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out of 25 reviews
“Hmm ...”
This hotel is a sound choice. It's not four star, but it's clean and safe. It has a lovely garden atrium, but everything else is a bit bland. Everything worked but the neighborhood is very soviet-meets-the-bush. The bed was very comfortable and the hotel served our purposes well. However I wouldn't choose it if I didn't have my own transport. The Pavillion is on an arterial road, but it's a bit of a hike from any of the city's attractions or commercial centers. If I was planning to visit Canberra again, I'd book the Hyatt, no matter what the cost. Now there's a spectacular hotel.
“More like 2.5 stars”
The Negative: - The rooms are old and small; with broken tiles in the bahroom. - The location means that you have to drive to everything. - The bar closes at 10pm on a Saturday night. The Posotive: - The staff are nice and friendly
“Fix me !”
Hotel is shabby and needs an urgent refit. Dinner tasted fine, but after waiting far too long, disappointing. The waiting staff were green, inexperienced and couldnt manage the room. Breakfast, ditto.
“not impressed as incorrect room type supplied”
The hotel were unable to provide the room type paid for. They eventually agreed to compensate us by providing free breakfasts. However, the room supplied did not even have a chair to sit on, so much for a "Deluxe Room". It was a bad choice for us and I do not think that i will return there
“Not coming back”
Airconditioning not working properly (heat wouldn't turn off). Staff advised, nothing resolved. Bathroom very cramped. Nowhere to hang clothes while showering and nowhere for toiletries to go. Lack of mirrors. Room for one person only as far as seating, other than sitting on the bed. Would be impossible to eat room service meal for more than 1 person with any sort of comfort Lighting not satisfactory. Restaurant service very poor staff either rude or disinterested (that could account for so few eating in). Far from being a 4 1/2 star Delux room found it to be 3 star maximum. Could not possibly recommend this hotel and won't be returning.
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