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Mercure Cairns Harbourside

209-217 The Esplanade Cairns North, 4870 Australia

Family-friendly Cairns North hotel near Reef Teach

On the waterfront
This family-friendly hotel is located on the waterfront, close to Cairns Civic Theatre, Reef Teach, and Cairns Rainforest Dome. Also nearby are Cairns Esplanade and Cairns Regional Gallery. Show more
2 restaurants, a bar/lounge
In addition to 2 restaurants, Mercure Cairns Harbourside features an outdoor pool. Other amenities include a bar/lounge and a coffee shop/café.
108-cm LCD TVs
LCD televisions come with premium satellite channels. Guestrooms also feature balconies, refrigerators, and premium bedding. Hide

GUEST REVIEWS

4.5out of 5

Expedia Guest Rating

100%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 25/06/2013. The check-out date cannot be after 25/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Standard 2 Double Beds - Best Rate
2 doublePremium bedding includes Egyptian cotton linens and triple sheeting. Balcony. Desk. 108-cm LCD television with premium satellite channels and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Refrigerator. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Wheelchair accessible.
Superior Ocean View King - Best Rate
1 kingPremium bedding includes Egyptian cotton linens and triple sheeting. Balcony with view of the water. Desk. 108-cm LCD television with premium satellite channels and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Refrigerator. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Wheelchair accessible.
Superior 1 King Bed - Best Rate
1 kingPremium bedding includes Egyptian cotton linens and triple sheeting. Balcony. Desk. 108-cm LCD television with premium satellite channels and pay movies. Wired and wireless Internet access (surcharge). Laptop-compatible safe and in-room safe. Refrigerator. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Wheelchair accessible.
Superior 2 Double Beds Ocean View - Best Rate
2 doublePremium bedding includes Egyptian cotton linens and triple sheeting. Balcony with view of the water. Desk. 108-cm LCD television with premium satellite channels and pay movies. Wired and wireless Internet access (surcharge). Laptop-compatible safe and in-room safe. Refrigerator. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Wheelchair accessible.
Standard 1 King Bed - Best Rate
1 kingPremium bedding includes Egyptian cotton linens and triple sheeting. Balcony. Desk. 108-cm LCD television with premium satellite channels and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Refrigerator. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Wheelchair accessible.
1 Bedroom Suite - Best Rate
1 kingPremium bedding includes Egyptian cotton linens and triple sheeting. Balcony. Desk. 108-cm LCD television with premium satellite channels and pay movies. Wired and wireless Internet access (surcharge). Laptop-compatible safe and in-room safe. Private kitchenette with refrigerator, microwave, and coffee/tea maker. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Wheelchair accessible.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 15 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Minimum check-in age is 18
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Deposit: AUD 100 per night
    • Fee for wireless Internet in all public areas: AUD 6 (for 5 hours, rates may vary)
    • Fee for in-room high-speed Internet (wired): AUD 27.50 (for 24 hours, rates may vary)
    • Fee for in-room wireless Internet: AUD 6 (for 2 hours, rates may vary)
    • Buffet breakfast fee: AUD 23 per person (approximate amount)
    • Rollaway bed fee: AUD 45 per night
    • Onsite credit card charges are subject to a surcharge
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Handicapped parking

Property Amenities

Mercure Cairns Harbourside features an outdoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wired and wireless Internet access (surcharge).

Business-related amenities at this 4-star property consist of secretarial services, audio-visual equipment, and a meeting/conference room. Event facilities measuring 295 square meters include conference/meeting rooms, exhibit space, and banquet facilities. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. An area shuttle within 3 km and a shopping center shuttle are complimentary for guests. Complimentary parking is available on site. The property may provide extended parking privileges to guests after check-out (surcharge). A total renovation of this property was completed in 2010.

Mercure Cairns Harbourside has designated areas for smoking.

