South Rim Waterpark Holidays

This is one of the most inspirational properties in the USA. I 💙💛U Georgian! Your library is my new bff.

Beautiful property and attentive staff. I loved it.

Clean room, Shops nearby...

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Our room was considered a standard ocean view and it had no ocean view. It was in building 22 and since it was on the lower floor, the view was blocked by the casitas in front of it. So I recommend booking a premier ocean view or if you book the standard ocean view, make sure you are on the second level. Otherwise, the resort is lovely. The staff are very friendly. We enjoyed a morning guided coastal hike with Morgan and Christos and also found the falcon talk very interesting.

Beautiful property and attentive staff. I loved it.

I complained with the manager of the hotel and housekeeping for the poor management of my request to clean my room after the toilet got clogged. 9 am I requested to have the room clean (while we are out of the hotel) but returned to the hotel at around 2PM and the room was not cleaned yet. I called like 4 times and everytime I called, I was told that the cleaner is on its way (1st call was told it will only take 15-20 minutes) and took about an hour until after I complained that the cleaner arrived. When I spoke with another housekeeper on line and the manager I was told that all my earlier calls were not recorded (which explained why the room was not cleaned and the follow up cleaner never arrived). Its very frustrating.

Room was comfortable, staff was kind and helpful

Staff was great! Room was an awesome green color, with an great balcony. Toothbrush, toothpaste, qtips and more included right in the room!

Loved everything about my stay. I just wish the room came with robes and slippers. But I absolutely loved the property and location and staff.

This hotel is beautiful the lobby room they offer complementary wine in the later afternoon very convenient the located the room was very clean. The bed was comfortable. All amenities were perfect.!!!

This is one of the most inspirational properties in the USA. I 💙💛U Georgian! Your library is my new bff.

Beautiful property and attentive staff. I loved it.