Thimble Islands Mountain Holidays

Easy and early check in. Staff was welcoming and helpful. Traveled with a family of 4 (two kids), so the unit was more than enough space and the location suited our needs. Gym and laundry room was a plus! Would definitely stay here again.

Loved the location, staff was helpful, room cleaned everyday. Only con is the gym is way too small!!

Great staff, clean rooms, and beautiful porch/patio with view of the city.

Excellent excellence excellently run

Just not worth how expensive it is

Great front desk service; on site restaurant is fantastic. Would definitely stay there again.

They took $6,000 in error form my bank card, made no apology and have been awful about refunding it and two weeks later I am still waiting -

The customer service by the staff is consistently of a high standard. The porters and storage staffare especially helpful and knowlegeable. The hotel is very conveniently located with decent amenities.

Great location. Corner room has really good view.

Enjoyed our stay. It’s nice and quiet, away from the noise and nice to have the subway, shops and park close by

Hotel Riu is very well located and within walking distance to many attractions in New York. There are also several subway stations located nearby to help get you to attractions in lower Manhattan, Yankee Stadium, Brooklyn, etc. Check-in at the hotel was quick as they have a pre-check in process online. The morning buffet was great with a large selection of foods to appeal to any diner. Our stay was during a very busy time (the World Cup) and the staff in the restaurant worked very well together getting people seated, tables cleaned off, etc. All the hotel staff were very friendly and helpful. One morning we had a problem with the hair dryer which was installed on the wall in the bathroom. I called the front desk, and within minutes a maintenance man was at our door, assessed the problem, left to get another hairdryer and installed it. The property is very clean and maintained very nicely. We would definitely consider staying at the Hotel Riu is we have the opportunity to visit New York in the future.

Loves the location and the adjoining Italian restaurant was delicious!!!

Clean room and the bar and also the rooftop is amazing

Location was great. Hotel was nice. Rooms couldve been slightly cleaner