  • 24-hour front desk
  • Air-conditioned public areas
  • Total number of rooms - 173
  • Number of suites - 24
  • Babysitting or child care
  • Number of floors - 7
  • Bar/lounge
  • Multiple large conference rooms
  • Currency exchange
  • Express check-out
  • Room service
  • Express check-in
  • One meeting/conference room
  • Rooftop terrace
  • Luggage storage
  • Medical assistance available
  • Audio-visual equipment
  • Parking (free)
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Safe-deposit box at front desk
  • Fax machine
  • Banquet facilities
  • Spa tub
  • Swimming pool - outdoor
  • Breakfast available (surcharge) buffet
  • Business services
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Shopping center shuttle (complimentary)
  • Designated smoking areas
  • Tours/ticket assistance
  • Wireless (high-speed) Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Laundry facilities
  • Multilingual staff
  • Parking garage
  • Room service (24 hours)
  • Year Built - 1986
  • Area shuttle (complimentary)
  • Number of restaurants - 2
  • Free guest parking only during stay
  • Meeting facilities size (meters) - 295
  • Number of meeting/conference rooms - 4
  • Secretarial services
  • Number of buildings/towers - 2
  • Garden
  • Tour assistance
  • Translation services
  • Wedding services
  • Wheelchair accessible

Rooms

Mercure Cairns Harbourside offers 173 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature Egyptian cotton linens, triple sheeting, and premium bedding. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cairns North hotel provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks and direct-dial phones. Additionally, rooms include irons/ironing boards and windows that open. In-room massages and wake-up calls can be requested. Housekeeping is provided daily.

All guestrooms are non-smoking.

Room Amenities

  • Pay movies
  • Climate control
  • Air conditioning
  • Direct-dial phone
  • Premium television channel(s)
  • Coffee/tea maker
  • Wake-up calls
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Window opens
  • Clock radio
  • Desk
  • Satellite television service
  • Non-smoking only
  • Premium bedding
  • Balcony
  • Refrigerator
  • Complimentary newspaper
  • In-room massage available
  • Daily housekeeping
  • Complimentary toiletries
  • Shower/tub combination
  • In-room childcare (surcharge)
  • Iron/ironing board
  • Rollaway beds available
  • Cribs (infant beds) available
  • Blackout drapes/curtains
  • High-definition television
  • Wireless high-speed Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Egyptian-cotton sheets
  • Pillow menu
  • LCD television
  • Wheelchair accessible

Dining

Teshis Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.

Blue Mango Cafe - This bistro serves lunch, dinner and afternoon tea, and has a bar. A children's menu is available.

24-hour room service is available.

Recreation

An outdoor pool and a spa tub are on site.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf - driving range nearby
  • Dock nearby
  • Rafting nearby
  • Rowing or canoeing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Snorkeling nearby
  • Boating nearby
  • Boat launch nearby
  • Motor boating nearby
  • Whale-watching nearby
  • Yoga classes/instruction nearby
  • Tennis nearby
  • Running track/path nearby
  • Basketball nearby
  • Volleyball nearby
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Parasailing nearby
  • Helicopter/airplane tours nearby
  • Horse riding/rental nearby
  • Swimming on site
  • Bird watching nearby
  • Fishing nearby
  • Playground nearby
  • Tennis lessons available nearby
  • Ecotours nearby
  • Bungee jumping nearby
  • Personal watercraft

National Rating

Official Australia STAR Rating provided by AAA Tourism Pty Ltd

AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4 stars.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Mercure Cairns Harbourside

4.5
out of 5
avg. guest rating
Hotel service:
4.3
Hotel condition:
4.3
Room cleanliness:
4.5
Room comfort:
4.7
Location:
3.8
Neighbourhood:
4.2
100%

of guests recommend

out of 6 reviews

Write a review of this hotel

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SS from Sydney
4.0
out of 5
Recommends this hotel
Posted 20 Nov 2011

“Best bed we have ever booked on holidays”

Very Happy, polite and assisting staff. Nothing a problem. No noise, great holiday.We definitely enjoyed staying here.

Dining
Bellisimo Pistaccio icecream.... yummmmm! Yorkeys Knob Sailing Club for their fish of the day...
mikey p from Brisbane
4.0
out of 5
Recommends this hotel
Posted 14 Oct 2011

“NOT on harbour, way out...”

A good half hour walk from centre of town. Name "harbourside" highly misleading. Hourly shuttle available both ways after 10am. Older hotel with good sized rooms in really good condition. Staff friendly and helpful. Comfortable.

A Traveller from Perth. Western Australia
4.0
out of 5
Recommends this hotel
Posted 23 Sep 2011

“Good value for money”

Comfortable hotel but certain Staff could have more knowledge. Asked for local info and told they had none. But there were racks full just around the corner from the desk. Good free shuttle service into the town but refused to take one a few metres more up the road.

