Kerala Waterpark Holidays

Good food, friendly staff. B-wing of the hotel is very old. You have to change elevators and walk long corridors to access this side.

Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money

Having travelled around India on business staying at Marriott priced clean, modern hotels for between £50 and £70 a night I decided to lavish myself with a mountain top luxury resort as I was in Ooty after traveling upon the train At £170 a night I was hoping for something really rather splendid and was poorly disappointed. My room's AC was broken, the carpets were stained and damaged, I had very limited options for English channels. Communal areas seemed a little unkept and tired. Service was sporadic and unpredictable. The bar area seemed to be run on a budget.... Giant old fridge in plain view of customers half full of beer. All a bit of a 'cafe on the beach' feel. The restaurant was nice with fantastic views and the service was good. At best though the food was so so . Had this hotel been £80 I would have given it 4 stars but left feeling ripped off Not what I was expecting

This is a resort so expect lots of children at weekends and holidays. However this charming hotel was perfectly adequate for us. If you are of a sensitive disposition, then the noise from the ventilation might drive you nuts, but any seasoned India traveller should be carrying ear plugs on them as standard which ameliorates the situation!