Sincerely, Your team from Motel One Hamburg am Michel

8/10 Good

Amirchand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location
The hotel is really good with an amazing location. The rooms were nice but no amenities (like no water, or water boiler, glass, etc). I would atleast expect a small bottle of water with a glass. But the room was very comfortable and clean. The bathroom was also nice with a very good shower. I loved the room and. I will definitely recommend it to business or leisure travel.
Stayed 3 nights in Mar 2022
Response from Emanuel Walpuski - Sales Manager on 12 July 2022
Dear Amirchand, Thank you very much for your feedback and your kind attention paid to the rating of your stay! We are pleased to note your wishes and suggestions and we hope to welcome you back again in our hotel soon. Sincerely, Your team from Motel One Hamburg am Michel

8/10 Good

Larisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; very small but pretty comfortable room; walking distance to everything; wish more signs and directions were in English, especially for the and in the parking garage. Address to navigate to the parking location is different from the hotel’s address, how to find their parking was not mentioned anywhere and remained a mystery until we called their front desk.
Stayed 2 nights in Oct 2021
Response from Emanuel Walpuski - Sales Manager on 12 July 2022
Dear Larisa, Thank you very much for your feedback and your kind attention paid to the rating of your stay! Sincerely, Your team from Motel One Hamburg am Michel

10/10 Excellent

Karsten Norre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Bjorn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamburg
great Hotel, excelente location
Stayed 1 night in May 2021

10/10 Excellent

Yasuhiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean-new facility.
Stayed 1 night in Apr 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very near to city center. Nice and clean rooms. I can stay gladly again.
Stayed 3 nights in Jun 2020

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, kind and clean
Stayed 3 nights in Feb 2020

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and relaxing no frills hotel
Hotel was welcoming, the staff were nice and decor very stylish for a low cost hotel.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy.
Great location. Was very clean and well maintained, only downsides was how soft the mattress was and how basic the rooms as there was no safe in the room. Overvall good value !
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Modern with a stylish bar. Great breakfast, excellent service. No safe or tea/coffee facilities. Do not stay on 1st floor or you will be kept awake all night by banging doors.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stay at Motel One (Am Michel ) / St Pauli & More !
It was a perfect location and a tasty breakfast - the 1st floor rooms are right by other buildings and there is only privacy with the blinds closed completely - but room is perfectly comfortable and clean
Stayed 2 nights in Oct 2019

10/10 Excellent

Florian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leather Chairs Great Addition
This was a new Motel One option for me. Friendly and helpful staff, very clean rooms, and the leather chairs in the rooms is a great addition. I hope i will set it in other Motel Ones.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
2 day business trip.
Hotel reception/ bar area very nice and modern, staff friendly and helpful. Hotel rooms very small, think more Ibis than Boutique, but clean. I was on a 2 day business trip, travelling alone so it was fine, but for a couple I would imagine it would be a challenge. Breakfast is a challenge, when I stayed very busy and not a restaurant, so bar seating area is used, with many seats too low for comfortable eating. Food quality was good (continental style) but every spare space was used to squeeze everyone in, not really a place you can take your time and feel comfortable.
Stayed 2 nights in Jan 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Reeperbahn
Good location. Small room but everything we needed
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for business travellers on a tighter budget
Everything was comfortable and easy. Reception staff are friendly and helpful (if for instance you need to borrow an iron and ironing board). I do not remember there being any noticeable noise. The hotel has a pleasant and relaxed vibe (which usually means the staff are working at achieving this). A nice one-night stay.

