Downstate New York Yoga Holidays

Summary: Incredible staff went above and beyond. They just about overcame the issues related to the renovations beginning and being needed for the room in which we stayed. The lobby has already been completed, and looks excellent. I would stay here again after the rooms have been renovated. The rooms are huge by NYC standards and the views are excellent (three bridges!). Details: On top of the rooms being at the end of their natural life, the bathtub and shower valves did not seem to work properly in our room. We could not get any cold water, so the water was just crazy hot. I did take a way too hot bath the first night (after letting it cool for a bit) because it was too late to call for assistance (I was too tired). The next day, my husband found the same issue with the shower, which made our request all the more helpful. After the engineer showed us that you need to use your entire body weight and strength to get the cold water to work, we were able to shower and use the bathtub. The front desk brought us a bottle of wine up to the room to apologize. They had also helped us get an earlier check-in time so my husband could be settled for his 4 pm meeting on our first day, AND they remembered our names when we came and went. Truly exceptional service. I am hoping the bar downstairs will have decaf coffee in the future as they get settled. I was disappointed that they did not have this in the evening nor an espresso machine to make decaf espresso.

Good location, room sizes, amenities, and price.

Firstly the staff was excellent - always greeted in a friendly manner and were eager to provide assistance. Eduardo was great! The room was average notwithstanding the outside deck. There was not chair to sit in the room - two chairs on the deck os I took one in to the room. Understand the bed is low so a chair is needed. This speaks to the size of the room - needless to say TIGHT! As we know many hotels have gone to the dispenser strategy for bath products - two of the dispensers did not work! Did the staff check - probably not since they did not work until I checks out after three nights. Price to value - 3 stars out of 5

Super spa - got a great facial, and the steam room was high quality (fast to warm up, good steam). Very friendly and helpful staff including concierge and doormen

Great location, very close to Central Park, Restaurants, Carnegie Hall, Louis Vuitton, Broadway, Time Square and so much more. We would definately stay at the Hilton Quinn again.

Great location, very close to Central Park, Restaurants, Carnegie Hall, Louis Vuitton, Broadway, Time Square and so much more. We would definately stay at the Hilton Quinn again.

Super spa - got a great facial, and the steam room was high quality (fast to warm up, good steam). Very friendly and helpful staff including concierge and doormen

Good location, room sizes, amenities, and price.

Great location, very close to Central Park, Restaurants, Carnegie Hall, Louis Vuitton, Broadway, Time Square and so much more. We would definately stay at the Hilton Quinn again.

Summary: Incredible staff went above and beyond. They just about overcame the issues related to the renovations beginning and being needed for the room in which we stayed. The lobby has already been completed, and looks excellent. I would stay here again after the rooms have been renovated. The rooms are huge by NYC standards and the views are excellent (three bridges!). Details: On top of the rooms being at the end of their natural life, the bathtub and shower valves did not seem to work properly in our room. We could not get any cold water, so the water was just crazy hot. I did take a way too hot bath the first night (after letting it cool for a bit) because it was too late to call for assistance (I was too tired). The next day, my husband found the same issue with the shower, which made our request all the more helpful. After the engineer showed us that you need to use your entire body weight and strength to get the cold water to work, we were able to shower and use the bathtub. The front desk brought us a bottle of wine up to the room to apologize. They had also helped us get an earlier check-in time so my husband could be settled for his 4 pm meeting on our first day, AND they remembered our names when we came and went. Truly exceptional service. I am hoping the bar downstairs will have decaf coffee in the future as they get settled. I was disappointed that they did not have this in the evening nor an espresso machine to make decaf espresso.