Jamaica Waterpark Holidays

Iberostar was soooo good!! Staff was amazing! Our stay was clean, fun, and filled with good food! Thank you!

Everything you can dream of during your vacation: food, rooms, staff, amenities are awesome.

The room was pretty; however, the loveseat was torn and unusable as a pull out bed. We didn't need it for that, but for those who would need it, a no go. We even spoke to a lady who was snorkeling that said hers was torn also and that it took 4 hours for her to get sheets for it. That they just kept telling her to call back when her kid only wanted to go to bed. I understand that the staff need to do their best to sell you things, that is understandable. But, we were treated like not buying into their "required" programs was offensive. Sorry, I am on vacation for the first time in a year and I don't want to sit through a hour long presentation where you try to get even more of my money. No thanks. But, that was not an answer they took lightly. The food was gross. Yes, buffet style is to be expected. But the majority of the time it was cold. The meats and cheese for sandwiches were left out on open tables in a very lightly cooled room with doors open. Flies galore. Gross. And the meat did not look like it had been cooled for days. The cheese was almost melted sitting on the plates. Again, gross. The transportation that we purchased on top of the resort charge was CRAZY. People there drive like they have a death. Also, getting ready to leave the resort to get to the airport, no one at the front desk or bell desk area could tell us how or when we would be picked up. We had to hope and pray the shuttle would just appear when we needed to go. The shop owners in airport, very rude.

The room was pretty; however, the loveseat was torn and unusable as a pull out bed. We didn't need it for that, but for those who would need it, a no go. We even spoke to a lady who was snorkeling that said hers was torn also and that it took 4 hours for her to get sheets for it. That they just kept telling her to call back when her kid only wanted to go to bed. I understand that the staff need to do their best to sell you things, that is understandable. But, we were treated like not buying into their "required" programs was offensive. Sorry, I am on vacation for the first time in a year and I don't want to sit through a hour long presentation where you try to get even more of my money. No thanks. But, that was not an answer they took lightly. The food was gross. Yes, buffet style is to be expected. But the majority of the time it was cold. The meats and cheese for sandwiches were left out on open tables in a very lightly cooled room with doors open. Flies galore. Gross. And the meat did not look like it had been cooled for days. The cheese was almost melted sitting on the plates. Again, gross. The transportation that we purchased on top of the resort charge was CRAZY. People there drive like they have a death. Also, getting ready to leave the resort to get to the airport, no one at the front desk or bell desk area could tell us how or when we would be picked up. We had to hope and pray the shuttle would just appear when we needed to go. The shop owners in airport, very rude.

Everything you can dream of during your vacation: food, rooms, staff, amenities are awesome.

Iberostar was soooo good!! Staff was amazing! Our stay was clean, fun, and filled with good food! Thank you!

The room was pretty; however, the loveseat was torn and unusable as a pull out bed. We didn't need it for that, but for those who would need it, a no go. We even spoke to a lady who was snorkeling that said hers was torn also and that it took 4 hours for her to get sheets for it. That they just kept telling her to call back when her kid only wanted to go to bed. I understand that the staff need to do their best to sell you things, that is understandable. But, we were treated like not buying into their "required" programs was offensive. Sorry, I am on vacation for the first time in a year and I don't want to sit through a hour long presentation where you try to get even more of my money. No thanks. But, that was not an answer they took lightly. The food was gross. Yes, buffet style is to be expected. But the majority of the time it was cold. The meats and cheese for sandwiches were left out on open tables in a very lightly cooled room with doors open. Flies galore. Gross. And the meat did not look like it had been cooled for days. The cheese was almost melted sitting on the plates. Again, gross. The transportation that we purchased on top of the resort charge was CRAZY. People there drive like they have a death. Also, getting ready to leave the resort to get to the airport, no one at the front desk or bell desk area could tell us how or when we would be picked up. We had to hope and pray the shuttle would just appear when we needed to go. The shop owners in airport, very rude.

Everything you can dream of during your vacation: food, rooms, staff, amenities are awesome.

Iberostar was soooo good!! Staff was amazing! Our stay was clean, fun, and filled with good food! Thank you!