Hassle-free arrival with exclusive VIP treatment
Open to travellers with any airline & ticket class
Skip-the-line access in the Premium Immigration Lane
Meet & greet with airport hostess at the skywalk
Personal assistant to help you navigate the airport
About this activity
What's included, what's not
VIP fast-track service
Transport to hotels
Cleaning and safety practicesSee all
- Masks required
- Contactless tickets
- Vehicles and venues disinfected
What you can expect
After a long flight, there is no better way to cut the hassle out of travel than taking advantage of a premium service that offers VIP fast-track service at the airport.
For Fast-Track Arrival Meet our rep at the skywalk after disembarking and walk alongside them as you navigate the airport’s immigration and formalities—it's the perfect way to end a long flight stress-free. This greeting service gets you access to the premium Immigration Line, avoiding long waits for customs. When you’ve passed through the bill points, we will ensure that you pick up your luggage. Your Bangkok airport service ends kerbside, where the greeter can help point you towards a taxi, car, or other transport.
For Fast-Track Depature Our friendly hostess will meet and greet you at a location agreed in the departure hall, holding a sign with your name or a company logo. They will then assist with check-in and lead you to the exclusive fast track immigration counter where a fast pass voucher is included. This will speed up your exit from Thailand without any delays. If required they will also escort you to the VAT refund centre. After escorting you past fast track and immigration, they will show you to your gate.
If you choose the option with a lounge access, they will escort you to the lounge, where you can enjoy the facilities until you board your flight. VIP Lounge with comfortable seating, complemented with light refreshment, fresh fruit, both alcoholic and non-alcoholic drinks. To release the stress on long flights, our VIP Lounge is also equipped with shower facilities and Massage chairs. Internet WiFi connection, newspapers and magazines in various languages are also available to all VIP Lounge Guests. Maximum 2 hours use of the lounge.
Cleaning and safety practices
Enhanced cleanliness measures
- High-touch surfaces cleaned and disinfected
- Vehicles and venues cleaned with disinfectants
- Vehicles and venues kept vacant between travellers
- Contactless ticket redemption
- Social distancing measures in place
- Protective shields in place at main contact areas
- Personal protective equipment worn by staff
- Temperature checks given to staff
- Temperature checks available
- Masks required
This information is provided by our partners