San Francisco Waterpark Holidays

It was a great place to stay, friendly staff, clean rooms

Good customer service

The hotel is convenient when flying in or out of Cebu, but she’s definitely an old girl who is starting to show those unsightly wrinkles.

So quite and rooms are nice pool is amazing

Courteous staff, close to shopping malls

Breakfast is awesome

Good customer service

If you want to get away from it all , this is the place, this little island . No casino , no golf club, no cars, no TV, only adults , landscaping lovingly maintained , but not excessively, super friendly staff, incredible massage team. Bring books and relax and sleep off your stress , on this island you are condemned to do nothing but enjoy the hospitality.

So quite and rooms are nice pool is amazing

Good customer service

We stayed 3 nights in Plantation Bay, and I have to give a shout out to Ms. Glaze at the front desk! She explains everything clearly and with kindness. She was patient enough to answer all the questions and very polite. Give her a raise or acknowledge her professionalism and most of all, her way of letting us all feel very welcome. She's part of the reasons why I extended for another night and even booked additional room. Please award her or promote her! However, we did not like the attitude and demeanor of the guy that was assigned in paddle boarding. He was very arrogant and mean. He needs to undergo training and make sure that he makes the clients feel welcome. He was very rude and made our paddle boarding experience not so nice. He was just rude and mean. Teach the guy to be at least,friendly. Even my nephew refused to do paddle board one more time because he said, the guy is mean. We had it November 26th, figure the guy assigned that time & have him undergo serious training on how to deal with clients with respect.

The staff was great and the rooms are very clean. The staff was very helpful when I had a question about anything also the food was great as well. This was a perfect Hotel for me!!!

Great deal. Check in was a bit confusing as it is not at the front desk, you need to go around the corner to the business centre to check in and out. Otherwise great space, super comfy bed and linen. Had to ask for more water, but they were quick to sort. Nice pool area, friendly staff.