Batu Waterpark Holidays

Apartment was good and conveniently located near Suria KLCC. However apartment was not available first night due to maintainence issue. Had to move into another apartment complex 2 blocks away. Wish I had been advised prior to arrival. Very inconvenient.

Poor instruction for check in, you need to pay cash deposit, which they didn’t mention beforehand. Room towel was also not given enough, but they did send it after we asked for it But the view and location was very nice

Amazing, room exceeded our expectations. Pool area was so beautiful with such a stunning view of the towers. Highly recommend!

All staffs are very warm and friendly

Nice staff but the property was a seriously dated and needs a renovation.

It is lovely spacious room, good for family washer dryer is very useful Cutlery could be renewed We have to ask for kettle No microwave nor toaster Difficult to have toast in the morning or other food to be heated We have 8 visitors but we were given only 2 bath towel so we have to ask again and again Conditions of rooms were a bit dated If they can do facelift it could fetch much more in fees because the room has stunning view of towers Sky deck is the best With the price we paid we are happy Pros - location Sky deck and view Spacious room Cons-felt dated Some utensil mentioned as above

Our room on the 29th floor had a view of the Petronas towers. The room was clean and we had two bedrooms. However, the bed in the second room was like a wheel in bed. Everytime I moved, it made a noise. I did not sleep well at all that night. Facilities are clean. Be mindful that you are in Malaysia and they like to use their bidets with extra splash so most public toilets are wet, even within the facility. Location to Petronas towers was good an easy 10 minute walk. We ate at the restaraunt onsite twice. The second time was not so good. Do not order their club sandwich. It was soggy, not toasted and had anything bareley on it. We also had a hamburger which was ok, order it medium at least. We had medium rare and it was virtually raw. Pools were nice, expecially on the top level, very pretty view from there. Price was good for 4 people, although I think I would upgrade to a nicer hotel if I ever did it again.

The hotel still very new and convenient with walking distance to One Utama. Hospitality wise is perfect as they provide shuttle to BU transportation hub as my mom are not able to walk long distance.

I stayed here last night and really enjoyed the experience. The place was clean, comfortable, and had a cozy vibe. The staff were friendly and helpful. It’s a great spot for relaxing and getting away from the busy city. Would definitely recommend and come back again!

Clean and nice rooms but there is no lobby or check in desk, everything is digital. If u want something u have to what’s app them. Second bedroom is v small. Water heater switch is in the living area and we didn’t know so we showered with cold water the first day. There was no handsoap in the bathroom which they gave us later. Overall a good stay but little far from main Genting area and activities. U have to either walk 10 min ( uphill) or take a grab which takes min 10-15 min to arrive.