Caribbean Waterpark Holidays

Las piscinas y water park muy buenas pero la comida, bufete y café no fue agradable

The AC did not get very cold. There were also very few places that had AC to find relief from the heat. The Buffet is all outside and it was sweltering. Even with the fan on, we were sweating at night with the blankets. The pool was disgusting, floating plastic cups, lots of dead bugs, and random trash. The food wasn't 5 star level at all. The room service was inedible. The paella was really good and some of the restaurants had some good options. I found myself not eating many things, because they tasted gross. As an example, they used ketchup for the shrimp cocktail dipping sauce. The staff was not very helpful and any questions (activities, reservations, etc.). I tried attending many different listed activities (cocktail workshop, etc.) and no staff member knew what I was asking about. The entertainment was really good and the drinks were good! This place is a 3 star. Not a 5 star, luxury resort like they advertise. I would not stay here again or recommend this resort. I would look elsewhere.

The rooms were spacious, clean, and modern, and the resort was very close to the beach.

Hola! Deben realizar mantenimiento a los baños, cuando se descarga el inodoro el agua se desborda por todo el piso; el agua de la ducha tiene problema, o esta muy caliente o muy frío; la atención al cliente del restaurante italiano es malísimo malísimo al igual que su comida; como es posible que la pasta llegue dura y sin sabor, otro spot es el que esta cerca de la playa donde pides alitas al bbq horrible la atención al cliente. No es un resort que recomendaría..

Lo recomiendo 100%, Estuve 4 días, ideal para familias. La comida exquisita, habitaciones excelentes. El personal muy amable y atento.Todas las instalaciones muy limpias. Volveré pronto.

The rooms were spacious, clean, and modern, and the resort was very close to the beach.

The AC did not get very cold. There were also very few places that had AC to find relief from the heat. The Buffet is all outside and it was sweltering. Even with the fan on, we were sweating at night with the blankets. The pool was disgusting, floating plastic cups, lots of dead bugs, and random trash. The food wasn't 5 star level at all. The room service was inedible. The paella was really good and some of the restaurants had some good options. I found myself not eating many things, because they tasted gross. As an example, they used ketchup for the shrimp cocktail dipping sauce. The staff was not very helpful and any questions (activities, reservations, etc.). I tried attending many different listed activities (cocktail workshop, etc.) and no staff member knew what I was asking about. The entertainment was really good and the drinks were good! This place is a 3 star. Not a 5 star, luxury resort like they advertise. I would not stay here again or recommend this resort. I would look elsewhere.