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Reviews of DT Hotel Pratunam (Dream Town)

2 out of 5
DT Hotel Pratunam (Dream Town)
33 Soi Petchburi 11, Petchburi Road, Phayathai, Ratchathewi, Bangkok, Bangkok

Reviews

6.0
Rating 10 - Excellent. 4 out of 89 reviews" "
Rating 8 - Good. 24 out of 89 reviews" "
Rating 6 - Okay. 38 out of 89 reviews" "
Rating 4 - Poor. 14 out of 89 reviews" "
Rating 2 - Terrible. 9 out of 89 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Nai Htaw

Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 22 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
there was no sport channel during worldcup football match.
Stayed 5 nights in Jun 2018

8/10 Good

Dr, World Nomad

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel to stay at. Close proximity to Panthip Plaza, Fashion World, Baiyoke Tower, and Ratchathewi and Ratchaprarop station for comvenient access to both aairports. Also just a short wall to MBK and central siam area. Beware that even though Phaya Thai looks loke nezt door on the map, it is not directly accessible from the hotel. Other stations mentioned above are closer. The only issue I found is that the included breakfast only runs from 7-10am which is not enough time as in my case I get up late or as happen on my day of departure I had to leave by 6am. Another point is I found the hotel is generally wasteful of resources such as water, plastic and food. They throw out perfectly good things (like new bottled water) and insist of washing sheets and towels everyday even if you tell them that it is not required. Besides that, the place is nice. I will be back in a month's time and will stay there again thoigh making sure I will benefit from the basic complimentary breakfast for two.
Stayed 4 nights in Jun 2018

6/10 Okay

Neo

Disliked: Cleanliness, staff & service, property conditions & facilities
Got cockroaches in the room.

8/10 Good

Thuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

2/10 Terrible

edmus, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very isolated.
The hotel stay is the worse in my experience that i have ever encounter in my life. lists of poor standard they provide. 1)no proper standard amenities and complementary beverage esp hot water. 2) wifi signal was bad. 3)no phone line in the all room even a phone was placed in my room but not in use. 4)poor attitude and room service. 5) tv programme was limited. 6) location was not ideal and very isolated. 7) full of mosquitos. more like a hostal than to call it a hotel
Stayed 3 nights in Feb 2018

8/10 Good

YIU KWAN

Liked: Cleanliness, property conditions & facilities, room comfort
Staisfactory
Room is spacious and clean.
Stayed 1 night in Oct 2017

4/10 Poor

Gelah, Philippines

Disliked: Staff & service
The receptionist at night during our stay last July 11-13 was not friendly. She was very rude and not hospitable. She doesn't smile when you talk to her. No available toiletries so bring your own toothbrush and toothpaste, body wash, etc.
Stayed 2 nights in Jul 2017

4/10 Poor

Shiva, Colombo, Sri-Lanka

Disliked: Staff & service
Extra Charge for Visitors
I cant recommend this hotel because of their RULES & FOOD......

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
not good
we were couples and were not confortable in our stay specially breakfast is not fresh(cold) there is one old white women bothering us every morning.she is playing with foods, use here own hand to pick foods and playing with staff in the breakfast room.it was nasty at all and the staff did nothing to stop her and one of the receptionist told me that she has some mental problem.

10/10 Excellent

BHAVESHKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best for stop over
Checked in process is quick, Its justify the value we have paid.10 minutes by walking from BTS station (Rail to Suvernbhumi).cars available on the road for rent anytime even at mid night

4/10 Poor

Jhannie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs improvement for cleanliness and service
We came there from a 3 day trip in Cambodia. Got dissappointed to room 310, it was not properly clean, full of dust and you can't breath with the smell of paint, floorwax and you will feel kinda itchy.. we went back to the lobby and complained that matter. They transferred us to room 215. I booked ahead, so why let me in on a room like that? One thing more, no kettle at the room you need to go the GF for the hotwater. Buffet breakfast good.

2/10 Terrible

from Singapore, Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here is terrible

6/10 Okay

Mel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not good since on the bed has insect which made the skin become itchy. Moreover, the tower is very dirty.

6/10 Okay

Verified traveller

Good for business, not for vacation
10 minutes walk to Phaya Thai BTS but have to pass by a muddy construction site. The quiet neighbourhood not recommended for single traveler. Room and toilet ok. Towel, shampoo, mineral water provided. Whatever not provided can get easily from lots of 7Eleven or Family Marts nearby. Room lighting not bright enough. Breakfast provided is 95% same every day.

