Tsuken Island Mountain Holidays

The beds were very uncomfortable. The staff did try and put some extra sheets on the beds so the springs weren't directly in our backs. Carpets were stained and smelled moldy. The staff were very friendly.

Wonderful accommodation for staying in Okinawa

Loved our stay here. Everyone was so friending and helpful and the view was amazing. The spa staff was so good and we really enjoyed our 2 visits for massages.

The property is fine but overcrowded at the time we were there. There are few elevators and there were always lines to use them. Breakfast was also a nightmare. You had to wait long lines. The hotel suggested always to make reservations for breakfast, lunch and dinner days in advance. Honestly, the last thing I wanted being in vacation is to be forced to a schedule. Also, be aware that this property is targeted for families and young kids. Not recommend if you want quiet time.

Excellent resort! The staff were amazing and very attentive to your needs! We forgot sunscreen lotion and they had some available for our use. The room was beautiful and very, very spacious with an ocean view! No negative comments to share everything was absolutely fantastic!

While the property is pleasant, I feel that the price does not fully reflect the value offered. For instance, the minibar is not complimentary, especially the nearest supermarket is a 10-minute drive away. Providing a one-time complimentary minibar would be a thoughtful gesture to make travelers feel more valued.

Excellent resort! The staff were amazing and very attentive to your needs! We forgot sunscreen lotion and they had some available for our use. The room was beautiful and very, very spacious with an ocean view! No negative comments to share everything was absolutely fantastic!

We recently had the pleasure of staying at this exceptional 5-star resort in Nago, Japan, and without a doubt, it was one of the finest hospitality experiences we've ever had. From the moment we arrived, the staff treated us with a level of warmth and professionalism that immediately made us feel at home. Every detail was handled with care—from the seamless check-in to the personalized service throughout our stay. The room was absolutely stunning: spacious, immaculate, and elegantly designed with modern comforts and traditional Japanese touches. Our suite offered breathtaking ocean views, a serene private balcony, and thoughtful amenities that exceeded expectations, including plush bedding, luxury bath products, and state-of-the-art technology. What truly set this resort apart was the service. Every team member we encountered was genuinely kind, attentive, and proactive. Whether it was arranging transportation (including a shuttle from Naha), our dining, taxis, or simply greeting us each time we saw them, the hospitality was unmatched. The amenities were equally impressive. The resort boasts a serene infinity pool overlooking the coast, a world-class spa with traditional Japanese treatments, and several outstanding restaurants featuring locally sourced ingredients and impeccable presentation. Every meal was a culinary highlight. I would highly recommend this resort and can't wait to go back to Okinawa so we can stay here again.