Beach Palace Resort All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Beach Palace Resort All Inclusive

Waterslide
View from room
On the beach, white sand, sun-loungers, beach umbrellas
Superior Deluxe Lagoon View - Kids & Teens Free
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Breakfast included
  • Gym
  • Bar
    Bar
  • All-inclusive
    All-inclusive
The price is AU$479
includes taxes & fees
15 Oct - 16 Oct

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Lagoon View - Kids & Teens Free

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Blackout curtains
Premium bedding
  • 39.7 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Family Deluxe - Kids & Teens Free

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Premium bedding
2 bedrooms
  • 82 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Premium bedding
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Blackout curtains
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 7 min walk
  • Cancun Interactive Aquarium - 10 min walk
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Cambalache - ‬8 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Los Chachalacos - ‬6 min walk

About this property

Beach Palace Resort All Inclusive

Upscale all-inclusive property near La Isla Shopping Mall
You can look forward to free full breakfast, 2 poolside bars and a rooftop terrace at Beach Palace Resort All Inclusive. With a white sand beach, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage or a body scrub at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes and fitness classes are offered at the gym; Beach Palace Resort All Inclusive also has shopping on-site, a coffee shop/cafe and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide and sunloungers
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a front desk safe
  • Multilingual staff, tour/ticket information and a lift
  • Guest reviews say great things the family-friendly amenities, dining options and beach locale
Room features
All 287 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and free stocked minibars. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Jetted bath, free toiletries and hairdryers
  • Smart TVs with premium channels
  • Balconies or patios, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 outdoor pools
  • 3 spa tubs
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Does Beach Palace Resort All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Beach Palace Resort All Inclusive?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Beach Palace Resort All Inclusive on 15 Oct 2024 start from AU$478.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beach Palace Resort All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beach Palace Resort All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Beach Palace Resort All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Beach Palace Resort All Inclusive?

Checkout is at noon.

Does Beach Palace Resort All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Beach Palace Resort All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include dance classes.

Where is Beach Palace Resort All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Cancun Convention Center is 1.8 mi (2.9 km) away.

Beach Palace Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 666 out of 1172 reviews" "
Rating 8 - Good. 283 out of 1172 reviews" "
Rating 6 - Okay. 118 out of 1172 reviews" "
Rating 4 - Poor. 60 out of 1172 reviews" "
Rating 2 - Terrible. 45 out of 1172 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHLOE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really has everything. It was an unforgettable experience. Kids stays for free is a great plus. The kid still talks about this trip years later to anyone who would listen. It blew her mind that she could have three scoops of ice cream plus cake. We definitely hope to come back and let her bring a friend along.
Stayed 7 nights in Dec 2022

6/10 Okay

Mary Anne, Forsyth

Stayed 4 nights in Aug 2024

8/10 Good

Basel

Stayed 8 nights in Aug 2024

6/10 Okay

felipe

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Sadasivan

Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was really good. They had activities every day and some shows in the evening. Food was delicious they have a good selection of it and the steakhouse restaurant was my favorite. Their steaks cooked perfect medium rare, salmon was good as well, try their lava cake dessert with ice-cream. I was very pleased with the service and accommodations.
Stayed 5 nights in Jul 2024

8/10 Good

Adianez

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great! The main thing is that the property definitely needs to be updated but other than that the staff was amazing, food, the view, etc!
Stayed 5 nights in Aug 2024

10/10 Excellent

Charline

Liked: Cleanliness, staff & service, property conditions & facilities
Great time, will be back again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Salvador Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

santosh

Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Had a wonderful family vacation we will be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Harjot Singh

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Blanca I

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from staff was wonderful. They were very accomadating and attentive to your needs.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! The staff was very serious about the food allergy. They always wrote it down if anyone has allergies. The beach was beautiful!
Stayed 4 nights in Aug 2024

2/10 Terrible

Lissette

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hay que ser reparaciones en el hotel y sobre todo los baños
Stayed 4 nights in Aug 2024

8/10 Good

Helena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 7 nights in Aug 2024

4/10 Poor

Lisandra

Stayed 4 nights in Aug 2024

4/10 Poor

April

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room we stayed at, the floor was very dirty and there was urine on the toilet and floor. We called customer service and they sent someone to clean it, it still smelled like urine even after being “cleaned”. Nobody came to clean our room the following day, we called customer service who said someone was coming right away and they never did. The next day I downloaded the palace app and requested room cleaning and still no one came. My husband went to the manager to complain and was told someone would come to clean it. Earlier that day we ordered room service for breakfast, we spent the day at the pool and returned later that day to get ready for dinner and only to see that still no one came for the second day. I called customer service again, After we returned from dinner we saw the room had finally been cleaned. Also upon arrival we were greeted by a customer representative who offered to give us a day pass to moon palace, their other location. It ended up being a scam, we spent half the day on a tour and harassed into trying to get a membership. The female sales rep at moon palace was incredibly rude and dismissive after we had to be stern about our reply. After refusing the membership we were hesitant to take the day pass feeling uncomfortable and left after dragging our kids there under false pretenses. Otherwise the food at the resort and restaurants were excellent, waiters and waitresses were very attentive & friendly. But I wouldn’t stay there again.
Stayed 4 nights in Aug 2024

8/10 Good

Carmen Lidia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me estuve quedando por 3 dias con mi familia, el personal muy servicial, los restaurantes su comida muy rica, el buffet creo q necesita mejorar un poco sus comidas, la habitación también necesitan unos retoques, pero muy buena ubicación, por eso le doy un 4/5.
Stayed 2 nights in Aug 2024

6/10 Okay

Yesenia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
El hotel es bien pequeño , nada que ver con lo que se muestra en fotos, el customer service para nada bueno , la comida si estaba muy rica y esa zona de la playa espectacular
Stayed 6 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Lakeisha Nacole

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Upon entry to resort the lobby is clean and staff were all polite. We paid to upgrade our room. Upgraded room was dusty/mold triggering allergies and a trip to the pharmacy down the street from resort. After returning to room the smell of raw sewage was unbearable, we had to be moved to another room. New room smelled better but had no working refrigerator, put in a request for refrigerator to be fixed. Received no feed back from staff on that request. On the bright side the food at the Smokehouse was delicious, the service in the sky bar and the sports bar were superb.
Stayed 3 nights in Aug 2024

8/10 Good

Osahon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and overall great resort. Great pool area and beach area. I wish there was at least one more restaurant option.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sadasivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and caring! Location is awesome, just off the beach.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mary

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel facilities were outdated and dirty. The rooms were also dirty, the bedding was dirty and stained. We couldn't use the jacuzzi because the water came out yellow. Overall, the experience was not good at all for the money we paid.
Stayed 7 nights in Aug 2024