Cham Islands Waterpark Holidays

Our overall experience has been alright not terrible however there are some areas that could have been better. Let start with the shower designed, it was quite odd where the shower was half covered and water was spilling everywhere. Going to the toilet was inconvenient because the toilet is connected to shower so the floor was always wet. The hot water was never consistent it would be hot and cold every 5 seconds. Laundry service was okay but upon proper examination, clothes were still soiled. I would give this service 3/5 but smelled good and wrinkles were taken care of. All in all, staffed are extremely helpful and friendly. They helped carried our luggage to our room and made sure we were taken care of.

Uyen kha hien and kiet were great and very helpful and wonderful

The staff are great!

It’s lovely hotel in good location and beautiful pool. Staff was good but after being and traveling in Vietnam for 8 years was not up to par with most Vietnam staff going the extra mile. Room had old style electric outlets that I needed adapter to use my computer. The room was spacious but some things didn’t make sense where light switches were and in bathroom. But still enjoyed my stay in hoi a for the 4th time.

Beautifully appointed villa, great location and with very friendly staff. It was next door to the Shilla Monogram hotel which we frequented for food and drinks and the staff there were also very friendly and attentive. I would highly recommend.

Uyen kha hien and kiet were great and very helpful and wonderful

It’s lovely hotel in good location and beautiful pool. Staff was good but after being and traveling in Vietnam for 8 years was not up to par with most Vietnam staff going the extra mile. Room had old style electric outlets that I needed adapter to use my computer. The room was spacious but some things didn’t make sense where light switches were and in bathroom. But still enjoyed my stay in hoi a for the 4th time.

Amazing customer service especially Quang, his customer service was exceptional. Also all the other staff are professional and friendly. Very Clean and higher 5 star hotel.

I would love to stay here again once I’m back the staff really helpful especially Uncle Lan super friendly but I know this place are brand new so it is dusty inside our room overall everything else is excellent 😊

Amazing customer service especially Quang, his customer service was exceptional. Also all the other staff are professional and friendly. Very Clean and higher 5 star hotel.