Rebak Island Waterpark Holidays

it was alright, room services and amenities were not up to the mark.

Excelent

Nice Second time visiting

We spent 3 nights at Ambong Villas, and it was the best 3 nights, the room was really amazing, very clean and the views were insane! The staff were really friendly, and welcoming, they made it feel like home. The whole process from check-in till check-out was so smooth, even during our stay the staff helped us with recommendations to go try different beaches activities and restaurants which were really nice! I highly recommend this place. It is really special to us now and we will come back for sure InshAllah.

The area around the pool wasn't cleared overnight with towels left behind by guests. The toilets by the restaurant wasn't cleaned. However, the breakfast buffet was excellent and the choices of food were amazing. Credit to the kitchen crew for the delicious food. Also, credit to the young intern from Bali. Very cheerful, friendly and a delight to talk to.

Excelent

We have just returned from a wonderful stay at The Danna. From the moment we arrived, every member of staff made us feel incredibly welcome. From the porters, concierges & reception team to housekeeping, the F&B staff & the Resort Manager, everyone was professional, warm & cheerful, & nothing ever seemed too much trouble. Remarkably staff appeared to know which room we were staying in, how long we had been there & even how much time remained of our holiday. We were made to feel very special, something we saw being extended to all guests throughout our stay. We're not usually ones for any fuss, but all the thoughtful touches were delivered so discreetly and naturally that it simply enhanced the experience. Our room (419), a Grand Marina View room, was exceptionally spacious & comfortable, with a king-size bed, armchairs, dressing table, two wardrobes, plenty of storage, a large balcony & a large bathroom with a bathtub, walk-in rain shower & double sinks. We also appreciated the daily replenishment of filtered water, Nespresso pods & TWG tea bags, along with delicious gluten-free sweet treats to accommodate a dietary requirement. Housekeeping was outstanding throughout (with special thanks to Karmila, Fatin & Amim for their excellent service). The restaurants were all superb & catered for allergens very well; staff awareness & knowledge of ingredients made us feel confident we were in safe hands. Special thanks to Hakimi, Ilah, Fatihah, the Chefs & all the F&B team.

Terrible terrible experience , please do not fall the pictures reality is millions mikes apart. With addition to one of the worse customer service i have ever experienced. After checking in we realized there are lots of spiders in the celling, with lizard running around in room and in the shower. We spent entire night with lights on out of anxiety. The towels were extremely dirty and smelt horrible. We made the team manager aware of the situation and they responded with lies after lies. Their response to this horrible experience was a basket containing one orange and one apple for compensation. They are extremely rude and arrogant. There are much much better options available for similar prices. Please avoid at all costs

it was alright, room services and amenities were not up to the mark.

Nice Second time visiting

The area around the pool wasn't cleared overnight with towels left behind by guests. The toilets by the restaurant wasn't cleaned. However, the breakfast buffet was excellent and the choices of food were amazing. Credit to the kitchen crew for the delicious food. Also, credit to the young intern from Bali. Very cheerful, friendly and a delight to talk to.