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Skycity Grand

90 Federal Street Auckland, New Zealand

Contemporary hotel atop convention centre

Steps from city
Set atop SKYCITY Auckland Convention Centre, this hotel is across the street from Sky Tower and the SKYCITY Auckland Entertainment Complex, surrounded by the city's central business district. Show more
Balinese-themed spa
SKYCITY Grand features an extensive Balinese-inspired spa centre with massage and steam rooms (several of which are for couples), as well as a fitness centre, 25-metre lap pool, spa tub, and sauna.
Harbour or city views
Decorated in neutral tones, the 312 guestrooms have harbour or city views and are outfitted with desks, laptop-sized safes, and high-speed Internet access. Bathrooms offer separate showers and tubs. Hide

GUEST REVIEWS

4.3out of 5

Expedia Guest Rating

93%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 26/06/2013. The check-out date cannot be after 26/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
City View Luxury King
1 king bed. Harbour or city view. Located on floors 8–21. 32 square metres. Modern beige and cream décor, blond wood furnishings. Red velvet cushions and bed runners. Sitting area with desk, table, and two chairs. Direct-dial phone with voice mail. High-speed Internet access (surcharge). Cable TV with premium channels and pay movies. Minibar with refrigerator, coffee/tea maker. Safe accommodates laptop. Bathroom with separate shower and bathtub. Non smoking only.
Superior Suite
1 king bed. Harbour or city view. Located on floors 14–21. Modern-style pale timber furnishings. Two plasma TVs with CD and DVD players. Bathrobes, slippers, bathroom amenities. Tea, coffee, minibar. Non smoking only.
City View Luxury Twin
1 queen bed and 1 single bed. Desk. In-room safe (accommodates laptop). Cable/satellite TV. Premium TV channel(s). Pay movies. Direct-dial phone. Voice mail. Minibar. Refrigerator. Coffee/tea maker. Separate bathtub and shower. Handheld shower. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Remote lighting/drapery/curtain control. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Non-smoking only.
Harbour View Luxury King
1 king bed. Harbour view. Desk. Television with premium satellite channels and pay movies. Internet access (surcharge). Fax machine and laptop-compatible safe. Complimentary newspapers. Refrigerator and minibar. Separate bathtub and shower with handheld showerhead. Bath amenities include hair dryer and complimentary toiletries. Bathrobes and slippers. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning. Non-Smoking.
Skycity Grand Special
1 king bed. Desk. In-room safe (accommodates laptop). Cable/satellite TV. Premium TV channel(s). Pay movies. Direct-dial phone. Voice mail. Minibar. Refrigerator. Coffee/tea maker. Separate bathtub and shower. Handheld shower. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Remote lighting/drapery/curtain control. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control. Non smoking only.
Grand Presidential Suites
1 king bed. Desk. Separate sitting area with surround sound entertainment system. Television with premium satellite channels and pay movies. Internet access (surcharge). Fax machine and laptop-compatible safe. Complimentary newspapers. Refrigerator and minibar. Bathroom with infinity bath and television. Separate bathtub and shower with handheld showerhead. Bath amenities include hair dryers, bathrobes and slippers. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Onsite credit card charges are subject to a surcharge
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handicapped parking

Property Amenities

SKYCITY Grand Hotel is a five-star property offering 312 guestrooms occupying floors 7–21 of a modern building. The lobby, lobby bar, and a restaurant are on the ground floor, and the hotel sits atop the SKYCITY Auckland Convention Centre which, while not part of the hotel, is part of the extensive SKYCITY complex. Recreational facilities at the SKYCITY Grand Hotel include a fully-equipped fitness centre, 25-metre heated lap pool, spa pool, and sauna. Its East Day Spa is one of the country's largest. A computer room is available, and guests can access up to 30 minutes of complimentary wireless Internet access in the lobby (surcharge after 30 minutes).

Valet parking:

NZ$30.00 per night in a covered garage in the SKYCITY complex across the street.

Self parking:

NZ$20 per night (valid for one entry/one exit) in a covered garage in the SKYCITY complex across the street.

Fees include a 12.5% GST and are subject to change without prior notice.

A computer room on the seventh floor provides computer terminals and wireless Internet access (surcharge). A range of business and secretarial services is available via reception. Faxing, scanning, colour photocopying, printing, and laminating cost NZ$1–$5 per page (AU$1–$4); binding is NZ$1–$5 (AU$1–$4) per document.

The hotel (which occupies floors 7–21) sits on top of the SKYCITY Auckland Convention Centre (floors 4–5), which has 5,370 square metres of space over two levels, dedicated to conferences, exhibitions, and banquets. Maximum capacity for cocktails is 2,000. The main room is 1,300 square metres, unimpeded by columns, with an additional 900 square metres of foyer space. There are 12 breakout rooms, two boardrooms, a business centre, and loading dock.

