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Reviews of TownePlace Suites by Marriott Republic Airport Long Island

2.5 out of 5
TownePlace Suites by Marriott Republic Airport Long Island
1 Marriott Plaza, Farmingdale, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 214 out of 416 reviews" "
Rating 8 - Good. 123 out of 416 reviews" "
Rating 6 - Okay. 37 out of 416 reviews" "
Rating 4 - Poor. 13 out of 416 reviews" "
Rating 2 - Terrible. 29 out of 416 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen E

Travelled with family
Liked: Staff & service
Weight room lacking weights—-liked the location
Stayed 2 nights in May 2024
Response from Management on 6 May 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We have shared your feedback with our operations team to make sure this is an isolated issue.

6/10 Okay

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service
The property was very nice but it said there was a pull out couch. When we opened the couch it did have a mattress but as soon as you sat on it the mattress went completely flat. Other than that the staff was very nice and the room worked well.
Stayed 3 nights in Apr 2024
Response from Management on 6 May 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our short comings. We have shared your feedback with our housekeeping team to ensure this is an isolated issue.

10/10 Excellent

Shelton

Stayed 1 night in May 2024

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Good

Julian, WEST NEW YORK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It was conveniently located
Stayed 1 night in Mar 2024
Response from Management on 29 Apr 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location feels like home! 😊
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Good

Jacqueline

Stayed 1 night in Apr 2024
Response from Management on 21 May 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Good

Mimma

Travelled with family and small children
Liked: Cleanliness, staff & service
I was a bit sketched out by the night time activites going on with other guests at the hotel. There were big families traveling together with older children who were out of control. At midnight yelling and screaming in their rooms and pranking others in the middle of the night. Knocking on other peoples rooms. Completely rude and the parents were drunk and could care less. Not really happy with my experience as far as that. However the hotel room itself was nice for my family weekend getaway. Plenty of space for my kids. The staff was really friendly. My issue was with the hotel guests who were out of control during my stay.
Stayed 2 nights in Apr 2024
Response from Management on 12 Apr 2024
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our team to make sure this is an isolated issue.

10/10 Excellent

starr, New York

Liked: Cleanliness, staff & service, property conditions & facilities
it was in a great area
Stayed 1 night in Jan 2024
Response from Management on 9 Apr 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Terrible

Marlene J

Travelled with partner
This girl is dated, the tub in my room don’t drain, the toilet don’t flush, the TV is from the 90,s, everything is old, towels are dingy, really bad quality for marriot, needs a full Reno and update
Stayed 1 night in Apr 2024
Response from Management on 9 Apr 2024
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our ownership team .

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone that checked us in and out was extremely nice and welcoming
Stayed 1 night in Mar 2024
Response from Management on 26 Mar 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Terrible

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything about the property is rundown, worn out, cheesy. My room had a heating system that sounded like a car engine and holes in the wall. Several days after I checked out was an additional $20 charge on my credit card without explanation. Take away that one star that I gave them if you don’t like having rooms right next to a parking area for corporate jets and small airplanes revving outside your window.
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We would like to speak to you and get some more details. Could you kindly share the best number to reach you?We look forward to your response. Thank you.

6/10 Okay

Laura-Lee

Liked: Staff & service
Disliked: Property conditions & facilities
They need to fix and/or update this hotel.
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We would like to speak to you and get some more details. Could you kindly share the best number to reach you? We look forward to your response. Thank you.

10/10 Excellent

Dr. Diane

The staff is friendly but the tv didn’t work on all channels and wasn’t fixed over the 6 days stay. The breakfast promised was unavailable in its entirety for the hours promised- example the staff is allowed to put out only 10 bagels a day no matter home many guests are there. So get there at 6 am or forget bagels. Other items were available including juices, coffee, tea, eggs and bacon. Hot water is not available for enough time to wash hair and condition, it get cold. Maybe it’s in a timer.
Stayed 6 nights in Mar 2024
Response from Management on 26 Mar 2024
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our team to make sure this is an isolated issue.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean and the breakfast is awesome
Stayed 3 nights in Mar 2024
Response from Management on 11 Mar 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Management on 11 Mar 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 11 Mar 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Shavon, Commack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful
Stayed 2 nights in Feb 2024
Response from Management on 8 Mar 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Isaiah

Stayed 1 night in Feb 2024
Response from Management on 22 Mar 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Emmanuel

Stayed 1 night in Feb 2024
Response from Management on 16 Feb 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Maryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly checkin by Preeti. Nice breakfast included.
Stayed 1 night in Feb 2024
Response from Management on 13 Feb 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

john

Stayed 1 night in Feb 2024
Response from Management on 12 Feb 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on 12 Feb 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

HOPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite places to stay.
I was in a 2 bedroom suite(upgrade) due to my suite wasn’t ready when I got there. Spacious, clean, bed comfortable, just a tad bit squeaky.
Stayed 1 night in Feb 2024
Response from Management on 5 Feb 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Good

Hillary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fine aside from the loud heaters!
Our stay for one night was good except that the heaters were VERY loud. We had to just turn them off despite it being 15 degrees out bc we couldn't sleep, as they kept turning on and off. Breakfast was good with several options for our family.
Stayed 1 night in Jan 2024
Response from Management on 19 Jan 2024
Thank you for your feedback! We are sorry to hear about the loud HVAC, we have shared this information with the engineering team to make sure this is an isolated incident.We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Charles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Management on 15 Jan 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Good

