Mexico Waterpark Holidays

We have stayed at Rayal Haciendas several times. We always stay the week prior to the resort closure for 1 week for maintenance. This year their breakfast, lunch and dinner offerings were very slim due to a restaurant buffet closure being replaced with a very LIMITED buffet. Since we have been in the past and we know what to expect- this was very disappointing. We ended up with reservations every night and ate the same thing every night for dinner- the point of having multiple restaurants is to have variety. Additionally, their closed restaurants often features dinner shows that weren't available as well. Finally on Friday- they had begun draining the pool early. Pretty annoying that we missed out on multiple things so they can get an early start- next time just close the whole resort for 2 weeks- instead of limiting the experience for paying guests. Usually, we are very satisfied with this resort- otherwise we wouldn't have returned 4x. On a positive note- the staff are very kind, thoughtful, and helpful- always wanting to provide the best service to the guests. They are our favorite part, they always remember us and what we like. We appreciate them especially :)

Its the largest resort we've stayed in, so there was a lot more walking than I expected. I loved the fact that there are 5 different pool areas to choose from. Loved the lazy river. Loved the spa experience. Wish maybe 1 more eating area, considering the resort holds a lot of people. Also, maybe consider StarLink satelite for internet in the Prefered Lounge area would be nice.

The staff absolutely makes property what it is. Dated yes, but everything worked in our room AC was a little loud but it worked. Can’t say it enough, the staff the staff the staff excellent.

This property is located right in the middle of Playa. Staff was very attentive and friendly. Food was better than I was expecting. I would definitely stay at this resort again.

A great place for families