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Reviews of Inkaterra La Casona - Relais & Chateaux

4 out of 5
Inkaterra La Casona - Relais & Chateaux
Plaza Las Nazarenas 211, Cusco, Cusco

Reviews

10

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Amanda, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud neighbors woke us up in the middle of the night 2 out of the three nights
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
we loved it!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Molina

Stayed 1 night in Dec 2023

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really one of the best I’ve ever stayed at. The hotel itself is very nice but the staff are next level. They are so friendly, helpful and really make a positive difference to the stay. They are so accomodating and I could not have asked for anything more. We left early one morning and missed breakfast so they provided packed lunches for us. The food at the hotel is amazing as well. Really rates as one of the best around the world. Highly recommend. Would give 10 stars if I could.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A secret gem
Cusco is a charming town and the Inkaterra is well located to all of the charming shops and restaurants of the central Plaza.
Interior decor
Interior decor
Beautiful plaza landscspe
The plaza shopping was well-protected from the heat or rain
Stayed 3 nights in Sep 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you arrive you will feel the serenity of a place that makes you’ve transported in time! The attention to detail here was better than places I played 3x for. They go more than the extra mile for you. I can’t recommend this place more!
Stayed 1 night in Feb 2022

10/10 Excellent

Andra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nada
Stayed 2 nights in Aug 2023

10/10 Excellent

Ricardo

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place at perfect location.
It is undoubtedly a beautiful hotel at the greatest location in a very peaceful area yet, very close to the best part of Cusco. Staff are wonderful people with Alex and Elvis standing out and being very attentive and extremely helpful. Rooms are unfortunately very cold at night and external oil heater was needed to keep the temperature pleasant inside the room. Selection of breakfasts could be a challenge for the longer stay, but it’s surely fine for only 3 nights. Overall, we did appreciate the beauty of our room and the whole property. Thank you.
Stayed 2 nights in Feb 2022

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service and hospitality at Inkaterra
Exceptional service and hospitality at Inkaterra La Casona! We had the most wonderful stay and it was first class all the way from welcoming us til the moment we checked out. A must when experiencing Cusco in a time typical pre-historic building.
Stayed 1 night in Aug 2017