Hello Elizabeth, We apologize for any inconvenience you experienced during your stay. It's unfortunate to hear that our breakfast and room service options did not meet your expectations. Regarding the room key issue, we'll share your feedback with our team to prevent similar occurrences. We appreciate your comments on the bed configuration and will use this as an opportunity to enhance our booking process for future guests.

Hello Evan,We are delighted to hear that you had a wonderful experience during your stay at our hotel. We are glad to have exceeded your expectations and hope to welcome you back soon for another exceptional stay.

Hello Rohit, We're sorry to hear that your experience with us wasn't up to your expectations. We value your feedback and encourage you to reach out to us directly, so we can address any specific concerns you may have. We hope to have another opportunity to provide you with a better stay in the future.

Hello janelle, Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We take cleanliness and guest safety seriously at our property and will look into the concerns you raised. We encourage you to reach out directly to our management team to further address your experience with them.

Hello Susan, Thank you for choosing our hotel for your stay and taking the time to share your feedback. We appreciate your compliments on our clean and comfortable beds, soft towels, and our convenient location. We apologize for any inconveniences you experienced during your stay. We have noted your concerns regarding the rug stain, wallpaper, bathroom, and breakfast options. We value your feedback and will address these issues with our team for improvement. We hope to have the opportunity to welcome you back in the future.

Hello Charles,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and we value your feedback. Should you have any further comments or concerns, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

Hello Athanasios,Thank you for taking the time to leave us a review! We're thrilled to hear that you found our hotel to be clean and our staff friendly. We strive to provide excellent value to our guests and we're glad we were able to meet your expectations. We hope to have the opportunity to welcome you back in the future.

Hello Tyrus,Thank you for your feedback! We're glad to hear that you found our hotel clean, quiet, and comfortable. We strive to provide a peaceful and relaxing experience for all our guests. We appreciate your kind words and hope to welcome you back in the future.

Hello Qaiser, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your comments regarding the cleanliness of the rooms and the condition of the amenities. We take these matters seriously and will address them accordingly. We apologize if there was any confusion regarding the breakfast service. Your feedback is valued and will help us improve our services.

Hello Lieling,Thank you for your excellent review! We are thrilled to hear that you had a wonderful stay with us. It's great to know that our hotel met your expectations and that you found our staff to be friendly and helpful. We appreciate your kind words and look forward to welcoming you back in the future for another fantastic experience at our hotel.

Hello Noal,We're glad to hear that our hotel's location was convenient for you or that it worked well for your plans. We hope to welcome you back again soon.

Hello Alexander,We apologize for the inconvenience caused. Please contact our customer service team with your reservation details so that we can investigate and resolve this issue promptly. Thank you.

Hello Marc S., I'm sorry for the inconvenience caused. Please accept our apologies for the breakfast oversight. We'll address the cleanliness issue immediately and ensure a fresh environment for your stay. We apologize for the issues with the room's heating and will rectify it promptly for the future.

Hello Keith,Thank you for your generous rating! We are thrilled that you had such a wonderful experience during your stay at our hotel. We look forward to welcoming you back in the future.

Hello Jennifer,Thank you for your feedback. We apologize for any inconvenience caused by the lack of continental breakfast. Your comments will be shared with the team for improvement. We hope to welcome you back in the future.

Hello Arpit,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Peng ,Thank you for bringing to our attention your experience and comments regarding your stay. We apologize our provided services did not meet your needs. We appreciate your feedback about the breakfast services, we will pass this on to managment

Hello Gini ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Dulce,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Sandy ,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

Hello Nicole ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hi Christopher,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

Hello Jonathon, We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff and your insights regarding our room. We hope to see you again to provide you with an exceptional level of service and hospitality.,

Hello Madhu,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

Hello JONG CHUL, Thank you for bringing to our attention your experience and comments regarding your stay. We apologize our provided services did not meet your needs. We appreciate your feedback about the breakfast services, we will pass this on to managment

Hello Kamal, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

Hello April, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

Hello Karthikeyan,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

Hello Mark,We can't thank you enough for sharing your feedback with regards to our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

Hi Teese,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

Hello Michael, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

Hi Donna,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

Hello Guest, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

Hello Evan, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

Hello Hai Qiang, Thank you for bringing to our attention your experience and comments regarding your stay. We apologize our provided services did not meet your needs. We appreciate your feedback about the breakfast services, we will pass this on to managment

Hello Chona, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

Hello Boqian, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Angela,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

Hello Nanda, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Sayed,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Nicole, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hi Jude,It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

Hello Marilyn,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. We hope you'll return to see how we continue to improve our service and hospitality.

Hello Albert, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Philippe, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

Hi Jeffrey,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Gordon J, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Claire, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

Hello Rich R., Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

Hello Johanna,Know that your voice is of tremendous importance to us and we value your comments about our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.