Park Management Group in Arlington Heights

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Top Arlington Heights Hotel Reviews

Omni Chicago Hotel

6/10 Okay

"I loved the front desk staff. Super welcoming, we showed up late and extremely tired. It was convenient that there is a Walgreens nearby so we could grab a late night snack. There weren't options to choose from at the hotel at 11:00 pm. As I was getting ready for bed, I noticed a dried booger on the vanity mirror, and it freaked me out. It is a bummer as my husband and I thought it would have been great to spend our whole visit in Chicago there, but some of the cleanliness factors were more than we cared for."

Crowne Plaza Chicago West Loop by IHG

10/10 Excellent

"Hotel in good location - not far from Union Station or Downtown. Staff l interacted with were really welcoming and friendly. Room was very clean and great that there was a microwave on the floor near the elevator (handy when we took too long with our pizza slices from Whole Foods!) Breakfast served in the downstairs restaurant was great with plenty of options available and a rare (in USA anyway) late finish time for breakfast which meant l could have a lay in and eat at our leisure. If l was in Chicago again l wouldn't hesitate to return"

The Chicago Hotel Collection Ambassador Gold Coast

4/10 Poor

"What a scam for $350+ a night. Our first room was disgusting; it looked like there was crusty throw up on the carpet and the bathroom was not clean and there was dust everywhere. You don’t even get a microwave in your room. The bathroom is so small. The furniture in the room is so dated and stained. Called the front desk for another pillow and they yelled at me and then hung up, and never brought the pillow. When I called back they’d pick up and hang up. Not a good hotel, way overpriced, understaffed (I felt bad for the employees it’s not their fault), and just not a good experience overall."