Åselholm Scuba Diving Holidays

Simple, Nice and Convenient

I was quite disappointed with my experience. The room didn’t feel clean and didn’t meet the standards I expected from a higher-end hotel. The staff were less than friendly, with many being quite rude. The food was terrible; we ended up spending $160 at the restaurant, and the potatoes were inedible. The steak had no flavor, and even the Brussels sprouts were of lower quality than what you'd find at Walmart. We felt cheated and left the restaurant hungry. However, I must commend the two gentlemen who served our food—they were excellent and the main reason we chose not to voice our concerns. On a positive note, Melanie, the barista, was fantastic and truly saved the hotel's reputation. Starbucks clearly knows how to deliver great customer service, and they could teach the hotel staff a thing or two. Overall, it was disheartened. My husband had a business trip, and we joined him, covering the cost of our own room. While I try to avoid regrets, I can’t help but wish we had chosen a different place to stay.

It was a very comfortable stay. A lot better than I expected. Would definitely stay here again

Infinity pool was amazing :)

Absolutely an amazing experience! Highly recommend centrally located.

Great property at a reasonable price. Outstanding front desk team.

Beautiful hotel just lack house keeping and bad bar service on pool

Ideal location for exploring New York. Breakfast buffet was excellent.

The concierge service was excellent. Housekeeping left a note indicating we would only receive room service, same day, if we requested it (due to our “do not disturb” sign. Later, the sign was taken down, but housekeeping repeatedly tried to enter the room without having been called. The location of the hotel is great, very close to Times Square. The Grab’n Go sandwiches we purchased downstairs were all stale.

Issues with facilities; bathroom door would not close, air conditioner broke down, blinds to windows would not open, room key cards needing to be changed out frequently as they stopped working.

I rather have a receptionest.

The pool in pictures is not the pool at property. There’s a hot tub on the roof. No pool towels. Place was clean and neat. Just promised my kids a pool and there wasn’t one so it was a bust in that sense. Also the fees were outrageous, I am military and don’t make a lot of money and this place was super expensive.

The concierge service was excellent. Housekeeping left a note indicating we would only receive room service, same day, if we requested it (due to our “do not disturb” sign. Later, the sign was taken down, but housekeeping repeatedly tried to enter the room without having been called. The location of the hotel is great, very close to Times Square. The Grab’n Go sandwiches we purchased downstairs were all stale.