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Total number of rooms - 312
  • Babysitting or child care
  • Number of floors - 15
  • Bar/lounge
  • Beauty services
  • Business services
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Full-service health spa
  • Health club
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • Casino
  • Snack bar/deli
  • One meeting/conference room
  • Parking limited (surcharge)
  • Wired (high-speed) Internet access - surcharge
  • Luggage storage
  • Laundry facilities
  • Concierge services
  • Business center
  • Room service
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • Medical assistance available
  • Multilingual staff
  • Patio
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Shoe shine
  • Smoke-free property
  • Steam room
  • Swimming pool - indoor
  • Tour assistance
Skycity Grand, Auckland,  New Zealand, Property Amenities Lounge/Bar

Rooms

The SKYCITY Grand's 312 guestrooms have views over the city's streets or harbour. Contemporary beige and cream décor is offset by blond wood furnishings and red fabric accents. Amenities include high-speed Internet access (surcharge), laptop-sized safes, coffee/tea makers, and minibars with refrigerators,. Satellite/cable TVs offer Sky Movies, Sky News, Sky Sports, Cartoon Network, CNN, and Discovery Channel, as well as pay movies. The bathrooms have separate showers and tubs.

Skycity Grand, Auckland,  New Zealand, Rooms Guest Room

Room Amenities

  • High-speed Internet access
  • Premium television channel(s)
  • Pay movies
  • Hypo-allergenic bedding available
  • Complimentary newspaper
  • Air conditioning
  • Climate control
  • Blackout drapes/curtains
  • Internet access (surcharge)
  • Voice mail
  • Direct-dial phone
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Remote lighting/drapery/curtain control
  • Wake-up calls
  • Daily housekeeping
  • Turndown service
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Handheld showerhead
  • In-room massage available
  • Sewing kit
  • Slippers
  • Separate bathtub and shower
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • In-room safe (laptop compatible)
  • Satellite television service
  • Iron/ironing board
  • Desk
  • Rollaway beds available
  • Cribs (infant beds) available
  • In-room safe
  • Non-smoking only

Dining

Dine by Peter Gordon - Modern international and New Zealand cuisine. Contemporary décor with modern chandeliers and leather banquettes. Windows overlook the street. Open for lunch and dinner.

The Terrace - Breakfast restaurant, also available for private functions. Buffet and à la carte breakfasts. Contemporary décor with pale wood tables. Expanse of glass overlooks the city centre and opens onto a terrace. Open mornings only.

The Lobby - Light snacks, desserts, soft drinks, coffees, spirits, and cocktails. A selection of champagnes is available by the glass, and hot and cold canapés are offered in the evening. Live entertainment Thursday - Saturday. Open from mid-morning until late evening.

Skycity Grand, Auckland,  New Zealand, Dining Restaurant

Recreation

The SKYCITY Grand Hotel has a 25-metre lap pool, spa pool, and sauna. Its fitness centre offers a range of equipment including stationary bicycles, a rowing machine, treadmill, and weights station. A personal trainer is available.

There are numerous recreational opportunities near the SKYCITY Grand Hotel. Sailing is available around the city's harbour and islands. The Harbour Bridge (3 km) has a famous bungee jump activity, while Sky Tower (just across the road) features a daring activity known as Sky Jump. The large public park known as Auckland Domain (600 metres) is ideal for walking.

Across the Harbour Bridge on the North Shore, Takapuna offers ten-pin bowling and windsurfing on Lake Pupuke (10 km). Coastal walks extend for 25 km and can be joined at Takapuna Beach. The suburb of Bayswater offers kite surfing and paragliding (14 km). Visitors can use the Takapuna Public Golf Course (7 km) or the Waitemata Golf Course in Devonport (10 km) by arrangement.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf - driving range nearby
  • Golf - miniature nearby
  • Motor boating nearby
  • Boat launch nearby
  • Windsurfing nearby
  • Whale-watching nearby
  • Surfing/boogie boarding nearby
  • Rowing or canoeing nearby
  • Sailing nearby
  • Personal watercraft
  • Parasailing nearby
  • Fishing nearby
  • Swimming on site

Spa

One of New Zealand's largest spa facilities, the East Day Spa offers a steam room, manicure/pedicure room, eight massage rooms (of which three are doubles), and two suites. The suites have a spa bath, showers, and massage facilities.

The East Day Spa is designed as a sanctuary for peace and relaxation in an urban environment. The spa has a distinct Balinese influence and seeks to stimulate holistic well-being. Its signature treatments include natural, holistic skin massages and soothing spa treatments such as the Balinese massage, Javanese lulur, and yoga facial. All therapists are female.