8/10 Good

Martha, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical and well situated
Breakfast is wonderful, love that the eggs have pictures on them. Room is small but more than adequate
Response from Motel One on 27 May 2016
Dear Martha, Thank you very much for your positive feedback! We're happy that you enjoyed our breakfast and we hope to welcome you back again soon. Kind regards Oliver van Heest Manager

6/10 Okay

Lorand

Liked: Cleanliness, property conditions & facilities
Bathroom was too small, a small soap and heating was loud
Response from Motel One on 3 Feb 2016
Dear Lorand, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Your team from Motel One Hamburg am Michel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another successful Motel One stay
I have stayed in many Motel One hotels. They are modern, comfortable, efficiently managed and represent good value for money. This one is within walking distance of the city centre.
Response from Motel One on 18 Jan 2016
Dear Motel One guest, Thank you very much for your positive feedback! We hope to welcome you back again in our hotel soon. Kind regards Your team from Motel One Hamburg am Michel

6/10 Okay

Matthew, London

Disliked: Staff & service
Good value, but overtrading
This hotel is very popular, but doesn't have the facilities to support the number of guests staying there. So there was a long queue for check-in and check-out, and for the two small lifts (they need at least two more for a hotel with 10 floors). Breakfast was completely overrun, meaning that when I got up to refill my coffee cup I returned to my table to find that someone else had already taken it! It is a cheap place to stay in Hamburg and represents good value for money, but be aware of the limitations.
Response from Motel One on 2 June 2015
Dear Motel One guest, Thank you very much for your feedback and your kind attention paid to the rating of your stay! We are pleased to note your wishes and suggestions and we hope to welcome you back again in our hotel soon. Kind regards, Your team from Motel One Hamburg am Michel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Lads weekend away. Great hotel, great location.
Response from Motel One on 10 Feb 2015
Dear Motel One guest, Thank you very much for your feedback and your kind attention paid to the rating of your stay! Sincerely, Your team from Motel One Hamburg am Michel

10/10 Excellent

Kevin, Aarhus, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice stay.
This place was great. What took me aback was the really stylish lounge and bar when you walk in. It is almost like a nightclub. The room was clean and the service was great. The only complaint I have is that its hard to find parking and the hotel itself was a little difficult to find. Other than that, A+
Response from Motel One on 20 Jan 2015
Dear Motel One guest, Thank you very much for your positive feedback! We look forward to welcoming you back again in our hotel soon. Kind regards Your team from Motel One Hamburg am Michel

8/10 Good

Shaun, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Hotel was situated near the infamous Reeperbahn but a little away from the city centre. The modern rooms were clean and large for European standards. Service was impeccable!
Response from Motel One on 27 Jan 2015
Dear Motel One guest, Thank you very much for your positive feedback! We hope to welcome you back again in our hotel soon. Kind regards Your team from Motel One Hamburg am Michel

6/10 Okay

pablo, argentina

Liked: Cleanliness, property conditions & facilities
Correct
I like the modern look of this hotel. The location is good,handy for sightseeing some walking distance,if not there is a subway stop 2 blocks away. I didnt like the wifi was restricted up to 3 devices. For 2 persons,with a phone and a tablet each , was unsufficient. Didnt like there is no actual soap , you get small body shower liquid that was not enough for 2 people and several times we went to reception to ask for more. Beds comfortable, expect European size.
Response from Motel One on 27 Jan 2015
Dear Motel One guest, Thank you very much for your positive feedback! We hope to welcome you back again in our hotel soon. Kind regards Your team from Motel One Hamburg am Michel

8/10 Good

Vipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Motel One on 27 Jan 2015
Dear Motel One guest, Thank you very much for your positive feedback! We hope to welcome you back again in our hotel soon. Kind regards Your team from Motel One Hamburg am Michel

8/10 Good

Robwill700, London

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional value for money
My one criticism was the bed. Room advertised as a double but was two single beds together, that was no problem but I wanted a double duvet and was told the company policy was for single covers only, this I found odd. Also the word "Duvet" has no meaning in Germany!
Response from Motel One on 12 July 2014
Dear Motel One guest, Thank you very much for your review! We are pleased to note your suggestions and we hope to welcome you back again soon in our hotel . Kind regards Your team from Motel One Hamburg am Michel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel close to city centre
Excellent hotel - very modern, clean, quiet, friendly staff, reasonably priced and close to the city centre
Response from Motel One on 8 Nov 2014
Dear Motel One guest, Thank you very much for your positive feedback! We look forward to welcoming you back again in our hotel soon. Kind regards Your team from Motel One Hamburg am Michel

