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out of 50 reviews
“Great value, service, and location”
This hotel was very accomodating and the staff was very pleasant and helpful. They were nice and friendly from beginning to end and even went out of their way with their shuttle service to pick us up Sat. night. This service was such a saver and was so nice to have during the rain. The drivers were also very nice and helpful with suggestions of restaurants. The room itself was very nice and clean. Great view and plenty of room for the two of us. Bed was very comfortable and actually gave us more pillows than needed..that was a first for any hotel for us. There is so much to do right there that there was no need for a car and we had no down time. We would absolutely stay here again if in the Charlotte area.
“My brother is staying there the night of his wedding!!! I HIGHLY recommended it!!!”
The staff was EXCELLENT and EAGER to assist in any way!!! I inquired about dining and they recommended EXCELLENT restaurants!!!
“Can't wait to go back”
Great hotel! Within walking distance to the Time Warner Cable Arena. Very clean and comfortable with friendly staff. Would definitely recommend!
It was nice and clean. The only thing I did not like was that we had asked for a non-smoking room with a whirlpool. When we got there, they put us in a non-smoking room without a whirlpool. Then I told them that I asked for a room with a whirlpool. Then all they had available was a smoking room with a whirlpool. It was fine but not what I wanted. At least they were trying to be helpful. The hotel was very nice though!
“Very nice hotel”
Very good location with a nice and friendly employees.
“Charlotte's best Hotel”
It was very clean and comfortable.
“" very relaxing"”
Enjoyed my stay there, Very relaxing. "Would recommend to anyone"! Within walking distance of everything, Stores, little shops, food, etc.
“Very clean hotel”
Very clean hotel in the heart of downtown. Close to everything. great restaurant in the hotel. Great food, great prices, & helpful staff. Everyone was very friendly. Overall a great experience & would highly recommend!!
“Best bed ever!”
Awesome bed, very clean room, great location
“Best Service and Bargain in Downtown Charlotte”
Excellent service, great location(close to everything including quick public rail transportation).Low cost safe garage parking, excellent hotel cafe.