Balinese Massage (60 minutes): NZ$100 (AU$84)

Long massage strokes, skin rolling, and pressure point applications are used in this relaxing massage to relieve stress and improve circulation.

Fee may not include tax and is subject to change without notice.

Lomi Lomi Massage (60 minutes): NZ$110 (AU$92)

Particularly good for active guests, this massage utilizes the strength of the therapist's forearms and elbows to relieve muscular aches and pains.

Fee may not include tax and is subject to change without notice.

Bali Crème (60 minutes; 90 minutes with wash and blow dry): NZ$115–$175 (AU$97–$147)

A traditional head treatment that cleanses and revitalizes hair, using ginseng or avocado conditioning cream, followed by a steam treatment and a relaxing head, neck, and shoulder massage.

Fee may not include tax and is subject to change without notice.

Ayurveda Facial (60 minutes): NZ$100 (AU$84)

For mature skin, a deep cleansing massage that stimulates blood flow and loosens surface blockages while inducing relaxation.

Fee may not include tax and is subject to change without notice.

Yoga Facial (90 minutes): NZ$190 (AU$160)

Tailored to de-stress the mind and skin completely. Includes meditation and breathing exercises. A take-home skincare gift is included.

Fee may not include tax and is subject to change without notice.

Java Lulur Exfoliation (60 minutes): NZ$85 (AU$72)

Turmeric, sandalwood, and rice flour exfoliation leaves the skin moist and supple. Given in the steam room, with yogurt splash to finish.

Fee may not include tax and is subject to change without notice.

Balinese Boreh Exfoliation (60 minutes): NZ$85 (AU$72)

The warmth of seven spices soothe overworked joints and muscles.

Fee may not include tax and is subject to change without notice.

Products at the East Day Spa include Sundari (the Christy Turlington signature range), Forest Essentials (an ayurvedic skincare range) and Ilsce, an organic range of products specially sourced from Hungary.

  • Body treatments
Skycity Grand, Auckland,  New Zealand, Spa Spa Facility

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Skycity Grand

4.3
out of 5
avg. guest rating
Hotel service:
4.2
Hotel condition:
4.5
Room cleanliness:
4.5
Room comfort:
4.4
Location:
4.6
Neighbourhood:
4.3
94%

of guests recommend

out of 32 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

William D from Sydney, Australia
5.0
out of 5
Recommends this hotel
Posted 2 Dec 2011

“An extremely friendly experience in Auckland”

I was impressed from the moment my wife and I stepped out of the cab in the portico area. Doormen were overtly friendly and helpful. Similarly the hotel staff at reception. We received an upgrade to a Harbour view room, complimentary bubbly and chocolate assortment placed in the room. The room was clean and in perfect condition. It was quite and we had a marvellous view of the Harbour. Staff were polite, friendly and made us feel truly welcome. Our check-out experience was smooth, with a discount taxi booked for us by the staff.

Area recommendations
Harbour ferry excursions. The Waiheke island excursion was interesting and informative. There are tours including vineyard tours are available at reasonable rates. There is a number of islands available for visits including the volcano of Rangitoto.
A Traveller from Sydney
1.0
out of 5
Recommends this hotel
Posted 2 Nov 2011

“Terrific Hotel”

Great staff in a well located hotel

A Traveller from Melbourne
5.0
out of 5
Recommends this hotel
Posted 15 Oct 2011

“One of the best”

Extremely well maintained and luxury hotel.

A Traveller from Honolulu, HI
5.0
out of 5
Recommends this hotel
Posted 10 Oct 2011

“Really Nice Hotel!”

Would stay there again -- has the little extras of robes, slippers etc. -- in the midst of many businesses, restaurants, theatre -- great view from my room.

Doug M from Louisville, KY
5.0
out of 5
Recommends this hotel
Posted 26 Sep 2011

“Very nice hotel.”

Very nice hotel and attached to the casino. The rooms were very nice and comfortable and the staff at the hotel was outstanding. Kevin the doorman was great and the concierge desk was very helpful.

Area recommendations
This area was very nice, but it's a little hike to the waterfront.
matt d from sydney
4.0
out of 5
Recommends this hotel
Posted 19 Sep 2011

“great hotel in auckland”

good hotel just up from the main street in Auckland. late night room service was ok & breakfast buffet was fine.

