Guaiba Island Mountain Holidays

Everything was lovely and staff was amazing and helpful

Excellent Stay with Just a Few Suggestions: We had a wonderful experience at Hotel Nacional Rio de Janeiro. The hospitality was great — the staff were very friendly and welcoming. Our room on the 16th floor had a stunning view overlooking both the ocean and the mountains, which made our stay even more special. The breakfast buffet offered a wide range of choices, including fresh fruits, pastries, and even live music on the weekend, which created a lovely atmosphere. I would suggest adding a few toasters for bread and warmers for eggs, as well as including some options for guests with dietary needs such as lactose intolerance. The outdoor pool area was very clean and enjoyable, and having direct access to the beach was a big plus. The lobby was beautifully decorated with plenty of comfortable seating — a great place to relax. A few small things could be improved. There was no tea/coffee maker in the room, which is unusual for hotels of this category. We visited the on-site coffee shop instead, but the cup sizes were very small for the price. It would also be nice if the hotel offered at least one complimentary bottle of water upon arrival, especially for longer-stay guests like us. Additionally, aside from the reception team, staff generally didn’t speak English, which made communication a bit challenging at times. Overall, we truly enjoyed our stay and the beautiful location. With just a few improvements, this hotel could easily move from excellent to exceptional.

First time at this Hotel. The staff all provided great service. Lucineide cleaned the room and did a great job. I was a little disappointed by the food, the Club Sandwich I had was not great, chicken was tough and fries were soggy. Breakfast had a few dishes that weren’t great, scrambled eggs were sloppy and some of the bread was stale. Had a pizza and pasta both were good. Air conditioning was an issue, doesn’t matter what you set thermostat to cold air will keep pumping, 15c and lowering. I was told that the system doesn’t actually warm just cools, so if your room is too cold just turn it off. When it is cold outside there is no way to heat the room.

Breakfast really good and fresh. Staff so good. Luis so friendly and helping.

Very nice room, hotel, staff was super helpful, very clean, amazing rooftop pool!! Great location. Would stay there again.

First time at this Hotel. The staff all provided great service. Lucineide cleaned the room and did a great job. I was a little disappointed by the food, the Club Sandwich I had was not great, chicken was tough and fries were soggy. Breakfast had a few dishes that weren’t great, scrambled eggs were sloppy and some of the bread was stale. Had a pizza and pasta both were good. Air conditioning was an issue, doesn’t matter what you set thermostat to cold air will keep pumping, 15c and lowering. I was told that the system doesn’t actually warm just cools, so if your room is too cold just turn it off. When it is cold outside there is no way to heat the room.

Excellent Stay with Just a Few Suggestions: We had a wonderful experience at Hotel Nacional Rio de Janeiro. The hospitality was great — the staff were very friendly and welcoming. Our room on the 16th floor had a stunning view overlooking both the ocean and the mountains, which made our stay even more special. The breakfast buffet offered a wide range of choices, including fresh fruits, pastries, and even live music on the weekend, which created a lovely atmosphere. I would suggest adding a few toasters for bread and warmers for eggs, as well as including some options for guests with dietary needs such as lactose intolerance. The outdoor pool area was very clean and enjoyable, and having direct access to the beach was a big plus. The lobby was beautifully decorated with plenty of comfortable seating — a great place to relax. A few small things could be improved. There was no tea/coffee maker in the room, which is unusual for hotels of this category. We visited the on-site coffee shop instead, but the cup sizes were very small for the price. It would also be nice if the hotel offered at least one complimentary bottle of water upon arrival, especially for longer-stay guests like us. Additionally, aside from the reception team, staff generally didn’t speak English, which made communication a bit challenging at times. Overall, we truly enjoyed our stay and the beautiful location. With just a few improvements, this hotel could easily move from excellent to exceptional.

El Staff increíble, muy buen servicio

Everything was lovely and staff was amazing and helpful

Excellent Stay with Just a Few Suggestions: We had a wonderful experience at Hotel Nacional Rio de Janeiro. The hospitality was great — the staff were very friendly and welcoming. Our room on the 16th floor had a stunning view overlooking both the ocean and the mountains, which made our stay even more special. The breakfast buffet offered a wide range of choices, including fresh fruits, pastries, and even live music on the weekend, which created a lovely atmosphere. I would suggest adding a few toasters for bread and warmers for eggs, as well as including some options for guests with dietary needs such as lactose intolerance. The outdoor pool area was very clean and enjoyable, and having direct access to the beach was a big plus. The lobby was beautifully decorated with plenty of comfortable seating — a great place to relax. A few small things could be improved. There was no tea/coffee maker in the room, which is unusual for hotels of this category. We visited the on-site coffee shop instead, but the cup sizes were very small for the price. It would also be nice if the hotel offered at least one complimentary bottle of water upon arrival, especially for longer-stay guests like us. Additionally, aside from the reception team, staff generally didn’t speak English, which made communication a bit challenging at times. Overall, we truly enjoyed our stay and the beautiful location. With just a few improvements, this hotel could easily move from excellent to exceptional.

First time at this Hotel. The staff all provided great service. Lucineide cleaned the room and did a great job. I was a little disappointed by the food, the Club Sandwich I had was not great, chicken was tough and fries were soggy. Breakfast had a few dishes that weren’t great, scrambled eggs were sloppy and some of the bread was stale. Had a pizza and pasta both were good. Air conditioning was an issue, doesn’t matter what you set thermostat to cold air will keep pumping, 15c and lowering. I was told that the system doesn’t actually warm just cools, so if your room is too cold just turn it off. When it is cold outside there is no way to heat the room.