Le Vert d'en-Bas Waterpark Holidays

Great location for the Bossonet lifts and easy walk into the village. This was my first stay in the apartments of the complex (rather than the hotel). The 2 bed apartment was functional and clean, albeit could do with some updating to provide more comfort. Having said that I would stay again, due to the overall ambience and convenience. Free and secure underground car parking was very useful.

Ski slope in front of Hotel. Staff is just wonderful and kind.

On the ski slopes, with grocery shop and ski hire shops opposite the hotel. Restaurant great. Rooms spacious and clean, suite had good kitchen area. The gondola is a 2 minute walk away and it runs free day and night to access the centre of town, bars and restaurants.

The Reception staff, in particular, Maureen, were excellent and very helpful and professional. The facilities were limited and inconvenient, due to ‘opening hours’! Reception ‘not manned’ in afternoons/night. IE: can’t use Spa if staff aren’t available to give key! No back-up or contact for any emergency - fire/lift. No safety deposit box. It was not acceptable to check own extensive inventory and clean room and take off bed linen, before leaving! A professional clean of room, utensils, crockery etc., would be expected. No salt put on paving or steps outside the hotel, when it snowed and was icy!

We haven been visiting this property for over a decade. We beared witness to her glorious day and it is sad to see her gradual decade. For value of money and a quiet location, this is ideal. However, since the change of managing structure, they have implemented a list of cost cutting exercises. The reception, children’s playroom, spa, stream room, Japanese bath, the store at the back of the bakery (whichever turned a real estate agent and now vacant) had all but disappeared. There is with dampness across the corridor. Certain lights in the swimming area are not operational and corrosion are seen in some fittings. The temperature of the water in the swimming pool is turned down and closed at