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Reviews of Motel 6 Greenville, SC

2 out of 5
Motel 6 Greenville, SC
2015 Wade Hampton Blvd, Greenville, SC

Reviews

5.0
Rating 10 - Excellent. 84 out of 584 reviews" "
Rating 8 - Good. 75 out of 584 reviews" "
Rating 6 - Okay. 80 out of 584 reviews" "
Rating 4 - Poor. 100 out of 584 reviews" "
Rating 2 - Terrible. 245 out of 584 reviews" "

5.0/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robin

I booked through here when we was staying in Greenville, go to check in and they said they haven’t had anybody leave and they didn’t have any rooms available. So I had to rush and try to find another motel at last minute when I was supposed to be enjoying my time out.
Stayed 1 night in Mar 2024
Response from na on 16 Apr 2024
My apologies for the inconvenience

2/10 Terrible

Pia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from na on 8 Apr 2024
I am so sorry for your stay and we could not accommodate accommodate you . I have no problem refunding some of your stay.

2/10 Terrible

Dalton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from na on 8 Apr 2024
i am sorry for your stay I have no problem with refunding your stay again our apologies.

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities
Had to pay cash and they couldn't find my reservation then they charged my card on top of me paying cash now i have to do a dispute on my account never again
Stayed 3 nights in Apr 2024
Response from na on 4 Apr 2024
Hello Yes, I have spoken with him personally the booking site has charged his card we did a cash payment, and reservation was not found during time of check in.

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything smell of cigarettes all destroyed and dirty
Stayed 4 nights in Mar 2024
Response from na on 1 Apr 2024
I apologize for the bad experience you have encountered we would greatly accommodate you to another room

2/10 Terrible

glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from na on 18 Mar 2024
I am so sorry to hear your stay was not up to expectation. Upon moving rooms and installing a bar in the shower due to your disability. I was under the impression you were good with your room. Your rate was our special we offer to all guest and your tax exempt after 90 days again so sorry for your stay.

8/10 Good

Ephraim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Mar 2024
Response from na on 11 Mar 2024
I am very sorry for your experience here. I would gladly accommodate a refund towards your stay.

2/10 Terrible

Sara

Stayed 2 nights in Feb 2024
Response from na on 26 Mar 2024
I am so sorry for your stay here at motel 6 we would of loved to accommodate you during your stay however front desk was not notified about your stay.

2/10 Terrible

William H.

I had a guaranteed reservation at this property I was traveling across the country and would be arriving late. When I arrived to check in at 430am the lady told me my reservation was no more because it was the calendar day of the 20th
Stayed 1 night in Feb 2024
Response from na on 20 Feb 2024
Hello, I am very sorry regarding. Your check in experience We run our audit at 4:00 am any reservations that are not checked in before that time it cancels your reservation as a no show. Your reservation would oh had to be made for the 21St. booking should have no problem giving a refund.

2/10 Terrible

Roger

Travelled with partner
Disliked: Staff & service, amenities
for the money you pay if i need bed lining and towels if i ask/need please provide me dont tell me it's certain days and its provide definitely never heard of
Stayed 1 night in Feb 2024
Response from na on 20 Feb 2024
I'm sorry for the miss communication we have no problem with switching clean linens for dirty. Not sure why that information was given to you.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Got there had to wait30 minutes for someone to greet me then told they didn't have a room
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Melissa

Stayed 1 night in Feb 2024
Response from na on 20 Mar 2024
Sorry for your stay, we will have these issues resolved and will accommodate for half your stay my apologies again.

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want my money back it was nasty and loaded with cochroaches
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Billy,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Holly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsanitary, Roach Infested, Unsafe
I checked in to this hotel only to check out minutes later after seeing the condition of the property. Upon turning on the light in the room, roaches scattered. The room was in terrible condition and the amount of people fighting / loitering outside the rooms and in the parking lot made me feel unsafe.
Stayed 5 nights in Jan 2024
Response from na on 13 Mar 2024
We would have had no problem changing your room to accommodate you better so sorry for your experience.

6/10 Okay

Kathryn

Stayed 2 nights in Jan 2024
Response from na on 13 Mar 2024
So sorry for our late response your stay is what we strive to do best. We will always offer to switch a room or anything you need for your stay

2/10 Terrible

Carlos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much a roach motel,nothing but roaches crawling around and never has clean sheets
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Minerva

After vooking theough
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 27 Dec 2023
Hi Minerva,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothin Good. Found a syringe in my bed after check out when Giving house keeping sheets smh
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 27 Dec 2023
Hi Christopher,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

JOSEPH

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty & not well maintained okay location if you rent a car
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Bart

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Door jam to bathroom was tore up, Could see day light through the door Jam to the room. AC/Heat did not work. Fortunately hotel move me into another room.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 29 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Amanda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roach infested, nasty, mildew and mold in window and much more
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Amanda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Elaine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Lori

Stayed 1 night in Oct 2023

2/10 Terrible

Mark

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not get on the sidewalk with my wheelchair. Couldn't even get in the office
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Mark,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Dora