4/10 Poor

Daniel, Kuching

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location quite a distance to market, water heater
Wifi not so good, especially 5th floor cannot connect into the wifi even for few days! Breakfeast is above ok than its rating as budget hotel, look the salad bar :3 Daily housekeeping ok, the showering water not strong and heater not stable, sometimes suddenly become too hot. Reception Staff not friendly. Location wise , hard to find from phayathai train station....9 mins walk . not recommend the shortcut through abandon railway due felt not safe , quite a distance to market. not so near to the nearby market then i thought.

6/10 Okay

Mehdi, Iran

Liked: Cleanliness, staff & service, room comfort
Value for money
Hotel is a little far from street but is good. Clean and quite room. Wifi is approximately acceptable. Not good shower.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the hotel is good. The room is big, but the only thing is that it is quite far from the shopping places.

2/10 Terrible

munish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic trip
Good

6/10 Okay

Radie, California

Disliked: Staff & service
My Most Disappointing Check-In Experienced
Upon arrival,we were told to sit on the lobby chairs until more than an hour after check-in time passed ,we were not entertained yet.We were asleep on and off on their partially damaged chairs and couch being very tired from our trip esp.this 65 year old woman.After a couple of hours waiting,still no words from them,so I approached the desk person who told me that our rooms are not ready yet. I was almost in tears of too much disappointments.The desk person doesn't have good communication skills in English and staff didn't even explained to us why we are not in our room after a couple of hours waiting,we arrived 10 minutes before check-in time.They including 2 men were just smiling watching us trying to sleep on those damaged couch.Very poor in CHECK-IN CUSTOMER SERVICES!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs in room we cant sleep properly in room no iron no dryer no hot water for tea

6/10 Okay

bijay, united states

Liked: Cleanliness, staff & service
Disliked: Room comfort
got robbed
ok the hotel overall was a good experiece loved the breakfast buffet but i had a bad experience people need to be aware there was a couple all covered up in a black clothes they were talking and we just didnt knew how by talking the robbed us 800$ people need to be aware .

6/10 Okay

giuseppe, italy

Liked: Staff & service
good value for save money
Room look little old. good position near market shopping center. Good breakfast buffet.

6/10 Okay

khurram

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Good variety of food for breakfast

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a bit sad on arrival
let down, nothing like the photo,s on web, run down. ok for low market and basic.

4/10 Poor

Ken, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location
So-so

4/10 Poor

Wei, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Service
I have choosen Dream Town Pratunam Hotel in order to stay in the same hotel with my brother who was allocated this hotel through his tour package. I have reserved a room for three but they have not set up the add-on bed when we arrived at 12 midnight. We waited for 30 mins and they came back to ask us to change to a triple room which was a different level from my brother's. The bedsheets are stained, pillows are soft and flat. The shower foam dispenser was always empty and never refill after request. The services are poor, especially the front desk, who always replied you "NO" for what ever you asked. No hair dryer! No additional pillows! No TukTuk! Never see the Tuk Tuk service which was stated in the web as complimantary to the train station. The hotel is situated at the end of a dark, narrow alley. Suggest to stay in other hotels which are nearer to the main road. Will never choose Dream Town Pratunam Hotel again!

6/10 Okay

KM, India

Liked: Room comfort
Disliked: Staff & service
Decent place to stay
The place is good for its price and decent stay. They clean the room and place is kept quite clean all over. The only bad thing i experienced is that they did not serve food after 12PM as they did not have enough staff. Over all its decent and is located in a prime place.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience of my life
It was a terrible experience from the beginning. The reception staff were rude and unhelpful at every encounter - as a guest I was made to feel that I was an inconvenience to them. The room was standard, with a small bathroom - however the lighting was poor, and the power point was hanging out of the wall. In the bathroom, the remains of a previous guests' soap was an indication of the cleanliness - indeed the maid walked into the room without knocking at one point. It was a 50/50 chance of there being water to take a shower, so I had to go to my meeting without showering. This is not a budget hotel, but the standard was worse than I would expect from a very cheap hotel - I certainly would not recommend anyone to stay here, and if the manager reads this review, I would suggest he reviews his employee selection process...

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location . good food.. ok price.. ok rooms
Near the markets.. Nothing spectacular about this hotel.. But good place to stay near shopping areas.. There are many other hotels directly in market.. Though I have not tried them.. Breakfast was good..No hot water kettle.. Electric safe provided

6/10 Okay

TeAtarau, Te Araroa, East Coast NZ

Liked: Staff & service, room comfort
Yep I would go back there
Other than the last three days when they were having water problem(NO morning shower) it was in an ideal spot.walking distance to Pratunam etc shops. had our own hotel tuk tuk(a 2 seater one) they only give u the one towel each. NO face cloth or hand towel) it was ok cos I would just ask for an extra towel.Had the last 2 days with NEW towels. straight from the plastic.Had some stink as other guests there who werent very nice. staff was good some even very helpful. which was really appreciated.had our own clothes line out our window and they dryed real fast. Yep all up it was great EXCEPT there was no dinner or night room service so that meant we had to go out to eat. blast that was so so hard. hehe.

