The Catskills Scuba Diving Holidays

Room was cleaned daily.

Imani and the staff was great !

Spacious room. Great location.Accommodating staff

The place is pretty nice, great location, good staff, but here's where my issues lie. I didn't appreciate the mandatory resort fee 45$ per day for water i didnt need, and a pool i didnt use. The gym was cool but i didnt use it. I feel cheated. Not to mention its unacceptable to pay for a deluxe room and not have a mini fridge to keep my drinks and food safe and cold. Overall i left feeling bitter. They should improve on those things.

Lobby area, bar and the 'club' in the basement very inviting and fun. Very functional, clean room. Nothing special but nothing really missing.

Clean room, welcoming staff. Food/convenience stores nearby.

I originally came to New York for work, but at the last minute decided to extend my stay by two nights to live out my Kevin McCallister-at-The-Plaza dream—and I am so glad I trusted my gut. From the moment I arrived, the experience was exceptional. I was delightfully upgraded to an incredible room that quite literally took my breath away the second I stepped inside. Every detail was thoughtfully done—the bedding, the décor, the ambiance. It felt effortlessly luxurious: modern yet classic, timeless without feeling stuffy. The staff were absolutely wonderful—warm, attentive, and genuinely kind. I enjoyed afternoon tea, which was lovely and perfectly done, and then fully leaned into the experience. I spent those two nights truly in the hotel: long baths, lounging in a plush robe, ordering room service, and savoring every minute of it. It was indulgent in the best way possible and worth every single penny. I’m so grateful I made the spontaneous decision to stay—it turned a work trip into a truly memorable experience. Everything was absolutely perfect. I will be back 1000000%. This is officially my new go-to every time I’m in town.

The staff were incredibly nice, welcoming, and helpful throughout my stay, which really made the experience even better. The hotel itself is beautiful, and the room was very clean, spacious, and comfortable. One of the highlights was the amazing view of Times Square, which made the stay feel extra special. Overall, everything exceeded my expectations, and I would definitely recommend this hotel to anyone looking for a great stay in the city.

Wonderful staff, very clean, safe and convenient location

Definitely smaller and older than expected. The TV is very old (literally still has a TV guide) don’t expect to watch Netflix. It was clean. No issues with heat or AC. Staff was nice.

We had to change hotel stays at the last minute on a Saturday night and found this gem. The room and the whole vibe was appealing and comfortable. The contemporary, but warm and energetic atmosphere went well with a trip to NYC. And all of the public spaces, lobby, restaurants, etc helped make the hotel a true place to rest and rejuvenate before heading out. It lost a star from me because of the hidden fee of $45 per day. This was NOT in the Expedia description and only showed up on the receipt AFTER I made the purchase. I have seen in other comments that the hotel claims this is the fault of Expedia and not the hotel, but . . . come on . . . this is a known and solvable problem that brings down my whole perception of the business.