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No blankets on the bed no coffee maker in room no bath towels no toilet paper in the bathroom Door was very obviously broken into previously
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Dora,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Radu

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and accommodating. Property was not up to standards. Bedding appeared clean but well warm and had some stains.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Dustin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad night!!
Place was bad. Holes in the walls everywhere, the bathroom sink leaked bad, microwave was disgusting, for didn't stay shut unless deadbolt, security lock was broke, dirty towels on the floor. Lost goes on and on
Stayed 1 night in Sep 2023

2/10 Terrible

Jeremiah

Business traveller
Disliked: Cleanliness, property conditions & facilities
Scheduled to stay for a week, however I was in and out in only 5 minutes. Never have I ever felt scared to walk around, sit, or even lay my bags down and I live far from a luxurious lifestyle. This place was extremely dirty, which I wasn’t a big deal at the time because I was so tired, then I saw multiple bugs, after that I left. Plus I waited hours to get in because the time for check in on the app I reserved it at is different from the time for check in at the actual place.
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on 2 Oct 2023
Hi Jeremiah,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not as requested - got there early in day before rooms were ready and was told I would have a ground level room as soon as cleaning was completed. Went back 3 hours later and was told there was only 2nd floor rooms "but we have an elevator" which is not as requested. the worst was there bugs - I killed 6 to 8 in bathroom later in the night. the hall ways are wet and dirty with trash littering the area. worst I have stayed in in over 50 years .
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2 Oct 2023
Hi Charles,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Corporate needs to come help these people out
Didn’t even stay. Grabbed our stuff and left immediately after the show we were seeing in town. Bugs. Burn holes in the sheets. The women at the check-in was nice enough, but this place is a mess. No fire alarm. Holes all over the walls. Ooph
Stayed 1 night in Sep 2023

2/10 Terrible

Jennifer

Stayed 1 night in Sep 2023

4/10 Poor

Heather

Disliked: Cleanliness, property conditions & facilities
Good location
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Heather,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023

8/10 Good

Lauren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Ok for the price
Great service, but we found a few bugs, dirty floors and there was definitely a fight that broke out with a pregnant lady and some other woman. It was kinda crazy.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Merri A

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean Not quiet
We got there and the girl working the desk told us we couldnt check in early, so we waited until 3. The same girl was still on duty and said we couldnt check in until the person relieving her arrived. She played on her phone and acted like she couldnt be bothered. I went back in at 3:30, and the person relieving her hadn't arrived. She played on her phone for 20 more minutes, and them huffily checked us in. We had asked for a 1st floor non smoking room. We were given a 2nd floor smoking room. The stench was awful. The room was dirty, but we were so tired we tried to stick it out. The remote didnt work, the place was a pig sty. We attempted to make the best of it, but people were shouting and screaming all night. We started to drift off to sleep around 7, only to be awakened by a worker opening our door (the saftey latch was broken) and claimed we were squatting since she had no one listed on the chart for our room. We gathered our things and checked out. We were supposed to stay 2 nights. We couldn't take it after the night we'd had. The lady that was working that morning refunded our 2nd night. If you are looking for clean and quiet, this is NOT the place for you! I have photos of our room, but the app won't let me upload them.
Stayed 2 nights in Jul 2023

4/10 Poor

Shala, Marietta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities, room comfort
No smoke alarm . The remote didn’t work . There was no towels in the room and also no toilet paper …
Stayed 1 night in Jul 2023

2/10 Terrible

Jesus

Disliked: Staff & service, property conditions & facilities
This place is old dated and people live T these hotels
Stayed 8 nights in Jul 2023
Response from Brand Experience Team on 27 July 2023
Hi Jesus, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Wendy

Disliked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

Jesus

Business traveller
Nothing bad place
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on 19 July 2023
Hi Jesus,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Alexis

Business traveller
Liked: Cleanliness, staff & service
Big room
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 19 July 2023
Hi Alexis,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Marvin

Not welcoming at all. Did not feel clean, no soap in room. Hole in wall in bath room.
Stayed 1 night in Jun 2023
Response from Nancy Y. on 15 June 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Rosa

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The motel had cockroaches. The garbarge cans outside were overflowing with garbarge. There was no place to put the toilet paper expect on the lid of the toilet. Wood had been broken off the frame in the bathroom an the broken wood was laying angainst the wall. I didnt get the room that i paid for because the clerck said it wasnt avaible.
Stayed 2 nights in May 2023
Response from Brand Experience Team on 16 May 2023
Hi Rosa,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiles everywhere!
The front desk staff are super friendly and very knowledgeable of the area. We were directed to a fantastic Mexican restaurant within walking distance of the motel. The atmosphere was warm n friendly and the food was fresh and delicious and budget kind. Will return to both motel and eatery on our next trip.
Stayed 1 night in Apr 2023

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
😒
room was a mess. no blankets dirt coming out shower head. fridge wouldn’t get cold.
Stayed 2 nights in Apr 2023

8/10 Good

Matthew

Business traveller
Liked: Room comfort
Stayed 1 night in Apr 2023