Hai Phong Waterpark Holidays

Hanoi Royal Palace two truly lives up to its name — elegant rooms, warm service, and the perfect spot to capture my best travel moments. Highly recommend!”

Excellent attention to details by staff from check in to check out. Good breakfast. Pick up and airport drop off.

Clean, Exceptionally friendly staff and absolute prime location

Good for families, I stayed in a 3 bedroom apartment with good daily cleaning service and all amenities available and in good working condition and they even supply daily washing powder for the washing machine, however there is NO dish washer. 2 bathrooms with built in washing spry however the master bath room is directly opened to the bed room with NO physical barrier! The area is good very close to the west lake and the diplomatic quarter and there are 3 close bye HALAL restaurants. The reception staff are generally cooperative but i still have my deposit NOT reached my account despite receiving an email from them that they have completed the transaction. Swimming pool in good condition but not that deep and there is access to the gem and health club all in tower A and the whole building is connected to a 2 levels shopping center with 2 grocery shops.

Had a great stay at this lovely hotel just a short walk to the lake in the old quarter. The staff are all so very nice and helpful couldn't ask for more . Would highly recommend

everything is good for 4 star

Excellent attention to details by staff from check in to check out. Good breakfast. Pick up and airport drop off.

Amazing place, a little out town but very walkable into town, with an uphill trek back. Hotel has minibus service which is free and goes mainly hourly. Steve the GM is very hands on and approachable if there were a problem. The reception staff are super friendly and happy to give guidance. Rooms are spotless and have massive beds and decent bathroom with choice of shower style and also bath. The view is breathtaking and we would sit with a coffee outside after breakfast to take it in. This is a real gem of a place

Very kind, helpful, welcoming staff was the bonus to great facilities. Thank you

Excellent location and great staff. The breakfast has very good selection. The hotel is in good condition and well located to loca amenities. Old town market is in walking distance. We enjoyed our stay and highly recommend this hotel.