Golan Heights Waterpark Holidays

Anthony at the front desk's was rude and add attitude. I come there a lot and I don’t think I’ll be back with his attitude

Beds were good altough the bed covers were stained everything else was good.

Very nice hotel! The beds were super comfy and staff was friendly! The rooftop pool was beautiful as well!

Great place to stay - clean

For the price, the property is not up to par. The wood and paint was chipped in various areas, and the seats in the lobby were stained. There was no place to work (which I didn't necessarily expect and don't consider it a negative as it is clearly more of a party hotel), and limited options for dining. The "cafe" had very limited hours and selection. All staff that I interacted with were lovely. Overall, if the place was more updated and cared for, my rating would likely change.

Great location, excellent service. Beautiful LA city views from our room and roof top pool, close to a lot of shopping, restaurants, etc.

This property definitely lives up to its 5 star reputation, though with a few issues. The staff, layout, decor, and amenities were first rate. I stayed in one of the pool suites, which had a beautiful balcony! And the views from the rooftop and proximity to iconic Capitol Records building are fantastic. On the negative side, other reviewers have commented on the noise levels. I found the ambient noise actually to be quite low, though there is almost constant noise from the outside, whether it’s conversations at the pool several floors below you can hear clearly, the nightclub next door, or the endless things going on from Hollywood Boulevard. One other personal gripe was the valet parking fee. I had a guest visit for a less than 2 hour dinner on a quiet Monday night and the charge was $44. Completely absurd!!!! I know LA parking rates are high, but this a shocker!

Alice and the staff in the Gold Experience were beyond helpful. Loved the room, balcony and service overall.

Very large and comfortable room. Used check in through app to get a QR code - which made check in much quicker. Missed no coffee or tea making facilities. Location is quiet but very noisy neighbours both sides (a baby one side and partying females the other) - we had adjoining doors which seemed to be where the noise was coming through. Very disappointed that the pool was closed during our stay. Could use other hotels pools - but quite a walk to get to them making it rather impractical. Joined to Paris hotel which had nice eatery options.

Great location. Good bang for the buck. Property chairs at the pool need an upgrade. Overall, fun and comfortable stay.

Very family oriented, clean.

Near a lot of things, comfortable, they have a machine with unlimited coffee and hot chocolate during the morning. They don’t have employees for the check in, it’s someone tru video and they do NOT store your luggage. Also, as a female solo traveler i would not recommend going to LA and staying in this area, its VERY unsafe full of homeless and other type of people

Would have been better if there is self parking at low cost as $48 per day parking fee is very expensive.

It was nice parking was a little confusing, lots of added fees for only one night.