Val d'Elsa Waterpark Holidays

Great location, super nice and friendly staff, beautiful hotel. Only complaint is that wheelchair access is a bit tricky. Stairs on the front and had the lift broken down during my entire stay. So had to use the maintenance entrance. Also in the bathroom even though was big the shower has no safety handles and with small removable chair to sit i always felt like I was going to end up with on the floor. But besides that great hotel

Fabulous old building but fully refurbished with modern suites. Only 12 suites, all unique with 2 on each floor. Loads of room. Staff fabulous. Only minus point is there’s no bar or restaurant, but it is located within an area that has literally hundreds on its doorstep. Would definitely stay there again.

The room was kept clean. The staff extremely nice and attentive. Breakfast was good and the dinning area very clean. It was walking distance from Academia gallery.

The location is perfect, you can see the stunning view from the breakfast area. But if the breakfast items can be more choice. Shower room a bit small

we stayed from May 1 to May 4 2026. The room was clean. The hotel is next to Uffizz, a short walk to Ponte Vecchio, Piazza della Signoria, and many more. Close to awesome restaurants. We were upgraded to a suite. When we got to the room we were surprised with free tshirts. The room was a good size with separate sitting area. The shower was awesome with plenty of water pressure. Toilets flushed, no problems. The room amenities were awesome, robes, slippers, lush towels, free water, we had chocolates when we arrived to our room in the evening. The toiletries were luxury. The breakfast was good with a good selection. The staff were awesome. There were 2 issues, the view from our room but not a deal breaker. The smell coming from the bathroom, even with diffuser is very unpleasant at times. The plumbing system in Florence is old, the hotel tries its best to mask it. Air conditioning was great. The way to our room was a little confusing but we mastered it ☺️.

Welcoming and helpful staff. Great location. We look forward to returning.

Fabulous old building but fully refurbished with modern suites. Only 12 suites, all unique with 2 on each floor. Loads of room. Staff fabulous. Only minus point is there’s no bar or restaurant, but it is located within an area that has literally hundreds on its doorstep. Would definitely stay there again.

Thermal waters were amazing, very good breakfast.

The location is perfect, you can see the stunning view from the breakfast area. But if the breakfast items can be more choice. Shower room a bit small

Fabulous old building but fully refurbished with modern suites. Only 12 suites, all unique with 2 on each floor. Loads of room. Staff fabulous. Only minus point is there’s no bar or restaurant, but it is located within an area that has literally hundreds on its doorstep. Would definitely stay there again.

The room was kept clean. The staff extremely nice and attentive. Breakfast was good and the dinning area very clean. It was walking distance from Academia gallery.