OCT East Water Park Mountain Holidays

Clean. Nice shower. Good AC. Friendly staff. Excellent location.

This hotel made our anniversary unforgettable! The staff greeted us warmly, and our room had soft lights, a cozy bed, and a balcony with a lovely view.

Counter staff and room service staff as usual is always at their tip top service level which make our stay feel great and comfortable. The only area that they may want to look into it, is the mineral water at room. Upon boiling the mineral water ,the kette seem to stain with white substance after 2-3 times at it base. The other one is "slippers", believe it standarilize size across thus may not fittable for those bigger size feet. Nevertheless thanks to all the staffs for making the stay a pleasant one.

The environment and room itself are nice, clean and cozy, also the staffs are great I can tell two front desk staffs with the last names “Pan” and “Qin” are patient and helpful.

Hotel that showed its age though rooms are still relatively clean. Got an upgrade due to smoking by the previous occupant. But found that it is a double storey unit inconvenient for old folks.

Huge room but the kids playroom needs renewing

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!

Great customer service

Very modern , clean , different restaurants and warm atmosphere