Batu Waterpark Holidays

Staff everywhere were nonchalant and preoccupied. Food at restaurants was terrible. Location was far from most destinatioms so I used Grab taxis everywhere (relatively cheap plus foreign transaction fees on each fare) because of that. Hotel itself was spacious and clean. The warm cookies at the front desk made my day.

Great property. With good rooms. The management team is also super good. Highly recommended

Clean room, very convenient location.

Staff everywhere were nonchalant and preoccupied. Food at restaurants was terrible. Location was far from most destinatioms so I used Grab taxis everywhere (relatively cheap plus foreign transaction fees on each fare) because of that. Hotel itself was spacious and clean. The warm cookies at the front desk made my day.

The staff was great, everything was clean, loved the breakfast!

We had a wonderful stay at Star Suites KLCC and would happily return. The view was absolutely stunning — waking up to the KL skyline and Petronas Twin Towers each morning was a real highlight. The oversized king bed was incredibly comfortable (easily one of the best parts of the stay), and the amenities in the apartment were modern, clean and thoughtfully presented. The space felt luxurious yet relaxed, and overall it was a fantastic base in KL. There were just a few small areas for improvement. The kitchen had limited utensils, and while the tea selection was lovely, it was loose leaf with no strainer provided. A simple addition like that would have made a big difference. We also would have appreciated a compendium or even a small sign explaining where to find the pools, bar and other facilities — as first-time guests, it wasn’t immediately clear. Our room key unfortunately locked us out four times, which was a little frustrating. The team did send someone up promptly to change the battery (which we appreciated), though an apology at check-in would have gone a long way. That said, these were small things in what was otherwise a really enjoyable stay. The comfort, the view, and the overall quality of the apartment made it a wonderful experience. We’d definitely recommend it to others looking for a stylish and comfortable place to stay in KL

Clean room, very convenient location.

Room good condition

Very clean and safe hotel. Conveniently located next to the airport. Its proximity to the airport, affords one the opportunity to choose and select from the wide variety of dishes offered in the airport complex. I definitely recommend this hotel. Staff were amazing. Thank you for my stay.

Staff everywhere were nonchalant and preoccupied. Food at restaurants was terrible. Location was far from most destinatioms so I used Grab taxis everywhere (relatively cheap plus foreign transaction fees on each fare) because of that. Hotel itself was spacious and clean. The warm cookies at the front desk made my day.

The cleaning lady was helpful.. to provide new towels daily when l dont really need them to make the room.