10/10 Excellent

Nicole, Paderborn

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel wird gerade umgebaut - darum unter Zustand heute nur 3 Sterne - demnächst wieder 5 Sterne
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

carina

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Karl H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nahe am Hafen und der Reeperbahn
Motel One: immer sehr gutes Preis-Leistungsverhältnis
Stayed 1 night in Oct 2022

8/10 Good

Sven

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
god oplevelse
centralt beliggende hotel. Alt var ok - bortset fra morgenmad, hvor vi stod i kø i lang tid. ingen scrambled eggs pancages etc - så morgenmad var ikke pengene værd. Ellers alt ok og top service
Stayed 2 nights in Aug 2022

8/10 Good

Vincenzo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Troels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Per Martin

Stayed 2 nights in Jul 2022

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis/Leistungsverhältnis top.
Motel One... du weißt, was du bekommst und erlebst keine Überraschungen. Check-in dauerte etwas lange. Sehr nette Rezeption. Erstklassige Lage.
Stayed 1 night in Jul 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
immer wieder gerne
schon öfter dort genächtigt. Ist die perfekte Lage zwischen Innenstadt, St.Pauli und Hafen. Alles zu Fuß zu machen. Preis/Leistung stimmt einfach 👍
Stayed 1 night in Jul 2022
Response from Emanuel Walpuski - Sales Manager on 12 July 2022
Lieber David, vielen Dank für die positive Bewertung über Ihren Aufenthalt im Motel One Hamburg am Michel. Unser Team hat sich sehr darüber gefreut. Wir freuen uns darauf, Sie bald wieder in unserem Haus oder in einem anderen Motel One begrüßen zu dürfen! Herzliche Grüße Ihr Emanuel Walpuski Sales Manager

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel, Preis Leistung stimmt
Stayed 1 night in May 2022
Response from Emanuel Walpuski - Sales Manager on 12 July 2022
Liebe Bianca, vielen Dank für die positive Bewertung über Ihren Aufenthalt im Motel One Hamburg am Michel. Unser Team hat sich sehr darüber gefreut. Wir freuen uns darauf, Sie bald wieder in unserem Haus oder in einem anderen Motel One begrüßen zu dürfen! Herzliche Grüße Ihr Emanuel Walpuski Sales Manager

10/10 Excellent

Maik

Stayed 1 night in Apr 2022
Response from Emanuel Walpuski - Sales Manager on 12 July 2022
Lieber Maik, vielen Dank für die positive Bewertung über Ihren Aufenthalt im Motel One Hamburg am Michel. Unser Team hat sich sehr darüber gefreut. Wir freuen uns darauf, Sie bald wieder in unserem Haus oder in einem anderen Motel One begrüßen zu dürfen! Herzliche Grüße Ihr Emanuel Walpuski Sales Manager

10/10 Excellent

Gerlinde

Stayed 2 nights in Apr 2022
Response from Emanuel Walpuski - Sales Manager on 12 July 2022
Liebe Gerlinde, vielen Dank für die positive Bewertung über Ihren Aufenthalt im Motel One Hamburg am Michel. Unser Team hat sich sehr darüber gefreut. Wir freuen uns darauf, Sie bald wieder in unserem Haus oder in einem anderen Motel One begrüßen zu dürfen! Herzliche Grüße Ihr Emanuel Walpuski Sales Manager

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022
Response from Emanuel Walpuski - Sales Manager on 12 July 2022
Dear Matthew, Thank you very much for your feedback and your kind attention paid to the rating of your stay! Sincerely, Your team from Motel One Hamburg am Michel

2/10 Terrible

Rene

Stayed 1 night in Mar 2022
Response from Emanuel Walpuski - Sales Manager on 12 July 2022
Lieber Rene, vielen Dank für die positive Bewertung über Ihren Aufenthalt im Motel One Hamburg am Michel. Unser Team hat sich sehr darüber gefreut. Wir freuen uns darauf, Sie bald wieder in unserem Haus oder in einem anderen Motel One begrüßen zu dürfen! Herzliche Grüße Ihr Emanuel Walpuski Sales Manager