Ratings based on 318 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Couplesby riggers from oxford
Excellent facilities and poolPosted 02/12/2013
Pros: Very good quality
Location: Excellent for quality shopping
Very comfortable weekend close to city centre
for Everyoneby Jackie from London
Lovely hotel, staff were great,all as it should bePosted 02/12/2013
for Everyoneby Manchester UK from M
Great hotel handy for sxf transfer on rb14 train.Posted 11/11/2013
Great hotel 300 metres from zoo station. Staff especially concierge are brilliant. Rooms quite large very quiet and spotlessly clean. Handy for airport train and food options around KaDeWe. Recommended.
for Everyoneby Jose
Great OptionPosted 07/11/2013
Pros: the ubication
Cons: The price is above normal
Location: Really close to great places
for Everyoneby Caroline from Sheffield UK
City breakPosted 31/10/2013
Cannot fault this wonderful hotel - breakfast was especially good.
for Everyoneby Papabear from Scotland
Fantastic Berlin City Centre HotelPosted 19/10/2013
My wife, son and I used the hotel when we visited Berlin. The hotel is situated near to the Europa Mall, the Zoo and Ka De We department store. We found the staff to be attentive, helpful and friendly but unobtrusive, always available but never pushy. The rooms were spacious, very well appointed with extremely comfortable beds. The only slight problem was the room was very warm at night although the hotel can help if this is a problem. We didn't eat in the hotel but there was a very good bakery just around the corner where we had breakfast every day. We found this to be a very good hotel to use as a base for our city break in Berlin and we would certainly use it again and recommend it to anyone.
for Everyoneby A verified traveller
Nice hotel. Close to 2 subway stations.Posted 18/10/2013
Pros: Near the centre of the city. 10 min walk from 2 subway stations and 2 bus stops.
Cons: They should inform you that if temperature inside your apartment is not OK it could be adjusted by a service man.
for Everyoneby A verified traveller
Great place to stay, good value for moneyPosted 17/10/2013
Pros: cleanness, contemporary design, location, fitness and pool
Cons: breakfast: price and options (if there are any) should be more transparent.
Location: good location near the zoo
The only thing worth mentioning is breakfast which doesn't come cheap: 25€ for a full continental breakfast. When I checked in I was told that you can't have breakfast a la carte but they have 3 options if you don't want to have the full continental breakfast. However, when you get a table in the breakfast room nobody seems to know about this and I ended up paying for a yoghurt and some cereals 3 different prices during my stay: 25, 17 and 11€. I thought this was a bit unprofessional and disappointing. Apart from this, I would definitely go again and recommend the hotel to anyone!
for Everyoneby P from Glasgow, UK
Good hotel close to great shopping area.Posted 29/09/2013
Good hotel. Helpful staff. Close to S bahn, Uban and express train from airport. Free wifi if you join loyalty programme (free). Room clean and quiet. Opposite zoo. Not close on foot to most tourist sights but easy to get to by S or U bahn. I enjoyed my stay as I have stayed in Berlin a few times and wanted to stay in a different less touristy area. Perfect for main shopping area.
for Everyoneby dk from long island, ny
Would stay again.Posted 14/09/2013
I booked this hotel based on reviews and was not disappointed. The staff was very friendly and eager to help. The hotel was centrally located and in a nice area. Rooms were clean and you had use of robes and slippers. There was no iron in the room but there was an ironing room on the second floor. Would definitely stay there again.