Area recommendations
this hotel was very close to the heart of Auckland
Nicole from Australia
3.0
out of 5
Recommends this hotel
Posted 22 Aug 2011

“wrong timing”

The hotel was lovely unfortunatly we visited at a time they were renovating which meant noise at night and we were woken up one morning at 7.30am (whilst on holidays) by the noise of new carpet being layed on our floor. We complained to the front desk and requested someone get back to us and advise if more works would be continuing the next day as we'd move floors however never heard back.

Nightlife
The pubs were great. Great music, happy people.
Min M from Melbourne
5.0
out of 5
Recommends this hotel
Posted 4 Aug 2011

“Excellent Hotel in the heart of Auckland!!”

We stayed at the Sky City Grand hotel in August 2011 and found the hotel to be conviniently located and walking distance to the Vie Duct area (restaurants by the water), the Britomart area (new area with shopping and restaurants - strongly recommend restaurant Cafe Hanoi and Ebisu), New Market and the CBD. You can essentially walk to all these places in less than 10 mins. The hotel is modern and clean and the service is great.. The concierge could have better knowledge of what to see and do - we found them at times not really knowing how to appropriately inform us and give us clear directions. The pool and sauna are currently under rednovations. The casino is directly across the road and the hotel is situated in safe area within the the city. We never had an issue and we walked the streets in the early hours of the morning. We were upgraded to a suite which had stunning views of Auckland as it was our 10 year wedding anniversary. Hot Tip - do not pay for tickets to Sky City tower (the hotel will provide you with either a free ticket to go up or a buy one get one free ticket - saving you aprox $50.

Area recommendations
Britomart area has delicious restaurants and bars... I would rather eat there as the Vie Duct area is now over rated and getting dated.
Getting around
Strongly recommend hiring a car with GPS if you are looking to venture out and visit places like Rotorua and the Bay of Islands.
Radar S from Melbourne VIC Australia
5.0
out of 5
Recommends this hotel
Posted 23 Jun 2011

“Excellent Quailty Accomodation”

This hotel is situated across the road from the Sky Tower and is surrounded by plenty of facilities. A short walk to the city centre and all the city can offer. Bus stops, tour desks and restaurants are only a few steps away. Staff were excellent and the hotel has first class facilities. The only complaint is that the internet is expensive, otherwise excellent.

Dining
The revolving restaurant in Sky Tower is worth a look. You only have to spend $30 to have a meal there and you dont need to pay the $25 a head to go to the observation platform. My Pork Belly was excellent, melt in your mouth tender.
A Traveller from Melbourne
5.0
out of 5
Recommends this hotel
Posted 27 Apr 2011

“Grand stay”

From the minute we arrived to when we left the hotel staff were very friendly. We used valet parking and they were fantastic, always had our car to us very promptly.

Area recommendations
From the hotel it is an easy walk to Queen street (the main street) and the Viaduct. We were told that there were restrauants and cafes at the Viaduct but we only found a couple which were expensive and busy. We did find some cafes off Queen street. For great for shopping and cafes try Parnell (the oldest suburb) and Ponsonby Road.

Skycity Grand

90 Federal Street Auckland, New Zealand

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Nearby Points of Interest

  • Sky Tower - 0.1 km / 0 mi
  • Auckland Art Gallery - 0.3 km / 0.2 mi
  • Queen Street Shopping District - 0.3 km / 0.2 mi
  • Auckland City Hall - 0.4 km / 0.2 mi
  • Aotea Square - 0.4 km / 0.2 mi
  • Albert Park - 0.5 km / 0.3 mi
  • New Zealand National Maritime Museum - 0.7 km / 0.5 mi
  • University of Auckland - 0.7 km / 0.5 mi
  • Viaduct Harbour - 0.7 km / 0.5 mi
  • Myers Park - 0.7 km / 0.5 mi
  • Victoria Park - 0.8 km / 0.5 mi
  • Auckland High Court - 0.8 km / 0.5 mi
  • Princes Wharf - 0.9 km / 0.6 mi
  • ASB Tennis Centre - 1.1 km / 0.7 mi
  • Western Park - 1.2 km / 0.8 mi

Location Highlights

  • In city center
  • In business district
  • In entertainment district
  • Convention center nearby

The preferred airport for Skycity Grand is Auckland (AKL-Auckland Intl.) - 17.5 km / 10.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Auckland, New Zealand (AKL-Auckland Intl.)

Area:

Auckland CBD, New Zealand: On a peninsula overlooking scenic Waitemata Harbour, Auckland CBD is not only the country’s major business centre, but plays host to a concentration of artistic and cultural venues in addition to nightlife precincts. In more recent years, much of the waterfront has been reclaimed for high-end residential apartments, trendy cafes and bars, marinas, and public recreational use.

Skycity Grand

90 Federal Street Auckland, New Zealand

Most recent booking for this hotel: less than 5 hours ago.
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