Edwin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and great place, my room didn’t have any trash can in the room or bathroom hence it’s received 4 stars and not 5.
Stayed 1 night in Jan 2024
Response from Management on 15 Jan 2024
Thank you for your feedback! We are sorry to hear about the missing trash can, we have shared this information with the housekeeping team to make sure this is an isolated incident.We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Terrible

nastasha

Business traveller
Disliked: Staff & service, property conditions & facilities
whole floor smelled like smoke i don’t smoke and was charged
Stayed 1 night in Dec 2023
Response from Management on 3 Jan 2024
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We would like to speak to you and get some more details. Could you kindly share the bets number to reach you?We look forward to your response. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023
Response from Management on 2 Jan 2024
Thank you for your feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Good

Michael

Stayed 4 nights in Dec 2023
Response from Management on 20 Dec 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Good

Airia

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel is located close to many restaurants and lots of great shopping. The staff were very kind and professional. The property was a little dated and needed an updated mattress in the sofa bed, fresh pillows that don’t flatten, and a newer bathroom. But breakfast was okay and overall, our stay was fine. I don’t think it was worth what we paid, but we needed to suite. If I had another choice, I would not stay here again despite the great staff.
Stayed 5 nights in Dec 2023
Response from Management on 11 Dec 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us.

2/10 Terrible

Steve

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Management on 8 Dec 2023
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. Would you be kind enough to share some more details, please? We look forward to your response. Thank you

10/10 Excellent

Alice

Stayed 7 nights in Nov 2023
Response from Management on 20 Dec 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Keith R.

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect!!
Stayed 6 nights in Nov 2023
Response from Management on 27 Nov 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Management on 17 Nov 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on 9 Nov 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

4/10 Poor

Susan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, good amenities in the area very convenient. Some of the hotel rooms have a strange smell. I had to change rooms. Overall the hotel looks dingy and tired and not well kept. The bedding was the only good thing.
Stayed 5 nights in Oct 2023
Response from Management on 6 Nov 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please accept our sincerest apologies for any inconvenience. We have shared your feedback with our team to make sure this is an isolated issue.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property; convenient location
Stayed 1 night in Oct 2023
Response from Management on 1 Nov 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Patrick J

Business traveller
Liked: Cleanliness, staff & service, room comfort
Happy with this hotel for an extended stay.
My stay was fine, the room comfortable and well arranged. My only criticism is that the finishes are a bit worn. Small tears and frays in the draperies, paint damage and worn on bathroom cabinets, older finishes overall. Time to refresh!
Stayed 3 nights in Oct 2023
Response from Management on 1 Nov 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!We will be addressing your concerns accordingly.

2/10 Terrible

Tracy Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL - do NOT stay here
Room was filthy. Desk folks didn’t care. Someone came in to clean, took pictures. Did not apologize. A ‘coupon’ for breakfast was offered, when breakfast was ALREADY INCLUDED. Bedside lamps flickered, no offer to fix or attend to.
Stayed 2 nights in Oct 2023
Response from Management on 24 Oct 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve for our short comings. We have shared your feedback with our housekeeping team to make sure this is an isolated issue. Nevertheless, we would like to speak to you to get some more details, would you mind sharing your contact information.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and in major need of maintenance. Not up to Marriott standards.
Stayed 1 night in Sep 2023
Response from Management on 19 Sept 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the encounter you had. We have shared your feedback with our operations team to make sure this is an isolated issue.

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, room comfort
Filthy
If you’re expecting a Marriott you will be greatly disappointed. This property is filthy and unkept. Our front door didn’t close, there was pee on the pull out bed, there were dead bigs on the sills, there was something running down the kitchen walls, we had no soap… and this was just our room. The whole property needed cleaning and maintenance. We went down for breakfast at 9 am and there was nothing there. When we asked the receptionist she just said thank you but did nothing about it. It was definitely not Marriott standards by any means and for what they charge for a room cleanliness shouldn’t even be a question.
Dirty
Front Door doesn’t close
Stayed 2 nights in Sep 2023
Response from Management on 19 Sept 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the encounter you had. We have shared your feedback with our operations team to make sure this is an isolated issue.

10/10 Excellent

Daniel

Business traveller
Liked: Amenities
I liked the fact that they have multiple washers and dryers
Stayed 4 nights in Aug 2023
Response from Management on 30 Aug 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and enjoyed our on-site laundry facilities. We look forward to welcoming you back in the future!

8/10 Good

Cami

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Management on 22 Aug 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The first room I arrived in looked dirty and the TV didnt work either. The next room I was moved to had an ant problem and the maid left the acid cleaning solution on the bathroom counter with what looked like some of the spray on our toothbrushes,etc. At random one day the fire alarm went off through the entire place with blaring sirens. Breakfast was decent but i woukdnt stay there ever again unless they provided some kind of voucher.
Stayed 2 nights in Aug 2023
Response from Management on 18 Sept 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the encounter you had. We have shared your feedback with our operations team to make sure this is an isolated issue.

10/10 Excellent

Rita

Stayed 6 nights in Jul 2023
Response from Management on 22 Aug 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and nearby amenities.
Stayed 4 nights in Jul 2023
Response from Management on 18 July 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Jul 2023
Response from Management on 6 July 2023
Thank you for your kind Feedback! We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Way over priced
Toilet ran most of the time. Stained couch, kinda smelled like urine in the stairway. Water pressure in shower was non existent and the water was always Luke warm. Overall, I would not stay here again with my family as it is way over priced and was a last resort option. Also the dishwasher only opened 3/4 of the way and the curtains wouldn’t close all the way or weren’t big enough to actually cover the window.
Stayed 5 nights in Jun 2023
Response from Management on 30 June 2023
Thank you for taking the time to give us your valued feedback which is crucial for us to learn and improve on our shortcomings. We are sorry to hear about your experience, please do accept our sincerest apologies for the encounter you had. We have shared your feedback with our operations team to make sure this is an isolated issue. We appreciate your business and hope we have another opportunity to welcome you back in the near future.