Da Nang Municipality Mountain Holidays

WiFi was very problematic

We were rom number 5011 and thair wifi in the room is trouble and they said we have a gym but They didn't even have dumbbells, just four very light dumbbells, the heaviest of which weighed five kilos.

Lovely hotel. Great staff - really helpful! Good location. We had a superb stay and would ho back again.

I booked this place because of the stellar reviews and was very surprised by what I experienced. My stay was not terrible, it was just not as amazing as the reviews led me to expect. The bed was comfortable but the room was very small. The staff was pleasant but I wouldn’t have said that the level of service made this hotel stand out. In fact one day we were just leaving our room when housekeeping arrived. We asked them to wait for 5 minutes so my husband could change his shirt and I could finish applying my makeup. Obviously they did not understand because they came in and squeezed by me in the bathroom to empty the garbage cans as I stood infront of the mirror. While I understand the language barrier, I would expect that most cleaning staff understand that they work around the guests’ schedule. We didn’t use the pool because it was in shade for most of the day and the weather wasn’t super warm. The breakfast was only okay. If you wanted an espresso beverage you had to pay extra for it. The addition of a self-serve cappuccino machine in the breakfast buffet would go a long way. The standout for us was the spa services. We booked a massage and it was excellent. I was sad that we didn’t have enough time to partake of a second one. In summary, this hotel offers a basic stay about 15 minutes out of old town.

Very helpful, friendly staff. Great location. A lovely room but unfortunately quite noisy.

Very clean property with lots of greenery, food options at the restaurant, and a convenient location. The staff were polite and very proactive in terms of asking us for any special dietary requirements. Special call out to the staff at restaurant (Tra My & Ang) and at reception (Phu Ong), who went the extra mile to make our stay comfortable and memorable. Thank you for the villa upgrade as well. It was spacious, clean and loaded with lot of amenities like sauna, etc. Enjoyable stay and look forward to visiting again!

Excellent location, room was immaculate, staff were very efficient however customer service could have been more friendly at breakfast. Chairs and tables could be heard from above dragging on the floor from the rooftop in the evening until closing.

Great location, nice. Hotel and well maintained!

We had a great time at this hotel! The staff was amazing from the moment we got out of the car, the concierge met us and took our luggage from the car to the room, it was maybe a little older than expected, but it was clean and well prepared for us. Breakfast was good. The day we checked out, they arranged the car that took us to Ba Na Hills and they held our luggage for us until we got back and carried it to the car, overall it was a great stay. My only regret is that I didn’t book more days here as the next hotel we stayed at was very disappointing.

A/C was great! Staff were so friendly and helpful! Felt like family as soon as we arrived at the hotel. The breakfast was over the top!! And the after noon tea was a perfect holdover to dinner on the town.. Emma took care of all our needs from start to finish! Recommend the best coffee shops and places to visit while in DaNang:) Thank you M Hotel for an excellent experience while in Vietnam!! Will surely miss it all.. Until next time:)