Channel Islands Ski Holidays

I love it

Your in the middle of Times Square. Great location. You’re literally walking distance to 5th Ave for shopping. I loved everything about this hotel. Great happy hour drinks in the lobby too!

.The staff is nice, the rooms are clean, and it's a very quiet place. The only issue for me is that some of the furniture is starting to look old. Other than that, this has been the place where we have stayed for the last six years, visiting two to three times a year.

Great hotel..helpful staff. Great amenities

I love it

I called hotel on Tueaday, Sep 8, becauseI could get there only early morning - Sep 13 by 7 am Knowing, that check in is 3 pm, I inquired, if hotel can accompdate me that early - as an exception The staff member said it won't be a problem- at which pointI asked to notate my file for this special request Upon arrival on Sep 13 by 7am, I found out, that they cannot give me a room, as it was promised. The door was locked and receptionist won't even let me inside to talk with her I had to talk being on the noisy street trying to understand her poor English. I asked about the courtesy of, at least, leaving my luggage at the hotel, which is customary for the hotels Answer was - " No" So there I was stock at 7 am in the morning, with luggage - no car -I was dropped at the hotel by friends,who couldn't stay I had to order Uber to get to my church, which was closed at that early time - with all my luggage and stay near church gate for 2 hours intil it was open - and I am 72 years old, so that experience, which would be difficult for younger people, was very hard on me I came back by 2 pm, still had tosit in the lobbyfor one hour, even though ny that time there should be a room cleaned already by that time Needless to say, when I was checked in and came to my room - it wasn't ready - the maid was still in it cleaning If the hotel is that strict with check in at 3 pm, then rooms s/b clean by 3 pm It is poor management - only one maid was working on the floor My day was totally ruined

Room was clean and air conditioning worked well, but the building was overall a little run down. Not very many amenities but it’s what you would expect for the price. Overall a great place to stay for a low price! Close to Union Station!

Would be much better if they provided a continental breakfast.