Mexico and Central America Waterpark Holidays

Excellent service, excellent food, gorgeous resort. Our wedding was at their gazebo many years ago, and it’s just as well-maintained, luxurious and welcoming as it was back then. Highly recommend for a relaxing getaway!

We had an excellent experience overall, and a big part of that was thanks to Victor Garcia. He went above and beyond to help us throughout our stay and made our experience truly enjoyable. His professionalism, kindness, and willingness to assist made a huge difference, and we really appreciated all of his support. The only negative part of our experience was during checkout. Unfortunately, the reception staff at that time were very rude and aggressive, which left us disappointed. However, Victor stepped in immediately, handled the situation professionally, and helped resolve everything smoothly. Overall, we had a wonderful stay thanks to Victor’s exceptional customer service, despite the unpleasant checkout experience.

Very family friendly. Entertainment staff was awesome.

Everything was very well kept.. I will say though that the restroom could use some maintenance, the doors to the balcony were somewhat hard to open not as smooth and the floors felt a little sticky but could have been because of the humidity, the door handle to the room was loose but other than that it was great. The staff were very nice and helpful.