Peninsular Malaysia Waterpark Holidays

This is my second consecutive year staying at the ParkRoyal Services Suites on Jalan Nagasari. Staff are always respectful, friendly and helpful. Its’ location is central to everything.

Very accommodating, perfect location connected to larger mall. Great room service and ambiance. Love this place !

The staff was nice, and the renovation of the hotel is done well

the hotel is ok but not super. the breakfast is normal. the cleanliness is ok .

The resort grounds are beautiful but my room was very dirty and unsanitary. Mold in shower and around entire rim of sink. Ground under bed very very very dirty and trash under bed. Lotion container empty. For the exorbitant amount I paid for this room, it was very very unsatisfactory and I did not get the quality i deserved for such an expensive price.

This is my second consecutive year staying at the ParkRoyal Services Suites on Jalan Nagasari. Staff are always respectful, friendly and helpful. Its’ location is central to everything.

The staff was nice, and the renovation of the hotel is done well

the hotel is ok but not super. the breakfast is normal. the cleanliness is ok .

Very accommodating, perfect location connected to larger mall. Great room service and ambiance. Love this place !

The staff was nice, and the renovation of the hotel is done well

The resort grounds are beautiful but my room was very dirty and unsanitary. Mold in shower and around entire rim of sink. Ground under bed very very very dirty and trash under bed. Lotion container empty. For the exorbitant amount I paid for this room, it was very very unsatisfactory and I did not get the quality i deserved for such an expensive price.

1st day of arrival it rained in the middle of the night. We woke up and saw the table with our items on were all wet because there was a leak in the roof. Contact front desk and the Duty Manager said they will do something about it, but it never rained as heavily again throughout our stay so we wouldn't know if it got fixed (or the DM actually held the rain back). 3rd day of stay, after the gym session and breakfast, headed back for a shower and found there's no water. Same, contacted front desk... and then we got water... albeit started off brown till clear water was received. Took about an hour. There's also no shelter path from the carpark (we rented a car) to the main lobby, so 1st 2 days we got soaked trying to get back to the room when it rained. Other than that... We only had breakfast included so it was pretty normal, both the asian and western options, and each and some of the other... But lack of control meant other guests could walk in on their own, and we have several times where people would sit at our table even after we had left our drinks and food on it to show there's people sitting. And of cos we understand guests cannot be controlled where they'll push their prams and use the same hands to grab the food without using the tongs or spatulas... Shower space is large with bathtub, and the changing area is attached to the shower area which is a nice touch.

The resort grounds are beautiful but my room was very dirty and unsanitary. Mold in shower and around entire rim of sink. Ground under bed very very very dirty and trash under bed. Lotion container empty. For the exorbitant amount I paid for this room, it was very very unsatisfactory and I did not get the quality i deserved for such an expensive price.

Used this property for a stop over as it was cheaper than staying at the airport and just a 20min drive ($35 taxi) from there. The check in was quick and simple and 5mins walk is a mall with plenty of food and shopping options. The room was nice and clean and the bed very comfortable. I would stay here again.