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The entire staff is fabulous and friendly . The breakfast is great and the cleanliness above and beyond! The beds are comfortable with lots of pillows. Will stay here again!
Melanie J
Stayed 3 nights in May 2024
Response from GM on 6 May 2024
Thank you so much for your great feedback! We appreciate your business and hope to see you soon !
Thank you for the amazing review. We hope to see you again soon!
6/10 Okay
Rosa Maria De Castro
Travelled with family
28 Apr 2024
Staff not helpful. We went from the hospital direct from a surgery and they couldn’t let us in and made us wait two hours, but the worst of all, when we could finally get in the room, the bathroom was for disabled people so we felt like if we were still in the hospital. Terrible staff!
Rosa Maria De Castro
Stayed 1 night in Apr 2024
Response from JC on 10 May 2024
Thank you for the honest feedback. We are so sorry to hear we were not able to accommodate your requests when you were staying with us. We hope you can give us one more chance.
10/10 Excellent
Brandon
28 Apr 2024
Brandon
Stayed 1 night in Apr 2024
Response from JC on 29 Apr 2024
Thank you for the amazing review. We hope to have you back with us soon!
Very clean and quiet. Front desk staff was super friendly. Hotel beds were comfortable. Breakfast options and seating were very appealing and helpful for our stay.
Annelise
Stayed 1 night in Apr 2024
Response from JC on 20 Apr 2024
Thank you for the amazing review and feedback. We hope to see you back with us!
This is a pet (friendly)? Hotel But my husband was attacked by a hotel residence dog The hotel was superb other than that incident the staff was super nice from the front desk to the kitchen staff amazing. But far as the dog incident goes Just because someone says there dog is friendly and trained that maybe when there in their familiar environment with their family but with strangers and many people coming and going can make a pet have anxiety all dogs should be on a leash at the hotel this dog parent could not handle him/her the dog did not listen to any command or the calling of his name the dog was completely unhinged!!
Debora
Stayed 2 nights in Apr 2024
Response from JC on 16 Apr 2024
Thank you for the good review and your honest feedback. We are so sorry to hear that you encountered that type of behavior with one of the pets that stayed with us. We do have very strict policies for pets, and one of them is that they do have to be on a leash at all times. We will make sure this does not happen again in the future. We do want to give you our sincere apologies, and we will make sure these policies are being followed. We hope everything is well with your husband. Please let us know if there is anything we can do for you. Once again, our apologies to you and your husband. We hope we can see you back with us to show you how great our hotel is.
Liked the indoor pool which made us decide to stay here rather than many other places near where we needed to be. Breakfast buffet was good. Glad to see different egg options each of the three days we were there.
Steven
Stayed 3 nights in Mar 2024
Response from JC on 2 Apr 2024
Thank you for the great review and feedback. We would love to have you back soon.
Professional and friendly front desk staff, delicious breakfast, and clean suite. Thanks for the free bottled water! I just wish that there was a hot tub in the pool area.
Liked cleanliness...bed was great
..did not like flowery smell in hotel halls...if room smelled like that would of left...toilet should have been higher in handicap accessibility room...
Nice hotel. Seemed newly remodeled. We had an issue with the cleaning staff trying to come in before check out. However, the hotel manager took it very seriously an immediately reacted to the situation. We will be staying agsin.
Tara
Stayed 1 night in Mar 2024
Response from GM on 15 Mar 2024
Thank you for your feedback, we are happy you enjoyed your stay!
Thank you for the amazing review. We hope to see you again soon!!
10/10 Excellent
Vanedson
13 Mar 2024
Vanedson
Stayed 2 nights in Mar 2024
Response from JC on 4 Apr 2024
Thank you for the amazing review. We hope to have you back again.
6/10 Okay
Marcus
Travelled with family
8 Mar 2024
Did not sleep well….pillows felt like rocks
Everytime someone in the room next to use turned on the water or flush the toilet it was so noisy! Rooms are outdated!
Marcus
Stayed 2 nights in Mar 2024
Response from GM on 8 Mar 2024
Thank you so much for your feedback!
10/10 Excellent
Susan
Travelled with family
1 Mar 2024
Liked: Cleanliness, staff & service, amenities
Quick
Susan
Stayed 1 night in Feb 2024
Response from Anesa on 1 Mar 2024
Thank you so much for the feedback! We look forward to having you stay with is again soon!