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The hotel overall is very well maintained and friendly. Even though they do not offer meals within the hotel they do provide you with may of options that are available and within range of the hotel and other points of interest.
Sydney
Stayed 4 nights in Apr 2024
Response from David on 13 Apr 2024
Thank you for taking the time to share your feedback with us. We are so happy to hear you enjoyed your stay!
Basic, clean accommodations. This is where I stay whenever I have business meetings on the North Shore. It’s conveniently located close to the highway, near a gorgeous stretch of Beverly ocean front.
Sarah
Stayed 1 night in Apr 2024
Response from David on 13 Apr 2024
Thank you for taking the time to share your feedback with us. We are so happy to hear you enjoyed your stay!
8/10 Good
Angela
Travelled with partner
6 Apr 2024
It was very good for the price.
Angela
Stayed 1 night in Apr 2024
Response from David on 13 Apr 2024
Thank you for taking the time to share your feedback with us. We are so happy to hear you enjoyed your stay!
10/10 Excellent
Jennifer
1 Apr 2024
Jennifer
Stayed 2 nights in Mar 2024
Response from David on 22 Apr 2024
Thank you for taking the time to share your feedback with us. We are so happy to hear you enjoyed your stay!
10/10 Excellent
Henry
31 Mar 2024
Liked: Staff & service
Henry
Stayed 1 night in Mar 2024
Response from David on 5 Apr 2024
Thank you for taking the time to share your feedback with us. We are so happy to hear you enjoyed your stay!
Thank you for taking the time to share your feedback with us. We are so happy to hear you enjoyed your stay!
10/10 Excellent
Christine
28 Jan 2024
Beautiful rooms on the ocean and so convenient to all the attractions including salem, rock port, Gloucester. Staff was absolutely amazing.
Christine
Stayed 1 night in Jan 2024
Response from David on 30 Jan 2024
Thank you for taking the time to share your feedback with us. We are so happy to hear you enjoyed your stay!
4/10 Poor
Harry
Travelled with family
23 Jan 2024
Harry
Stayed 1 night in Jan 2024
Response from David on 25 Jan 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet our expectations. We are committed to providing exceptional service, and it’s disheartening to learn that we fell short during your stay.
I could open the windows for ventilation!
Not having any signal for Verizon or AT&T was a both a blessing and a nuisance!
Toast or bagels would be a welcome addition since this has good coffee only
Pamela
Stayed 1 night in Dec 2023
Response from Megan Brown- Assistant General Manager on 10 Jan 2024
Thank you for your review! Unfortunately the phone service is a well known issue in Beverly and has to do with the city, not our property. We hope to provide breakfast in the future, as this moment we have market with breakfast sandwiches, pop-tarts and granola bars
8/10 Good
Cathleen
27 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
There were no amenities, no breakfast.
Cathleen
Stayed 4 nights in Dec 2023
Response from Megan Brown- Assistant General Manager on 10 Jan 2024
Thank you for your review! We apologize that our property was not up to your expectations. We do have amenities here on site, including a fitness center, Cafe open Friday and Saturday nights and a market fully stocked with breakfast sandwiches, pop-tarts, chips, chicken sandwiches, pizza, ice-cream, candy and more.
The room was clean and comfortable. The staff friendly and helpful. There were two things I really liked. The first was that there is a quiet time between 11:00 pm and 7:00 am. We've all stayed in hotels where there is a loud party going on in the room next door. The second was the ability to cast from your personal device to the TV, so you have access to every streaming service you pay for.. a very nice feature. I would definitely stay again.
Nicole
Stayed 1 night in Dec 2023
Response from Megan Brown- Assistant General Manager on 10 Jan 2024
Thank you for your review! We are glad you enjoyed the streaming feature and that the quiet hours were to your standard!
10/10 Excellent
Nicolas
21 Dec 2023
Nicolas
Stayed 1 night in Dec 2023
Response from Megan Brown- Assistant General Manager on 10 Jan 2024
No microwave in rooms, no breakfasts available only some microvaveable choices for sale. Cafe near lobby would not let us use the tables to eat food from the hotel, Even tho they were not serving food. Room was not big enough to comfortably eat in.
B Clytie
Stayed 2 nights in Dec 2023
Response from David on 21 Dec 2023
Yeah, this is a tricky one, and you are right. However, state health rules/regulations prohibit us from allowing outside food to public areas. If a surprised visit occurred and they found this to be the case we could be fined. So I do apologize for not allowing you to use the space in the café. Thank you for staying with us.