Trang Province Waterpark Holidays

The hotel was very nice, beautiful view of the mountains and walking distance to food and shopping. The staff was very nice and friendly. There was a very good breakfast included in our stay too.

The housekeeping and pool services were excellent, but not for the front desk gals.

Very relaxing and excellent staff.

The location of the resort was scenic and private but still a short walk from shops and restaurants. The pool area was very clean and easy to use. Staff went above and beyond, with food service, tuk tuk service and helping with general questions. Highly recommend!

Good clean property .. right in front of sea. Lot of eating places around. Night market is good to walk around in the evening too.

Amazing (!!!) Resort, "safari" like, at the beach front, within jungle atmosphere. We are all amazed by it and keep talking over and over! Thanks Dusit...we will be back!!!

The Not-So-Good: Unfortunately, my check-in experience was disappointing. I had called the hotel the day before to inform them of my 1:00 PM arrival and asked if early check-in was possible—offering to pay extra if needed. They assured me it wouldn’t be a problem, which was especially important as I was traveling with a baby and hoped to settle in before her nap. Additionally, I informed them that we would be arriving by boat at the back entrance and requested assistance with our luggage. They confirmed support would be available, but no one came to help. Despite all these prior arrangements, we were made to wait 2 hour and 40 minutes past the official check-in time of 2:00 PM. Another issue arose with my room booking. I had reserved a different room through Expedia, but upon arrival, I was given something entirely worse, I tried contacting Expedia multiple times, but their customer service was unresponsive and unhelpful. While this appears to be an issue on Expedia’s end, it remains unresolved, and the lack of communication with Expedia mainly The Great: Despite these issues, the hotel itself is a good place, especially for families with children. The staff were kind, the food, and the facilities well-maintained. One standout was Christian Ramírez, one of the hotel directors. Originally from Cuenca, Ecuador—a city known for its highly educated and warm-hearted people—Christian embodies all those qualities and more. His professionalism, attention to detail was superb !

Very Quiet, Courteous service

Beautiful hotel a little inconvenient to get to the beach you will need to have the Bolt app downloaded but otherwise it was amazing!

What a lovely resort, right on the beach and next door to "walking street" which has many options for bars, restaurants and shops (and ATM's). Although it is next door no issue with noise. Staff very helpful, a very relaxed stay. This resort is rather unique as the only way to it is by boat which made it very special for us. You can see monkeys, lizards and small toucans. Hired a canoe from the resort and visited adjoining beaches - very recommended. Resort arranged trips for us at very reasonable rates.