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Hilton Cardiff

4.5 star property
Luxury hotel connected to a shopping center in Cardiff City Centre with health club
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hilton Cardiff

Exterior
Presidential Suite
Lunch and dinner served
Reception
Presidential Suite | Bathroom
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Popular LocationCardiff Castle3 min walk
  • Popular LocationPrincipality Stadium6 min walk
  • Popular LocationCardiff University12 min walk
  • AirportCardiff (CWL-Cardiff Intl.)34 min drive
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Room options

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, View

Family Double Room, View | View from room

Family Double Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Deep-soaking bath
  • 33.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Deep-soaking bath
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Deep-soaking bath
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Cardiff

Located in Cardiff City Centre neighborhood, Hilton Cardiff is connected to a shopping center. Cardiff Castle and New Theatre are local landmarks, and some of the area's activities can be experienced at Cardiff Bay and Techniquest. Looking to enjoy an event or a game? See what's going on at Principality Stadium or Cardiff International Arena. Spend some time exploring the area's activities, including golfing.
Visit our Cardiff travel guideOpens in a new window

What's nearby

  • Cardiff Castle - 3 min walk
  • St. David's - 3 min walk
  • Principality Stadium - 6 min walk
  • Cardiff International Arena - 10 min walk
  • Cardiff University - 12 min walk

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • Owain Glyndwr - 3 min walk
  • Tim Hortons - 4 min walk
  • Burger King - 3 min walk
  • The Rummer Tavern - 2 min walk
  • The Live Lounge - 2 min walk

About this property

Hilton Cardiff

Luxury eco-certified hotel near Principality Stadium
Cardiff Castle and Cardiff International Arena are located near Hilton Cardiff, which provides a grocery/convenience store, a free daily manager's reception, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site local cuisine restaurant, Grey Restaurant, offers lunch and dinner. In addition to car rentals on site and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • An indoor pool with free cabanas and sunloungers
  • Breakfast (surcharge), self-parking (surcharge) and express check-out
  • Guest reviews speak well of the breakfast, helpful staff and location
Room features
All 197 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, fridges and free tea bags/instant coffee

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Offsite parking available (GBP 32.95 per day)
  • Secured, covered parking on site (GBP 32.95 per day)

Food and drink

  • Daily breakfast to-go available for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Covered self parking fee: GBP 32.95 per day
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Does Hilton Cardiff have a pool?

Yes, this property has an indoor pool.

Hilton Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 143 out of 1001 reviews" "
Rating 4 - Poor. 85 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel other than the room was hot and no AC to cool the room. It must have been 25c in there. The windows are locked shut so you cant open them. Boiled in that room last night. Other than that fantastic stay.
Stayed 2 nights in May 2024

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was brilliant, beds comfortable, breakfast plenty of choice, close for all sightseeing and plenty of restaurants & pubs nearby
Stayed 2 nights in May 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean lines, architecture and decoration.
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Stayed 1 night in Apr 2024

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, amenities
Room was light airy and with a very comfortable bed, but had not been cleaned properly, a wrapper lying on bathroom floor and toiletries not topped up. Parking is expensive and parking bays are extremely tight. Breakfast is self-service including Tea/Coffee but with only workable machine - always a que to get your very poor tasting coffee. Only one of the two lobby lifts working. Try getting down from 1st floor when the lift always goes up to the highest calling floor first and then picks up all the way down - yes Full especially in the morning breakfast and checking out time. Overall not good value for money
Stayed 1 night in Apr 2024

4/10 Poor

Jan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
On arrival in our room there was an empty chocolate wrapper on the bathroom floor. Both bottles of conditioner in the bathroom were empty. Only one of the two main lifts was working which meant long delays as the lift was almost always full when it reached the first floor. Only one of the two coffee machines was working in the restaurant which meant long queues at breakfast. The so called health club was a disgrace. The floor and seats in the ladies changing room were grubby. Dried coffee stains were present on the locker doors. The locks and hanging rails in the lockers were rusty. a piece of coving was missing above the lockers and insulation was hanging out of the walls. There was inadequate supervision in the pool area. In spite of notices saying no under 16s in the jacquzi small children were using it and children were jumping from the pool side over the adult swimming land and rope into the main part of the pool. Despite a notice saying no jumpng allowed. The pavement slabs in front of the hotel were uneven and rocky in places. On a positive note, the staff were helpful and friendly and the bed was comfortable. This did not make up for the negatives and for the price paid it was not a satisfactory stay. I will be writing to Hilton about my poor experience.
Stayed 1 night in Apr 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

6/10 Okay

Richard

Travelled with partner
Disliked: Staff & service, amenities
Good hotel and location in the city
Stayed 4 nights in Apr 2024

10/10 Excellent

Amberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators are in need of repair as only one worked during our stay. The hotel was very busy so it made getting to our floor or out of the hotel inconvenient, especially as those staying had trouble fitting in elevator and stopping on each floor needed.
Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5