Mekong Lowlands Mountain Holidays

Received a drink on arrival with a cold towel which was a very welcoming gesture. Nice big clean room with good facilities. Loved the table tennis, pool table and swimming pool. Staff were really helpful with everything.

Amazing value for this quality hotel. Fabulous breakfast with great coffee. Staff all wonderful. Rooftop pool and bar are amazing. We stayed twice ( came back after our trip around Cambodia) and would highly recommend.

We stayed here at the end of our tour of Cambodia. We stayed at five star properties the whole trip and were frankly underwhelmed by Raffles in comparison. Essentially, it was the low season and they were short staffed. Concierge was often unattended, not enough staff around the pool that was often occupied with max guests. For the price we paid (for a shockingly small room that they advertised as a suite) we felt that the attentiveness to us as guest staying for four nights was lacking. In a more positive note, staying at Raffles is like stepping back in time and the actual building and the grounds and decor is lovely to spend time around. It’s just a bit soulless when it comes to the service.

it was lovely and staff were awesome

Nice staffs , big room, good breakfast,everything is closed by

Didn’t feel like a five star hotel. Rooms a bit jaded. Missing handle on draw in room when we arrived but fixed quickly. Wedding took over restaurant on one day, limited places to sit for breakfast and no access for dinner. However excellent location, friendly staff , nice pool and amazing roof bar.

We stayed here at the end of our tour of Cambodia. We stayed at five star properties the whole trip and were frankly underwhelmed by Raffles in comparison. Essentially, it was the low season and they were short staffed. Concierge was often unattended, not enough staff around the pool that was often occupied with max guests. For the price we paid (for a shockingly small room that they advertised as a suite) we felt that the attentiveness to us as guest staying for four nights was lacking. In a more positive note, staying at Raffles is like stepping back in time and the actual building and the grounds and decor is lovely to spend time around. It’s just a bit soulless when it comes to the service.

Beautiful property. Service was excellent, other than the checkin staff was little too pushy trying to sell lounge access. Had an excellent meal at Hachi, which is a little over priced. The dim sum buffet at Fu Lu Zhu is definitely worth trying and worth the money.