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"I decided to treat myself to a one night stay at Paradise City at the end of my trip. Some of the reviews regarding the service and attitude from the staff made me worried, but I only experienced great service while I was there. The resort is nicely decorated and very large, with a lot of options for food/drinks as well as shopping and entertainment. Airport shuttle service is also available. However, the counter at the airport specifically has a sign to request that no questions be asked there unless you were a casino member...why? The signage for the shuttle bus was also only provided in Korean. The room was large and the bed was very comfortable. The downsides were the early check-out time (11am), and the resort only having 3 small elevators (1 going to all levels, 1 going to odd-numbered levels, and 1 going to even-numbered levels....checking out was CHAOS as most elevators were fully packed and we had to wait a long time for one that was available. Considering the size of the resort, and its proximity to the airport (lots of suitcases!), this was a surprise to me. The pools were not as incredible as I thought they would be - the pools were quite small considering the number of guests and so it was very crowded with limited space for swimming...more like dipping. There are also a lot of families bringing their children here, so I wish there was an additional adult pool for those who want to relax. Overall, still a great luxurious stay."

"Beautiful and peaceful hotel! 20 minutes from Incheon airport. "

"Stayed the night for an early morning flight from Incheon and the hotels airport shuttle was very convenient. Very nice room and area."

"Convenient. Great that they saved our reservation for a late arrival"

"Near Paradise City"

"Nice 5 star level hotel near the airport wonderful sauna. Great bakery "

"The food is very good."

"The room is very clean staff extremely nice!"

"Located at the center of all dinings, transportations and shopping options. Very friendly staff and great breakfast buffet. Stayed at the Conrad Seoul before this hotel but Sheraton hotel had a much better breakfast option. Strongly recommend to friends."