6/10 Okay

John, Australia - QLD - Gold Coast

Facilities: Typical; Value: Inexpensive; Service: Polite; Cleanliness: Tidy; Breakfast has little choice (eg only one cereal) and is the same every day

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel with a little inner side

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't ask for more - for the price
Nice, relatively small and quite hotel. It's very clean and relatively new. Everything that you need is within walking distance. Safe area - can walk around at anytime of the night.

6/10 Okay

Colton, San Francisco

Liked: Cleanliness, property conditions & facilities
Close To The Market - Not A Bad Place
It's a little pricey compared to other places but not a bad location and good service. The funniest thing was the first night after we flew in we were starving and wanted so we thought we would order some french fries from room service. Well kitchen closes pretty early but they must have felt bad because the next morning we received a special surprise of french fries... for breakfast. We did have our other continental breakfast with it but the combination was odd. As we left we saw them serve more french fries to the Caucasian couple that came in after us. The next day they offered to make more for the morning but we politely declined. Wonder if this is what they think we eat normally for breakfast? Haha.

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
화장실 . 침실 청결상태 안좋음 바퀴벌레많음 침구. 및 청소시간이너무 빠르고 . 방에냄세나고 창문 환기가 안되고 열리지 않음. 커튼이 지저분함
Stayed 6 nights in Jan 2020

6/10 Okay

Ishihara, Yamanashi

この金額で朝食がついているのは信じられない。 部屋のアメニティは、シャンプーとせっけん以外は何もないが、宿泊代金がこれだけ安いと全く気にならない。 普通に歩くと駅まで遠いが、パヤタイ駅への抜け道を教えてもらって、ずいぶんと楽になった。
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

SOMPHETH

L’hotel Est pour le passage à Bangkok pour faire shopping à pathunam,beaucoup clients qui vient Inde fait beaucoup bruit,ferme pas leur porte fait comme chez eux sinan sans plus
Stayed 2 nights in Mar 2018

8/10 Good

Niels, Denmark

Liked: Staff & service
Nice location
We have been at this hotel several times. It has a great location. The hotel looks well used but everithing works ok and the staff is usually very friendly and helpsome - something we preciate very much. We will definitely like to use this hotel again another time.
Stayed 3 nights in Jan 2018

6/10 Okay

emi, 沖縄

Disliked: Cleanliness, property conditions & facilities, room comfort
立地はよいが、部屋に虫がいる
繁華街から徒歩で10〜15分くらい離れてて静かで立地はよいと思います。ツアーデスクがあって観光は全部ガイドさんにお願いできたので良かったです!部屋は毎日ルームサービスで、一応綺麗ですがチャバネじゃない小さいゴキブリみたいのがちらほらいました。ベッドバグはいませんでしたが。アメニティは最低限しかありません。ドライヤーはありません。Wi-Fiは途切れることが、多々あり親機の電源を消したりつけたりしてもらってました。
Stayed 3 nights in Jan 2018

6/10 Okay

sonoko, Kyoto Japan

Disliked: Property conditions & facilities, room comfort
立地は良いのですが、大通りの裏でややさびれた場所なのがちょっと、でした。シャンプーやソープの補充がされていなかったことや、なぜかガソリンの臭いが充満していたのは残念でした。安かったので、仕方ないとは思いますが
Stayed 4 nights in Jul 2017

8/10 Good

Gabrielle

Liked: Staff & service, room comfort
Bangkok !!
Pourrez être plus sympa si mieux entretenu !! Commerce à proximité génial
Stayed 2 nights in Jul 2017

6/10 Okay

Xichlo, Bangkok

Điểm trung tâm
Gần trung tâm mua sắm , đi khám quá các trung tâm thương mại
Stayed 1 night in Jun 2017

6/10 Okay

Xichlo, Bangkok

Easy to discovery
Easy to discover for shoping and culinary of Thailand
Stayed 2 nights in Jun 2017

8/10 Good

benoit

Liked: Cleanliness, room comfort
Promesse tenue
Au fond du soi 11, l'hôtel ne paie pas de mine. Mais la chambre est propre, climatisée, la literie est confortable et la réception ouverte 24/24. Je l'avais choisi pour sa proximité du terminus Phraya tai. Rien de génial mais un rapport qualité prix intéressant