Asian Pacific Thematic Historic District Mountain Holidays

The food was excellent. Staff was very friendly and helpful. Rooms were spacious and very clean. The grounds were well taken care of and the sand was raked, chairs set out and fire pits lit at dusk. Great experience. Pricey but well worth it!

The room itself was very nice. The staff were completely unhelpful (e.g., took 30 mins to get a wine opener, every time I called the front desk it was a long time before someone picked up, no valet there upon arrival, etc.). The drinks at the pool were overpriced and poor quality. Overall, compared to the price point we paid, the service level of the facility was not up to par.

Hotel was a good location and staff was very nice. Our first night there the tub faucet was dripping. While maintenance tried to fix water went everywhere and carpet got wet. Had to sleep first night with a loud fan in room. Next morning they switched us rooms. They did compensate us with points on our account. I would say the worst thing was the valet. Took almost 15 minutes to get car every time you left and one time it took us almost 30 minutes. We almost missed our dinner reservations It was very unorganized. It was also very expensive. $60 a day for valet.

The room itself was very nice. The staff were completely unhelpful (e.g., took 30 mins to get a wine opener, every time I called the front desk it was a long time before someone picked up, no valet there upon arrival, etc.). The drinks at the pool were overpriced and poor quality. Overall, compared to the price point we paid, the service level of the facility was not up to par.