Area recommendations
Central Cairns. All amenities are easier to get to. Prefer to be in walking distance of shops, restaurants, beach etc.
When to go
Anytime except summer! Avoid the wet season. September was ideal
Getting around
Taxis are a problem. About 50% of the taxi drivers are unaware of the geography of the town and depend on their GPS which is not always the quickest (and cheapest!) way to go. Many expect the visitor to know where, and how, to get from A to B
Shopping
Excellent choice and reasonable prices. The Night Markets are a must.
Dining
Excellent choice of restaurants/ dining areas and very good prices. Enormous servings!
Will G from Sydney
5.0
out of 5
Recommends this hotel
Posted 5 Sep 2011

“Great service”

The staff went out of their way to be helpful in all respects whether it be hotel or tourist related info. Very clean, comfortable, opposite the Esplanade walk and beach and I liked the fact it was further away from the busy end of the Esplanade.

Area recommendations
This is a good location away from the busy (noisy) end of the Esplanade
A Traveller from Perth W.A. Australia
5.0
out of 5
Recommends this hotel
Posted 20 Mar 2010

“Very nice!”

Had a great stay here staff very friendly and helpful! Rooms nice and clean.Wish it was longer!Great spot will go back!

A Traveller from Sydney
5.0
out of 5
Recommends this hotel
Posted 17 Feb 2010

“By the sea”

The Room was very clean and spacious. The meal in the hotel was very well prepared and resonably priced. One main feature of the service is the hourly shuttle bus to and from the city.

A Traveller
3.0
out of 5
Does not recommend this hotel
Posted 18 Nov 2009

“Just Adequate”

The hotel well adequately maintained, the service was fine, the buffet breakfast was better than expected (worth the price), but the location is deceiving. The city is a farther than most people would like to walk, and the city shuttle only leaves once an hour. If you prefer the more quiet stay, it was okay, but if you prefer the nightlife and convenience of being closer to town, this hotel is not for you.

A Traveller from washington DC
2.0
out of 5
Does not recommend this hotel
Posted 13 May 2009

“Needs improvement”

Carpets in the corridor and room needs changing or at least thorough cleaning. Cleanliness of furniture in room was dubious. Beds were very soft. Buffet breakfast was OK. Hotel is well located near the beach and has a convenient shuttle bus to the center of town. Price was very reasonable, but doesn't make up for the bad impression regarding cleanliness.

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Mercure Cairns Harbourside

209-217 The Esplanade Cairns North, 4870 Australia

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Nearby Points of Interest

  • Cairns Civic Theatre - 1.1 km / 0.7 mi
  • Cairns Esplanade - 1.2 km / 0.7 mi
  • Cairns Regional Gallery - 1.6 km / 1 mi
  • Cairns Museum - 1.6 km / 1 mi
  • Reef Teach - 1.6 km / 1 mi
  • Cairns Central Shopping Centre - 1.7 km / 1 mi
  • Cazaly's Stadium - 1.7 km / 1.1 mi
  • Cairns Rainforest Dome - 2.1 km / 1.3 mi
  • Barlow Park - 2.2 km / 1.4 mi
  • Cairns Convention Centre - 2.3 km / 1.4 mi
  • Flecker Botanic Gardens - 2.3 km / 1.4 mi
  • Mount Whitfield Conservation Park - 2.7 km / 1.7 mi
  • Royal Flying Doctor - 3.2 km / 2 mi
  • Copperlode Dam - 10.4 km / 6.5 mi
  • Crystal Cascades - 10.8 km / 6.7 mi

Location Highlights

  • Marina nearby
  • On waterfront
  • Cruise ship terminal nearby
  • Ferry terminal nearby
  • Train station nearby
  • Shopping district nearby
  • Medical center nearby
  • In business district
  • Airport nearby
  • Convention center nearby
  • Full-service health spa nearby

The preferred airport for Mercure Cairns Harbourside is Cairns, QLD (CNS-Cairns Intl.) - 4 km / 2.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Cairns, QLD, Australia (CNS-Cairns Intl.)

Area:

Cairns, Queensland, Australia: Tropical North Queensland’s gateway, Cairns is 1 hour by boat from the world’s largest coral reef, the Great Barrier Reef, and 100 km from the World Heritage Listed rainforests of Daintree and Cape Tribulation. Cairns, itself, offers plenty of dining options, Flecker Botanic Gardens, and stunning beaches – but swim within the anti-stinger enclosures. Nearby, world-class golf, white water rafting, diving, and snorkelling await.

Mercure Cairns Harbourside

209-217 The Esplanade Cairns North, 4870 Australia

Most recent booking for this hotel: less than 22 hours ago.
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