Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby Stephen from Portsmouth, England (UK)
Great Location, Great Staff....RecommendedPosted 18/10/2013
Pros: -The Staff -The Location -Free Wi-Fi -Breakfast
Location: Close to all the main sights in Buenos Aires i.e. The Obelisk, The Opera House, Plaza de Mayo etc. I recommend doing a sight seeing tour of the city.
Firstly I have to say that the staff at this hotel are very friendly and helpful. On several occasions we were provided with very useful information by members of staff on the reception with regards to the local area i.e. places to eat, directions and methods of transport etc. They also remembered our names and made the effort to chat with us. The hotel itself doesn't appear much from the outside; although it is perfectly adequate once inside. It is a very secure hotel; they don't let every tom, dick and harry enter the premises. You need to present your room key; although like I previously mentioned the staff make the effort to remember who it's guests are (so no need to always present room key). The room was everything we needed. Clean, tidy and comfortable with plenty of storage. Breakfast was just what you would expect... croissants, bread, scrambled eggs, sausage, orange juice, coffee etc All fresh and well cooked. You are greeted on entry and made to feel welcome. The Location of the hotel is fantastic. It is walking distance from the main square Plaza de Mayo and also from the Obelisk & Opera House (Which I recommend visiting). There are hundreds of restaurants and shops close to the hotel. There is also a subway close by and bus services. If you are visiting this great city do not hesitate to book here at the Hotel Boutique Reino del Plata. On my next visit to Buenos Aires I will be back..... mostly because of it's staff members :-)
for Everyoneby Magid from Paris, France
Good hotel in Buenos AiresPosted 20/03/2013
Pros: The wonderful staff.
Cons: The breakfasts are okay
Location: Central. Easy to get around
Very helpful and efficient staff. I wish other hotels were like this.
Recommendedby A verified traveller
Posted 29/01/2013 on Hotels.com
for Familiesby Dennis from California
Great HotelPosted 12/08/2012
Location: Good location
I was very glad to have chosen this hotel to stay in for the conference.
Recommendedby A verified traveller
Posted 06/04/2012 on Hotels.com
Not Recommendedby A verified traveller
Hotel Boutique Reino Del Plata - AWFUL!Posted 09/06/2011 on Hotels.com
Service at this hotel was terrible. We had an issue with our room situation and tried communicating that to the receptionists and they were not helpful at all - in fact they were downright aloof about our situation. Once the manager came, he was much nicer - and offered better service. But the damage had already been done.
Not Recommendedby A verified traveller from New York
Hotel Reino Del Plata - do NOT stay here!Posted 08/06/2011 on Hotels.com
I recently booked this hotel through hotels.com, attracted by the good reviews an the decent rate. However, as a seasoned traveler that has now stayed at 4 different hotels in Buenos Aires, please do NOT stay at this hotel! The doormen at the front, especially one who said his name was "Tim," are incredibly rude and unfriendly. We booked the room for 2 adults, but wanted to pay additional to add a 3rd adult, but the hotel does not allow this. We did not know this before we booked the hotel, so when we asked the doorman at the front what our options were, he was rude and told us that the 3rd girl needed to find another hotel. Mind you, we were 3 girls, and the neighborhood where this hotel is located is not anything I would call happening. We asked to use the internet to look for other hotels that could accommodate 3, and he continued to give us attitude. I begged him whether we could just pay a fine or additional money for the first night so that the three of us, three girls, could stay together. He told me that my money was no good here and that we should find somewhere else. Finally, I asked whether we could just get another room at the hotel so that us 3 girls could at least stay in the same location, and he said that would be fine. First of all - why would adding an additional room not be the FIRST suggestion from the hotel, rather than making one girl stay at another hotel by herslef?! That is just ridiculous. Secondly, why would you tell us to our faces that "our money is no good here" but then take our money for an additional room? We told the doorman that we understood the policy and would get an additional room, but asked to speak to the manager because the rude service was unacceptable and I would never want anyone to experience this again. He proceeded to fake dial the manager and say he was unable. When we finally got to the rooms to unpack, we heard a knock on our door, the manager, or he claimed to be. We told him about the situation, explained that we did not know the policy and that we got an extra room, but did not appreciate the bad service. The manager's english was not good, so he continued to speak in spanish. My friend and I have both taken Spanish for over 5 years, she even studied abroad i Spain, so I would consider our Spanish decently proficient. We tried to explain in Spanish, but he did not understand. Instead, he spoke to us faster and faster. Finally, he told us he would speak to the doorman downstairs to have him translate and would call us. An hour went by, no call. Finally, I called the front desk to check, and sure enough, the manager left. We were in Buenos Aires for 4 more days following this incident, and preceded to go to the hotel EVERY SINGLE DAY to speak t the manager, who just so happened to never be there every time we called, and every time we came to the hotel. I also emailed twice. It took the help of our friends who were also staying at the hotel to get a hold of the manager, who told them to have me email him, and he has yet to respond. This is my first review ever, and I'm writing this because I hope that nobody ever has to experience what we went through with this hotel - Buenos Aires is a city that is meant to be enjoyed.
Recommendedby A verified traveller from Ontraio Canada
Good location great ratePosted 17/03/2011
Hotel was a pleasant surprise. While room was small compared to NA standards, very serviceable. Clean and tidy. Staff very helpful, when you can get their attention. Staff is young and seem to spend desk time on computer games. Location is terrific if you want to be in centre of old city. Would go back.
Recommendedby A verified traveller from Toronto ON
Good value, no surprisesPosted 19/02/2011
This is a nice clean and tidy hotel in a very convenient, central location. Buffet breakfast is included in the rates, and could easily serve as the meal for the day. By far the biggest selection and best quality of any similar priced hotel I have ever experienced. Hotel staff is friendly, helpful and responsive to requests. Some rooms are quite small and have no view whatsoever (hotel wall 5 meters away), but I wouldn't choose this location for any view - it's just downtown streets.
Recommendedby A verified traveller from New York, NY
Great ValuePosted 10/12/2009
We enjoyed our stay the Reino del Plata. The hotel is clean and modern. The room is small and the one elevator they have runs super slow but for the price, I definitely can't complain. The neighborhood is definitely okay during the day...bustling crowds of business people and tourists...but once night falls, it's desolate. The people who worked at the hotel were not very friendly but helpful if you had a question. All in all, the Reino del Plata is a fantastic bargain but if you're looking for someplace in close proximity (walking distance) to nightlife, you best look elsewhere.